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Remove Searchguide Level 3 virus (Removal Guide)

removal by Olivia Morelli - - | Type: Browser hijacker

What is Searchguide Level 3?

If you are looking for instructions on how to remove Searchguide Level 3 virus, you have entered the right website. This post is dedicated to this program, which apparently appears to be a browser hijacker. It is not a secret that such programs fall into potentially unwanted programs (PUP) category due to their unpleasant activities on the affected system. This browser hijacker changes settings that the computer user has previously set, and triggers redirects to searchguide.level3.com site whenever the user attempts to access a particular website. Searchguide.level3.com hack can affect all main web browsers, including Google Chrome and Firefox. It is important to eliminate this hijacker as soon as possible to prevent it from collecting information about your browsing preferences, IP address, browsing history, search queries, and similar data. This application needs to collect such information in order to select “relevant” third-party ads. However, typically computer users find such ads annoying rather than useful. These ads usually show up between search results provided by the search engine at the previously mentioned site, but might appear as banners or pop-up ads as well.

Questions about Searchguide Level 3 virus

If you are tired of Searchguide Level 3 redirect problems, you should know that this PUP alters DNS settings, and in order to complete Searchguide Level 3 removal, users need to revert these settings back. That is why we suggest scanning the computer system with a good anti-malware to solve these issues and to get rid of this hijacker for good.
Searchguide Level 3 redirect virus

How does this hijacker manage to take control over your web browser?

Searchguide Level 3 malware does not act like typical browser hijackers, and it seems that it alters user’s DNS settings instead of installing some programs or browser add-ons. As a result, the victim experiences repetitive web redirects to the aforementioned search engine page every time after entering a wrong web address into URL bar. The user must change these settings in order to disable this redirect virus. However, have you ever thought why these DNS settings had been changed without your knowledge? They have been changed because you have missed the part when you have been offered to do that. This most likely had happened when you were installing another free program, for example, media player, download manager, or just a game. It is essential to check setup settings when installing new programs on the computer system, and in case they are set to Default/Standard option, switch them to either Advanced or Custom one (whichever is provided). Then you can deselect unwanted bundled programs one after another.

How to remove Searchguide Level 3 hijacker from the system?

When the computer gets infected with Searchguide Level 3 virus, it is important to find and delete it and reset all settings that it changes in order to keep the computer safe. We also recommend scanning your computer system with ReimageIntego or similar software to delete all potentially dangerous programs that might be associated with Searchguide Level 3 presence. You can also try to find and uninstall them manually. We have also prepared easy instructions explaining how to alter DNS settings in order to complete Searchguide Level 3 removal. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Searchguide Level 3 virus, follow these steps:

Get rid of Searchguide Level 3 from Windows systems

Access DNS settings. For that, follow these instructions:

  1. Open Control Panel.
  2. Go to Network and Internet > Network and Sharing Center > Change adapter settings.
  3. Depending whether you are using Ethernet connection or wireless connection, select and right-click the proper option:
    • Local Area Connection > Properties;
    • Wireless Network Connection > Properties.
  4. Go to Networking tab, search for This connection uses the following items, and choose Internet Protocol Version 4 (TCIP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then select Properties;
  5. Click Advanced, and then DNS. Write down addresses in Alternate DNS server or Preferred DNS server boxes, and replace them with the following:
    • IPv4: 8.8.8.8 or 8.8.4.4.
    • IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Searchguide Level 3 and related programs
    Here, look for Searchguide Level 3 or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Searchguide Level 3 from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Searchguide Level 3 from Mac OS X system

  1. Go to Apple > System Preferences > Network;
  2. Get permission to make changes by clicking lock icon and entering your password;
  3. Select proper option:
    • Built-In Ethernet > Advanced;
    • Airport > Advanced.
  4. Go to DNS tab.
  5. Hit + and replace listed addresses with one of the following:
  6. IPv4: 8.8.8.8 or 8.8.4.4.
    IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Searchguide Level 3 from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Searchguide Level 3-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Searchguide Level 3, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Searchguide Level 3 and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Searchguide Level 3-related entries.Uninstall from Mac 2

Uninstall Searchguide Level 3 from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Searchguide Level 3 and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Searchguide Level 3 removal.Reset Internet Explorer

Remove Searchguide Level 3 virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Searchguide Level 3-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete Searchguide Level 3 from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Searchguide Level 3 and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Searchguide Level 3 removal. Click on 'Reset Firefox' button for a couple of times

Erase Searchguide Level 3 from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Searchguide Level 3 and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Searchguide Level 3 removal. Click on 'Reset' button to complete your removal

Get rid of Searchguide Level 3 from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Searchguide Level 3 or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Searchguide Level 3, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Searchguide Level 3 removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Chromeo says:
    September 9th, 2016 at 7:47 am

    I have no idea how did i install this, but this virus was annoying as hell. I am glad that I have cleaned my computer from Searchguide Level 3 files.

  2. Freddo says:
    September 9th, 2016 at 7:48 am

    I wonder which program brought Searchguide Level 3 virus into my computer….

  3. Danny13 says:
    September 9th, 2016 at 7:49 am

    I dont need this searchguide, its useless piece of crapware. I wonder who creates such programs. Just rely on google or something.

  4. Zrdrsa says:
    September 9th, 2016 at 7:50 am

    Thank you – uninstalled it with one of your recommended programs.

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