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  (10/100) virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Browser hijacker

Why should I remove virus?

“ virus” is a term used by the most of PC users who found this search engine on their browsers without downloading it there. There is no surprise that people are scared because this “incognito” search engine can show up on the system right after installing some third party software. In reality, it should be considered a potentially unwanted program and a browser hijacker because it starts redirecting its victim to sponsored websites right after being installed. Besides, once this program gets into your PC, it installs its dubious extensions to your web browser (at the time of writing, the official page states that it is compatible with Mozilla Firefox, Google Chrome, and Internet Explorer browsers) and drops browser helper objects that are used for protecting this hijacker from elimination. Besides, this PUP can track your browsing activity, and can also alter your search results in order to redirect you to sponsored domains.

As you can see, is ready for everything. Once it collects a needed amount of data about your search queries to predict your interests, it starts producing promotional content. So, you should treat its search results with carefulness because they can lead you to suspicious Internet sites that might promote dubious software or infectious files. Finally, it can bombard you with tons of advertisements that can show up in a form of banners, in-text links and pop-up ads. These ads also include redirect links that can end you up on unreliable web sources. The safest way to deal with this PUP is to get rid of it. Fortunately, for performing removal steps on your PC you don’t have to be a computer genius. You just need to be very attentive while following removal steps that are listed below or use Reimage to do this task for you. ads on the scam search page

How did this browser hijacker get into my computer?

Questions about virus

If you think that you have installed on your own, you are wrong. In most of occasions, such doubtful applications slither into PC systems together with free apps, such as various players, download managers, PDF creators, converters and similar software. Some PC users tend to skip through the installation process of such programs very quickly and make a huge mistake. Be mindful and forget clicking the “Next” button while trying to install something on your computer. If think about your security, you should never install programs in a rush. Make sure you read the privacy policy and end user’s license agreement before installing freeware and pay attention to every installation stage. If any of them is automatically set to change your start page and the default search engine, you should uncheck such check mark. Also, stay away from “basic,” “standard” or “default” installation settings because they can trick you into adding optional software to the system. Instead of these options, you should select “advanced” or “custom” installation mode. If you have already been suffering from redirect issue and unwanted ads on your browser, we highly recommend following instructions below.

How can I remove virus can be deleted manually or automatically. If you are an experienced computer user, these instructions will help you to uninstall this PUP on your own. If not, we suggest installing an anti-spyware program to remove with each of its entries automatically. Keep in mind that you shouldn’t trust its search results that are supposed to redirect people to sponsored websites. Besides, keeping in mind its ability to track users and collect non-personal information, you should think twice before using it for staying “incognito” online.

FAQ about this program:

Question: I have recently spotted a new homepage on my Mozilla Firefox –, which is a very suspicious website. I think it delivers me ads! Although it looks like a search engine. Plus, it causes strange redirects to various untrustworthy-looking websites. Can you tell me what is the problem with this search engine?

Answer. If has replaced your previous home page, it means that you have recently installed some freeware that included adware. You probably have already noticed “ads by” and “ ads” pop-ups and banners as you browse online. This adware is slightly different than other adware programs because it also acts as a browser hijacker. You should not use this search engine, nor you should rely on its ads – both of them are supposed to promote affiliate marketing. So if you do not want to experience problematic redirects, we recommend removing this virus as soon as possible.

You can remove automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove virus you agree to our privacy policy and agreement of use.
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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing virus (2016-09-30)
We have tested Malwarebytes's efficiency in removing virus (2016-09-30)
Hitman Pro
We have tested Hitman Pro's efficiency in removing virus (2016-09-30)
We have tested Malwarebytes's efficiency in removing virus (2016-09-30)

To remove virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle Chrome

Remove from Windows systems

If you are trying to remove virus manually, you need to uninstall all entries that belong to this browser hijacker. Make sure you find: Search Incognito New Tab, Search Incognito Default Search and other apps.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle Chrome

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle Chrome

Delete from Internet Explorer (IE)

Extensions that are usually added by SearchIncognito are Search Incognito New Tab, Search Incognito Default Search. You need to get rid of them for a full removal of this browser hijacker.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle Chrome

Erase virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle Chrome

Get rid of from Mozilla Firefox (FF)

To remove virus and forget about it, you need to remove Search Incognito New Tab, Search Incognito Default Search and other add-ons that belong to the same developer.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle Chrome

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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