redirect (Removal Guide) - Mar 2017 update redirect Removal Guide

What is redirect?

What is virus is a browser hijacker or hijackware[1] which has been actively spread together with eShield application. This program was presented to PC users back in 2015 and then renewed its activity in the beginning of 2017. The search engine, judging on its name only, can seem to be a safe way to search the Internet. However, even if it claims to be capable of improving your security and privacy, it cannot be trusted. We recommend being careful with when using this site and, especially, when entering your private information because it belongs to the group of potentially unwanted programs (PUPs)[2] which infiltrate computers without users’ approval and then return sponsored search results. A decision to use this hijacker for your searches can lead you to such problems as unwanted pop-up ads, redirect problems, slow downs, tracking, etc.

We should also warn you that bundling has been actively used to spread this redirect virus on the Internet. It seems that the main app which leaves people dealing with against their will is eShield and other programs which are offered for free. The most of these applications are legitimate tools which can be used freely. However, beware that they need to be monitored while downloading from the Internet because they can be involved to bundling. If you want to prevent system hijack and similar problems, you need to install reliable anti-spyware on your computer. We highly recommend using FortectIntego for the prevention of such hijackers and removal from the system. Make sure you use updated scanners to find unwanted files on your computer with no problem and prevent problems related to the removal of this PUP.[3]

The image of eShield virus has been actively spread in a bundle with eShield program. If you failed to monitor its installation, you can also be infected

The developers of eShield program claim that it’s “a browser security tool that offers protection from malicious sites and identity threats while searching and surfing the Web.” While we can’t claim that this program is not capable of doing that, it may trick you into using this search engine against your will. As we have already mentioned, you can install this questionable search engine together with the app without knowing that. Once you do that, you can find it instead of your favorite start page and the default search engine. If you try using this search engine, you may be convinced that it has no difference when compared to Google, Yahoo and other search sites. However, the main difference is the search results provided by these search engines. Beware that virus seeks to earn the money with the help of pay-per-click scheme[4]. That’s why it fills its search results with questionable third-party links.

This search engine is compatible with all popular web browsers, including Google Chrome, Mozilla Firefox, Safari and Internet Explorer. To prevent its removal, it may also install several browser helper objects[5] on each of these. In addition, it may block your attempts to change these changes back to normal. If you want to avoid redirects to questionable third-party websites, you should look for other search engine. For preventing malware and other viruses, you can easily use reputable anti-spyware, such as FortectIntego. This program can also help you to remove from your computer with each of its components, including browser helper objects that have already been mentioned in this post.

How can I avoid browser hijackers?

To prevent infiltration of this browser hijacker, you have to be careful while installing free software from the Internet. To avoid letting hijack each of your web browsers, you need to monitor installation of every freeware. To do that, make sure you carefully read every review of the software before downloading it to your computer. Pay attention to what other people say about the program you are about to install. Then, make sure you read the Privacy Policy, End User’s Agreement and similar information which is provided by the developer. If you can’t find anything suspicious, you can start installation of the program. For that, you should select either Custom or Advanced installation option and then deselect check marks that allow changes in your start page and the default search engine. If you have been infected, keep in mind that none of the websites which redirects you to should be trusted. Therefore, it’s recommended to stick to the reliable anti-spyware and remove this PUP from the system.

How to remove virus?

Do you want to know how can you remove hijacker from your computer? For that you can use one of recommended anti-spyware programs or follow the guide which is given down below. Keep in mind that letting such PUPs stay on the system can cause redirects to malicious websites, interruptions of annoying pop-up ads, and similar problems. Besides, they are capable of tracking PC users against their will for getting more details about their interests and browsing habits. You can never be sure that such information won’t be sold to suspicious parties trying to use it for identity theft and similar crimes. In order to avoid suspicious browser hijacking, you have to be careful when installing freeware on your computer since it tends to be filled with additional components, such as add-ons, plug-ins, toolbars, and extensions. If you need to perform removal on your computer, you can use a guide given below.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of redirect. Follow these steps

Uninstall from Windows

To remove, you need to uninstall each of its components. In this case, you should remove eShield, eShield Browser Security, eShield Safe Web, and other entries that belong to the same developer.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

If you are dealing with hijack, you need to reset the browser or follow the steps given below. Make sure you remove its add-ons: eShield, eShield Safe Web, eShield Browser Security.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting stealing programs

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

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Ugnius Kiguolis
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