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Remove (Improved Instructions) - Chrome, Firefox, IE, Edge

removal by Gabriel E. Hall - - | Type: Browser hijacker search engine might not be that trustworthy 

The picture of browser hijacker is one of those search engines that can be set to appear on victim's browser without user's permission or knowledge. In the official website, developers offer to install plugin and use their services. However, if it were the one and the only distribution method, we wouldn’t be talking about this app.

This browser plugin or website may appear on your Internet Explorer, Google Chrome or Mozilla Firefox after one careless software installation accident[1]. This browser hijacker spreads hidden in the software packages, and you can easily experience hijack when rushing with the installation of the new program.

Once inside your PC, it alters all your browsers’ settings and forces you to see this domain every time you decide to browse the Internet. Even though it looks like an ordinary search engine and might resemble a well-known Google, you should not trust it as much as the search giant.

This shady program is capable of modifying search results. That means that instead of organic results, you may find lots of sponsored links and ads. experts[2] explain that the hijacker communicates with Trovi redirect virus to serve sponsored results and collect users' search queries.

At the moment of writing, the final page that the victim gets landed on after visiting is Bing. However, cybersecurity specialists have already warned users that it may be just temporary and shady modifications with serious consequences may show up any minute. In no time, you need to remove virus from your computer.

So-called virus (which in reality is rather a browser hijacker than a virus) may not only play with your search results but also bombard you with various pop-up ads[3] and may even track your browsing habits[4] in order to get more knowledge about your activity on the Internet.

If you have thought that redirect activity is harmless, you should think again because such information as search terms, most visited websites, time that is spent on each of them, data that is entered, etc. may reveal a little bit too much about you. virus virus redirects user to Trovi before landing him on Bing search results page filled with ads.

That's why we highly recommend keeping it private. For full removal, you should waste no time and scan your PC with updated anti-spyware, for instance Reimage. We recommend opting for automatic elimination instead of manual because it’s the quickest and easiest way to investigate computer’s system.

It might take ages looking for potentially dangerous components that may be related to the browser hijacker without any help. However, if you feel capable and having enough skills, you can try manual removal option which was created by our experts.

Currently known versions of SearchAssist virus. MyPrivacyAssistant search will be set as your default one if you install a suspicious program that is widely known as a “browser hijacker.” Just like the initial version, it aims to serve sponsored search results collected from various ad networks.

What is more, My Privacy Assistant gathers search results from Trovi, which is an infamous provider of modified search results. It's best to avoid these search tools if you want to enjoy secure browsing sessions. To remove these programs, you might need to use anti-spyware software since they tend to hide themselves in the computer system to protect themselves from unexpected removal.

Users install unwanted browser extensions without realizing it

Just like any other potentially unwanted program, virus spreads around using “bundling.”[5] Unfortunately but we can't say what programs have been involved in its distribution. That's why you should try to be careful when downloading ANY free application.

The first thing that you have to remember is that you should dedicate some time for reading end user's license agreement, privacy policy and similar information about your free program. If you decided that everything is clear, make sure you select Custom or Advanced installation method of the freeware.

This method will help you to see what “optional” components are trying to get inside your PC system. Please, opt out of this and similar unknown search engines, browser add-ons[6], toolbars, plugins, and extensions.

Efficient ways to complete removal

Earlier we have mentioned that manual removal requires exploring affected computer’s system. Below you can find guidelines how to do it. Make sure you remove all hijacker-related components and fix all web browsers. If you leave something, you may experience another hijack.

What is more, don't forget to fix your web browsers. The hijacker is compatible with Internet Explorer, Google Chrome, and Mozilla Firefox; however, we recommend checking other browsers as well. If you have no experience in such activities, we highly recommend opting for automatic removal.

Not only this method saves times but also assures that all PUPs and malicious components are deleted from the machine. To remove automatically, you have to install the anti-spyware program, update it and run a full system scan.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

The step-by-step guide below will help you to uninstall from the computer manually. Make sure you locate and delete all hijacker-related files and folders.You can never be sure what other PUPs might have been installed without your knowledge.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

After hijack you may find some unknown add-ons on the Internet Explorer. Of course, you have to delete them. Below you will find instructions how to reset your browser.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Uninstall from Mozilla Firefox (FF)

Sometimes browser hijackers install various extensions without asking users' permission. Hence, check the list of extensions and make sure your Mozilla Firefox is free from suspicious entries. Then, reset your browser as shown below:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

Google Chrome is often attacked by browser hijackers. Therefore, after hijack you may find suspicious extensions or toolbars installed on it as well. Remove them and reset browser's settings.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Janet says:
    February 3rd, 2017 at 8:34 am

    It looked like a realiable search engine. I cant believe it! It seems that I have to remove this search engine…

  2. Kalev says:
    February 3rd, 2017 at 8:37 am

    I was looking for a new search engine as well. You know, I just thought I would like to try something new. I have been using for few months, and I noticed some strange ads popping up. Now I realised that I shouldnt have tolerated them. Ive just recently heard that hackers can infect ads and spread viruses, and tools like this help them. Its horrible!

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