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Search.hgomapsandirections.com. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Browser hijacker

Search.hgomapsandirections.com is a suspicious application that seeks to hijack Google Chrome and other browsers

Search.hgomapsandirections.com virus

Search.hgomapsandirections.com is a browser hijacker[1] that was developed by Polarity Technologies Ltd. and is presented as a legitimate and useful search engine. However, this statement could not be further from the truth, because developers of dubious apps try to monetize on innocent users by disturbing their browsing sessions on a daily basis.

SUMMARY
Name Search.hgomapsandirections.com
Type Browser hijacker
Extension Go Maps and Directions
Developer Polarity Technologies Ltd.
Symtoms Hijacked homepage and search engine, intrusive advertisement, altered search results, etc.
Distribution Software bundling
Main dangers Personal data exposure, malware infections
Elimination Use Reimage or check manual guide below

The suspicious program comes in software bundle in the form of a browser extension called Go Maps and Directions. It attaches itself to Google Chrome, Internet Explorer, Safari, Opera, Mozilla Firefox or another browser and changes the homepage and search engine, as well as new tab address, to hxxp://search.hgomapsandirections.com.

Visually Search.hgomapsandirections.com hijack looks precisely like Search.hyourmapview.com, Search.hgomaps.co and many others. It tries to lure users by adding quick action buttons of useful websites, such as Bing maps, Google maps, Amazon, Geico, etc. It is evident that Polarity tries to attract users who travel and use online maps all the time.

However, this website should not be trusted. Even if the site might seem useful, do not fall for developers’ trick, as their only interest is monetary gain and they do not care about users (not enough to make sure users are protected from malware or identity theft,[2] at least) and their browsing experiences. Therefore, please do not postpone Search.hgomapsandirections.com removal, it might save you from severe consequences.

We agree that browser hijackers and adware are indeed not malicious programs. However, they do possess certain qualities that could be considered malicious. In fact, multiple security experts called these seemingly innocent applications “legal malware.” No wonder, as redirects might bring users to questionable domains, where malicious JavaScripts could download and install computer viruses.

What is more, users could also end up on phishing websites and enter their personally-identifiable information when prompted. It is true that user enters the data himself. However, if a browser hijacker like Go Maps and Directions would not be present, he would most likely not be redirected there in the first place.

Intrusive ads, malicious redirects, slow internet browsing, additionally installed extensions or toolbars are all the things you should avoid, and a browser hijacker delivers exactly these features. Therefore, you should remove Search.hgomapsandirections.com and not risk your computer safety anymore. If you want to eliminate the threat quickly, scan your system with Reimage.

PUP developers trick users to install unwanted programs using software bundling

Security experts[3] note that users are still very likely to fall a victim of software bundling. This deceptive marketing approach has been contaminating users’ machines with trash applications since the early 90s. It is an unfair tactic, yet is considered to be legal, and many developers earn a lot of money using it.

When installing freeware or shareware, follow these tips:

  • Never rush the installation procedure by clicking “Next” several times without looking;
  • Carefully read through EULA and Privacy Policy. These documents can disclose a lot of valuable information about the product you are about to install;
  • Always opt for Advanced/Custom installation mode instead of Recommended/Quick one;
  • If you notice any optional installs in Advanced settings, eliminate all the tick marks next to them, before finalizing the installation;

Search.hgomapsandirections.com elimination procedure

If you want to use Google or Bing maps, merely create shortcuts on your Bookmarks bar. Do not rely on a suspicious app for such functions – it is not worth it.

You can remove Search.hgomapsandirections.com virus by downloading and installing security software. We recommend picking from the list below – these tools are specifically designed to detect and exterminate all the PUPs from your computer. Besides, it will protect your machines from potential infections in the future.

You can also use our illustrated step-by-step guide for Search.hgomapsandirections.com removal. However, make sure you understand what you are doing, as an incorrect application of the manual might result in an uninstallation failure.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove Search.hgomapsandirections.com, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Search.hgomapsandirections.com from Windows systems

To delete the suspicious app from Windows, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Search.hgomapsandirections.com and related programs
    Here, look for Search.hgomapsandirections.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Search.hgomapsandirections.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Search.hgomapsandirections.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Search.hgomapsandirections.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Search.hgomapsandirections.com from Internet Explorer (IE)

Reset Internet Explorer to default:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Search.hgomapsandirections.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Search.hgomapsandirections.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search.hgomapsandirections.com from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Search.hgomapsandirections.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Search.hgomapsandirections.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Search.hgomapsandirections.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Search.hgomapsandirections.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Search.hgomapsandirections.com from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Search.hgomapsandirections.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Search.hgomapsandirections.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Search.hgomapsandirections.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Search.hgomapsandirections.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Search.hgomapsandirections.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Search.hgomapsandirections.com removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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