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Remove virus (Removal Instructions) - Oct 2020 update

removal by Ugnius Kiguolis - - | Type: Browser hijacker is a redirect virus that leads your online searches to questionable websites instead of improving your privacy virus

Questions about virus is a questionable search engine that infiltrates the system without users' consent. The website appears on the affected browser as a homepage and the default search engine in the form of useful search provider offering incognito searches. Nevertheless, this is a browser hijacker causing more problems than help. The existence of this program on the computer significantly affects the general performance of your device and causes constant redirects to unseen websites. Additionally, this potentially unwanted program[1] can install its dubious extensions, browser helper objects, and similar components used to track users and protect this hijacker from elimination. To sum up, there is no need to trust Search Incognito virus and keep it on the system.

Type Browser hijacker
Category Potentially unwanted program
Affects Internet Explorer, Mozilla Firefox, Google Chrome
Symptoms Delivers constant ads, redirects to affiliated sites and installs dubious tools or extensions
Distribution Bundled with freeware
Elimination Use Reimage Reimage Cleaner Intego for general system cleaning and damage repair

As you can see, is ready for everything. Once it collects a needed amount of data about your search queries[2] to predict your interests, it starts producing promotional content. So, you should treat its search results with carefulness because they can lead you to suspicious Internet sites that might promote dubious software or infectious files.

Finally, it can bombard you with tons of advertisements that can show up in the form of banners, in-text links, and pop-up ads. These ads also include direct links that can end you up on unreliable web sources.

You should look out for commercial content that:

  • promotes suspicious software or tools;
  • displays the same content over and over again;
  • has “provided by Search incognito” or similar statement;
  • delivered by the same publisher all the time;
  • injects the sites that you commonly use and visit.

These advertisements may contain malicious material or initiate installs of browser extensions, tools, bookmarks or toolbars. Any additional application affects the performance even more and dimish your time online significantly. You need to remove before it has affected your computer.

The safest way to deal with this PUP is to get rid of it. Fortunately, for performing removal steps on the PC, you need to be very attentive while following removal steps that are listed below. You should also repair virus damage after the elimination with Reimage Reimage Cleaner Intego. virus is a potentially unwanted program that affects the performance of your browser by delivering tons of advertisements.

Software bundles hide PUPs during installations

In most of the occasions, such doubtful applications slither into PC systems together with free apps or software, such as various players, download managers, PDF creators, converters and similar software. Some PC users tend to skip through the installation process of such programs very quickly and make a huge mistake. Be mindful and forget clicking the “Next” button while trying to install something on your computer.

Researchers[3] note that you should never install programs in a rush. Make sure you read the privacy policy before installing freeware and pay attention to every installation stage. If any of them is automatically set to change your start page and the default search engine, you should uncheck such check mark.

Also, stay away from “basic,” “standard” or “default” installation settings because they can trick you into adding optional software to the system. Instead of these options, you should select “Advanced” or “Custom” installation mode. If you have already been suffering from redirect issue and unwanted ads on your browser, we highly recommend following instructions below.

You should remove as soon as possible

Any virus removal can be performed manually or automatically. If you are an experienced computer user, these instructions below the article will help you to uninstall this PUP on your own. If not, we suggest installing an anti-spyware program to remove with each of its entries automatically.

Keep in mind that you shouldn't trust its search results that are supposed to redirect people to sponsored websites. Besides, keeping in mind its ability to track users and collect non-personal information, you should think twice before using it for staying “incognito” online. You should perform a removal because your system might have additional cyber intruders.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

If you are trying to uninstall virus manually, you need to uninstall all entries that belong to this browser hijacker:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Delete from Internet Explorer (IE)

To get rid of Incognito Search extension, check your browser for suspicious components and get rid of all of them:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Erase virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of from Mozilla Firefox (FF)

To uninstall the virus from Firefox, you need to remove other add-ons that belong to the same developer:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. lawa says:
    December 8th, 2015 at 8:43 am

    anyone can tell me how the files of this program can be called? i cannot find them on my programs list…

  2. Elsa says:
    December 8th, 2015 at 8:44 am

    Look for Searchincognito.exe, search.incognito.exe or similarly named executive files…

  3. lawa says:
    December 9th, 2015 at 4:47 pm

    found them! thanks!

  4. lolo says:
    December 9th, 2015 at 5:01 pm

    thank you so much! already found them.

  5. Benedict says:
    December 8th, 2015 at 8:46 am

    Thank you for this removal guide, 2-spyware. I honestly did not know how to remove this computer parasite. Thank you so much.

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