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Remove (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Alice Woods - - | Type: Browser hijacker is a PUP that features all characteristics of a browser hijacker redirect virus by Polarity Technologies Ltd. is a search engine that may occur as a default start page, search provider, and a new tab URL on Chrome, Firefox or any other web browser. Usually, it manages to settle down on web browsers with the help of freeware. On such grounds, cybersecurity experts have already assigned it to browser hijacker and Potentially Unwanted Programs (PUPs)[1] category.

Type of malware Browser hijacker
AV detection PUP or PUA
Targeted web browsers Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari, Opera, etc.
Danger level Low. It does not have a destructive effect on the system. However, it can initiate redirects to suspicious third-party websites and generate excessive amount of pop-up ads
To get rid of a browser hijacker from any web browser, run a full system scan with Reimage Reimage Cleaner Intego

Browser hijackers like spread on the Internet in the form of unwanted software that aims at modifying web browser's settings to promote affiliate parties. To reach its goal virus replaces the existing homepage, search engine, and installs Fast Map Finder Toolbar without asking for permission.
Typically, it is capable of infiltrating Google Chrome, Mozilla Firefox, IE, Safari and other web browsers. As a result, browser's sessions become abnormal due to an excessive amount of ads and continuous redirects to questionable websites.

Some of the browser hijackers may contain tracking cookies.[2] These small files are injected into web browsers by default and once enabled start collecting browsing-related information, including but not limiting to search queries, pages viewed, IP address, most frequently visited websites, computer’s IP, its location and similar. While it may look not that dangerous, the loss of such data can increase the amount of spam in your email inbox or catchy commercial ads on random sites.

The most intrusive trait of hijacker is that it forces people to use its search engine. As soon as it drops the extension on the web browser, it starts filling search results with links to its partner's websites, for example, Yahoo, Amazon, Wallmart, etc.

However, some of the links provided by redirect virus can be more than suspicious. Some of them may even be filled with malicious content. Thus, when not careful, you might be tricked into installing some questionable products or programs.

Commercial ads are yet another problem related to this search. Since it's task is to increase visitors' traffic to specific domains, it may display not only related links, but also generate intrusive pop-up ads, banners, interstitial ads, and similar content. Note that they are usually created on behalf of people's Search Data that is collected with the help of cookies. That's why most of them correspond to your preferences.

If you want to restore your web browser to the previous state, you have to remove virus from your PC. You can do that with the help of Reimage Reimage Cleaner Intego or follow a step-by-step guide given below and eliminate it manually. browser hijacker is a PUP classified a browser hijacker as it tends to corrupt web browser's settings without authorization and promote questionable websites.

Browser hijackers spread by bundling

When installing apps from the Internet, you can also download browser hijackers, adware and similar potentially unwanted programs in a bundle. Typically, users allow these optional components because they do not monitor installation of the freeware. Keep in mind that you must double check every installation window while installing software from the Internet. For that, you need to select Custom or Advanced installation mode and deselect all optional components.

In some of the cases, PUPs, including browser hijackers, are distributed via legitimate sources, such as Google Play Store or third-party download sources as stand-alone installers. That's why exerts, including[3] cybersecurity researchers, claim that it's essential to select freeware to install extremely careful. Before downloading it, read reviews, people's comments on IT forums, search for the name of the app next to keywords like “virus” or “hijacker.” That should be sufficient to find out the status of the tool you opt for installing.

Learn how to remove virus

Proper removal is important to prevent infiltration of additional viruses on your computer. Firstly, what you can do is to remove this malware automatically by using a professional anti-malware program. By scanning your computer with one of the programs that we recommend below, you will get rid of harmful objects and delete unwanted browser'a component that may redirect you to doubtful websites.

Alternatively, you can perform removal procedure manually. All you have to do is to eliminate each potentially unwanted program that might have been installed in a software bundle. After that, reset your web browser's settings to default to disable related extensions. If you don't know how to do that, you can take advantage of the guide submitted below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Get rid of from Windows systems

Those Windows users who have never dealt with a browser hijacker before can take advantage of the removal instructions submitted below. Note that malware removal won't delete unwanted components from the web browser. Thus, you will have to reset your web browser's settings after all.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

IE provides an option to reset default settings. If you don't know where to find those options, follow these simple steps:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

Mozilla Firefox users often fall victims to browser hijackers. If that what's happened to you, make sure to eliminate unwanted programs that were installed on your PC via software package and then follow the instructions below to reset your web browser's default components.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

Web browser's restore guide for Google Chrome users is given down below. Please follow the steps given. Beware that Chrome's reset will delete all customized settings.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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