Severity scale:  
  (11/100)

Remove Search Donkey

removal by Alice Woods - -   Also known as Search Donkey ads, ads by Search Donkey, Search Donkey virus | Type: Adware

What is Search Donkey?

Search Donkey is a questionable browser add-on, which can get inside your PC system either with or without your permission asked. According to official information, which is given on the Internet, this add-on is created by WebAppTech Coding, LLC for helping to improve browsing experience for PC users. However, SearchDonkey can not only show quick search links from Google, AOL, Wikipedia, Facebook, Twitter and other websites. It can also start interrupting your browsing sessions with different kinds of pop-up ads that may be filled with various links and other components. In most of the cases, such links are displayed only for redirecting people to unknown domains that are related to Search Donkey and seek to increase their page rank or sales. In addition, this program may also be set to record users’ browsing history and may collect data, which is related to their search terms, data that is entered on each of websites, email addresses, Information about PC’s location, IP address, etc. In most of the cases, this information is especially important for marketing companies and other third parties but there is no guarantee that it won’t show up in hackers’ hands.

If you haven’t installed this browser add-on consciously and now you are suffering from continuous Search Donkey ads or other issues that can be initiated by this program, you should remove it from your computer without wasting your time. You can do that with a help of manual removal guide, which is given down below, or by using automatic removal option. We think that you should select this removal option because Search Donkey virus may be hiding deep inside your PC system. This means that it may try to reappear on your computer after rebooting it. In order to avoid that, you should run a full system scan with ReimageIntego and get rid of malicious files that will be detected by this program.

HOW CAN SEARCH DONKEY hijack MY COMPUTER?

Search Donkey is distributed via two different methods. First one is harmless because it needs going to program’s official website and downloading it from there. However, Search Donkey can also get on its target computer in one pack with other software. According to experts, this unwanted program can be installed with the Delta Search, WebCake and other freeware, which is always filled with various components. If you want to prevent its infiltration, you should pay more attention to freeware’s installation and uncheck all entries that look unfamiliar for you. When this add-on is downloaded, Search Donkey affects all web browsers that are installed on the PC. In addition, it starts showing its pop-up ads with product offers and initiates other activities that may cause privacy related issues. It’s highly recommended to remove Search Donkey from your computer.

HOW TO REMOVE Search Donkey virus?

When trying to uninstall Search Donkey and get rid of its annoying pop-up ads, you should go to ‘Add/Remove Programs’ or ‘Programs and features’ and eliminate suspicious entries from there. In addition, you should use these steps:

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
Search Donkey snapshot
Search Donkey snapshot

To remove Search Donkey, follow these steps:

Remove Search Donkey from Windows systems

To remove Search Donkey from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Search Donkey (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Search Donkey from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Search Donkey from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Search Donkey-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Search Donkey, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Search Donkey and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Search Donkey-related entries.Uninstall from Mac 2

Get rid of Search Donkey from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Search Donkey and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Search Donkey removal.Reset Internet Explorer

Delete Search Donkey from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Search Donkey-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Search Donkey from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Search Donkey and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Search Donkey did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Search Donkey removal.Reset Firefox 2

Eliminate Search Donkey from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Search Donkey by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Search Donkey-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Search Donkey removal.Reset Chrome 2

Remove Search Donkey from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Search Donkey and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  1. Girey says:
    December 23rd, 2013 at 1:41 pm

    This is really very simple to remove search donkey virus.
    First step:
    Uninstall SearchDonkey for add or remove feature.
    Second step:
    Unistall “Updater” click on this updater you will see that this is also related with this searchdonkey you just need to uninstall UPDATER
    This really works I tried the same in my computer too.

  2. JETT says:
    December 24th, 2013 at 5:38 am

    THANKS,IT REALLY WORKED….GLAD TO GET THAT CRAP OFF MY COMPUTER

  3. Sheila says:
    January 13th, 2014 at 6:58 pm

    Thanks Girey, I have tried for weeks to get that darn thing off my computer. I had to remove Internet Updater and Updater to get removed but it worked Thanks to you.

  4. Mark says:
    January 20th, 2014 at 12:39 pm

    thanks for the info. I spent a hour looking for a way of getting this crap off.

  5. Todd says:
    December 30th, 2013 at 2:21 pm

    Uninstalling “Updater” was the key to completely removing this spyware. Thanks!

  6. shane says:
    January 1st, 2014 at 7:11 pm

    What you said worked thanks-Also just restart the computer to see it gone

  7. Paul says:
    December 31st, 2013 at 4:35 pm

    Ive had this “search jackass” on my computer for a couple of weeks now. It was disguised as an updater so I didnt realize what it was …. Thanks!

  8. Aggervated says:
    January 17th, 2014 at 4:40 pm

    I removed the updater and it still will not remove this stupid search donkey. Suggestions?

  9. Finallly says:
    January 19th, 2014 at 6:38 am

    After several weeks and many attempts at removing internet updater, I finally removed updater also and Search Donkey if finally gone. I wish they would arrest people for that kind of spyware.

  10. It Worked says:
    February 15th, 2014 at 9:51 am

    Thanks for your comment – I was able to get rid of this by doing the same.

  11. MOFUFINALLYGONE says:
    March 13th, 2014 at 8:24 pm

    This is out of sight i have been fighting with that POS for over a year and FINALLY got that Mo Fu off my computer, THANK YOU, THANK YOU, THANK YOU. Easiest thing ever.

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