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Remove Search.heasyconverter.co virus (Removal Guide) - May 2018 update

removal by Olivia Morelli - - | Type: Browser hijacker

Search.heasyconverter.co is a browser hijacker that collects people's Search Data

Screenshot of Search.heasyconverter.co search

Questions about Search.heasyconverter.co virus

Search.heasyconverter.co is a search engine developed by Polarity Technologies Ltd. Despite its legitimate look, reputable security vendors have attributed it to potentially unwanted program (PUP)[1] and browser hijacker categories in November 2017. That's because the heasyconverter virus is actively distributed bundled with Easy Converter app in software package and participating in shady affiliate marketing campaigns. Upon successful infiltration, it takes over web browser's startup page, injects tracking cookies, and starts driving visitor's traffic to affiliate websites. 

Name Search.heasyconverter.co
Type Browser hijacker
AV detection PUP or PUA
Main dangers Can redirect to compromised websites, weaken system's security and prompt malware installation
Symptoms Compromised web browser's settings (startup page set to Search.heasyconverter.co, search engine – heasyconverter). Continuous redirects to irrelevant websites, excessive amount of ads, etc. 
The easiest way to get rid of browser hijackers is to run a scan with Reimage Reimage Cleaner Intego and then reset the browser. 

The main sign of the heasyconverter hijack is new browser’s startup page and default search engine. The search tool looks legit and barely differs from the popular search providers. However, in-depth analysis conducted by malware researchers revealed that this search aims at promoting Cloudconvert services in particular, as well as foisting doubtful third-party products and services. 

Search.heasyconverter start page includes quick access links to Amazon, Yahoo, Gmail, and Facebook. However, do not fall for clicking on them undeliberately as they can be linked to irrelevant websites filled with scam pop-ups, fake survey, and similar hoaxes. 

You also risk exposing your PC to hacked domains by entering keywords to search box or browser’s address bar. The hijacker redirects to Yahoo. However, it doesn’t mean that it let you access useful websites. The hijacker might redirect you to sponsored third-party sites when you click on a search result. To prevent this from happening, you should remove heasyconverter virus from your PC without a delay. 

Developers of the PUP generate revenue from this activity. However, you might be tricked into visiting phishing, scam or other potentially dangerous websites. That's one of the main reasons why people keep asking how to get rid of easy converter on mac almost every day. 

Using this tool, you risk not only to suffer from scammers or malware developers but lose some personal information as well. The Privacy policy of the Search.heasyconverter.co virus tells that it might collect personally-identifiable (name, email, mailing address, etc.) and non-personally identifiable information (the type of the browser, operating system, IP address, geographic location and the domain name of the ISP, browsing history, search queries, etc.)

The biggest issue is that this data might be shared with affiliates, including advertising networks. Your browser, inbox, and mailbox might be flooded with undesired commercial content. However, you can never be sure if details about you won’t end up in the hands of cybercriminals. It’s better to protect yourself and remove heasyconverter from the device.

We recommend installing Reimage Reimage Cleaner Intego or another anti-malware for quick Search.heasyconverter.co removal. Scanning the system with reputable security software ensures that all suspicious entries are eliminated for good.

The image of Search.heasyconverter.co virusSearch.heasyconverter.co virus hijacks web browsers and forces users to use a shady search tool.

Installing freeware using Advanced settings helps to protect web browser from the hijacker

Search.heasyconverter.co virus cannot spread individually. It needs assistance from freeware and user’s permission to enter the system. Users often give PUPs what they want without even knowing about it. The hijack occurs when people download free programs using Quick/Standard/Recommended setup.

Keep in mind that these settings do not openly disclose about third-party components. When you use them, you give PUPs indirect permission to step inside the system. To avoid undesired changes on the browser[2] and installing potentially dangerous software, you should follow the simple guide by No Virus[3] security researchers:

  • Use reliable download sources.
  • Choose Advanced/Custom installation settings.
  • Read Terms of Use, EULA, and Privacy Policy before installing freeware.
  • During the installation unmark ticks from pre-selected third-party ads.

Heasyconverter.co removal tutorial

Search.heasyconverter.co removal might be complicated. Even though browser hijackers are not hazardous cyber threats, they can still alter settings and install helper objects to remain in the system as long as possible.

However, you can still remove heasyconverter either manually or automatically. Manual elimination guide is given below, but our team recommends opting for the automatic elimination which ensures that all hijacker-related entries are deleted entirely.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Search.heasyconverter.co virus, follow these steps:

Remove Search.heasyconverter.co from Windows systems

Follow the instructions carefully to delete all Search.heasyconverter.co-related entries:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Search.heasyconverter.co and related programs
    Here, look for Search.heasyconverter.co or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Search.heasyconverter.co from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete Search.heasyconverter.co from Mac OS X system

Check Mac OS X for suspicious components:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Search.heasyconverter.co or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Search.heasyconverter.co from Internet Explorer (IE)

These steps are important to take after Internet Explorer hijack:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Search.heasyconverter.co and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Search.heasyconverter.co removal.Reset Internet Explorer

Erase Search.heasyconverter.co virus from Microsoft Edge

Some hijacker-related entries may have been installed to Microsoft Edge. Thus, you should reset it:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Search.heasyconverter.co-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Search.heasyconverter.co from Mozilla Firefox (FF)

Uninstall Easy Converter and other suspicious add-ons and reset Mozilla Firefox.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Search.heasyconverter.co and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Search.heasyconverter.co removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Search.heasyconverter.co from Google Chrome

In order to remove Search.heasyconverter.co, you have to uninstall Easy Converter and other shady extensions created by Polarity Technologies. Chrome reset is also recommended.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Search.heasyconverter.co and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Search.heasyconverter.co removal. Click on 'Reset' button to complete your removal

Remove Search.heasyconverter.co from Safari

Follow the instructions to fix Safari after the hijack:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Search.heasyconverter.co or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Search.heasyconverter.co, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Search.heasyconverter.co removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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