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Remove virus (Virus Removal Instructions) - Feb 2016 update

removal by Gabriel E. Hall - - | Type: Browser hijacker

The real reasons behind hijack

Questions about virus showing up on your start page or the default search engine means one thing — that your web browser is hijacked by a potentially unwanted program (PUP) [1]. Don’t take its trustworthy appearance for granted. This site may provide legitimate links to various social media websites such as Facebook and online map services such as Bing maps or Google maps, but the main thing this search engine provides is a potentially unwanted program called Mapbeast. This program is known to work as a browser hijacker [2] and appear on infected computers’ homepages out of the blue. Even though it is not a major problem because such apps are not considered especially malicious, such situation indicates that you may start noticing redirects to unknown websites, annoying pop-up ads, slow downs, and similar issues. However, the main problems virus may cause are related to various unexpected redirects to untrusted third party sites. That’s why it has also been added to “browser hijacker” category. Beware that such activity is mostly initiated by showing people altered search results and interrupting them with third party ads. No matter how safe they look, keep in mind that redirects to unknown websites may end up on unsafe domains seeking to trick PC users into installing additional PUP on their computers. virus

Besides, not only redirect may start bothering you on each of your web browsers (Internet Explorer, Google Chrome, Mozilla Firefox and others). It may also make your browsing experience even worse by showing you annoying ads during each of your search sessions. Such ads are usually selected according to users browsing habits that are revealed by tracking them for some time. Beware that may try to collect such data as mostly visited websites, information that you add when visiting your favorite sites, computer’s IP address, etc. As you can see, you should not underestimate this search engine. Even though it is not considered to be a virus, this program is capable of causing a serious havoc on its target PC system. If you have already found it on your Internet Explorer, Opera, Google Chrome or Mozilla FireFox web browser, you should check your computer with the reliable anti-spyware. For the removal of, we recommend using Reimage Reimage Cleaner .

The picture showing virus virus infiltrates computers and tries to create an image of a reputable search engine, while it silently uses infected computer's browser as a platform for online marketing.

Users install the questionable search engine on their computers themselves

Like any other spyware program, hijack can be noticed out of nowhere. It is spread via bundling technique, and that means it requires just a little user’s carelessness to be installed silently and without your knowledge. You see, this program is mostly spread together with other free programs and might be installed if you tend to set up new programs on your system using Default or Standard installation mode. Be a knowledgeable PC user and follow these simple steps to avoid installing optional apps whenever you want to place a new program on the computer system:
Always carefully study the Terms of Use document;
Install new programs using Advanced or Custom setup mode.
Deselect the agreements to install “recommended programs.”
That is basically all you need to do to avoid installing PUPs like In case it has already infiltrated into your computer system.

Security experts recommend leaving removal for the professionals

The 2-spyware team has prepared basic removal instructions, which will guide you through its removal process. This removal guide is provided below and clearly explains how to uninstall the discussed browser hijacker from your computer. In case you do not wish to deal with this parasite manually, you have the option to remove it automatically. In fact, it is the option security experts recommend in order to prevent elimination errors and similar issues. In this case, you should choose one of the anti-spyware programs that we recommend here. After doing so, you should download an app to your computer, update it to its latest version and run a full system scan with it. Finally, don’t forget to remove virus from your browser as well. Reset the browser to its default settings and get rid of the last bits of malicious components this virus may have planted on your PC.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems virus is primarily a Windows OS-based virus which means it might target any computer that runs this operating system. Naturally, owners of such devices should brace themselves for all emergency cases and learn to protect their computers manually. Here’s a tutorial on how you should do it:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of virus from Microsoft Edge

In case this PUP has targeted your Edge Browser, you will have to reset it to return the order on your PC. We explain how to do that below:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Google Chrome can be freed from this unwanted browser hijacker by performing browser reset. To guide you through this process, our experts have provided instructions below:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. sammy.abrams says:
    February 8th, 2016 at 8:07 am

    cannot figure out why I have installed this browser hijacker! ugh… I guess Ill be more careful in the future.

  2. Stephanie28 says:
    February 8th, 2016 at 8:10 am

    Can someone tell me how to remove this threat from Mac???

  3. Felix says:
    February 8th, 2016 at 8:12 am

    they’re provided above, dude

  4. Afflictions says:
    February 10th, 2016 at 6:10 am

    Updated Spyhunter and got rid of it, Thanks God.

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