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Remove virus (Removal Instructions) - Aug 2019 update

removal by Alice Woods - - | Type: Browser Hijackers

Secure surf is a browser hijacker that pretends to care about users' privacy virus example

Secure surf is a browser hijacker that uses deception to make users believe that it is a great alternative to reputable search providers such as Google or Yahoo. However, the application is usually installed along with freeware and shareware hosted on the third-party sites, so users rarely install it intentionally.

Soon after the infiltration, Secure surf hijacker takes of Google Chrome, Safari, Mozilla Firefox, Internet Explorer or another installed browser, and sets its new tab address along with the homepage to hxxp:// The plain-looking startup page is then used to present users with alternative search results that are filled with sponsored links.

Besides, users who are infected with Secure surf virus will also experience an increased amount of pop-up and other types of ads on all sites that they visit and sometimes might even get redirected to potentially dangerous ones. Finally, the PUP does not provide any type of documentation that relates to its usage or users' privacy, so the gathered information might be used for nefarious purposes. If you noticed Secure surf hijack, you should immediately get rid of it by using our instructions at the bottom of the article.

Name Secure surf
Type Browser hijacker
Homepage set to hxxp://
Related hijacker
Infiltration means Software bundling, malicious ads, third-party sites, etc.
Potential risks Installation of other potentially unwanted software, malware infiltration, sensitive information disclosure to cybercriminals, etc.
Symptoms Hijacked search engine, new tab URL and homepage, redirects to suspicious sites, sponsored links at the top of the search results, etc.
Termination To get rid of the hijack quickly, scan your computer with anti-malware software like Reimage; alternatively, you can use manual removal guide below

Secure surf is a type of a potentially unwanted software focuses on ad-revenue,[1], so its main purpose is to expose users to various online advertisements to as many users as possible -for each click made, the PUP authors generate revenue (a scheme is called pay-per-click).

For that reason, Secure surf authors use software bundling technique to deploy the unwanted program to as many users as possible and hijack their browsers immediately after the infiltration. Unfortunately, many developers of deceptive programs also resort to obfuscation, preventing most of the users of performing an easy Secure surf removal.

Nevertheless, as soon as the victims open their browsers, they can see the difference right away: their preferred search engine is gone and replaced with a customized one which looks extremely poorly made, and that no effort was even put into it (even the search button is missing?!). What users are presented with, however, is a cheap slogan saying:

The search engine that respects your privacy

The statement is quite bold for a browser hijacking application that does not even provide a Privacy Policy for users to view – something that is mandatory to every legitimate program. Thus, it goes without saying that you should not trust Secure surf and all it is trying to represent, as it is fake. There are plenty of other search engines that focus on privacy and are legitimate, so we highly encourage you to avoid this one.

Here's what Secure surf virus might harvest while the program is installed on your device:

  • IP address
  • ISP
  • Geolocation
  • Technical details
  • Links clicked
  • Ads interacted with
  • Bookmarks
  • Cookies,[2] etc.

Besides, Secure surf might even steal personal information you enter when using the browser – so be warned and do not disclose your email, name, credit card details, etc., as it might get stolen by cybercriminals. What is more, the connection to the site is marked as not secure by Google, meaning that it uses the frail HTTP connection instead of the safe HTTPS.[3]

After being added to a web browser, Secure Surf net redirects you through a bunch of different domains until it finally lands on This feature is becoming very popular and keeps affecting hundreds of users.[4]

In other words, every time the users try to look up something online, they are forced to briefly visit at least 4 different websites before they are presented with the search results. We can only speculate what nasty malware such redirects may lead your device to pick up.

Secure surf is PUP designed to infiltrate computers and take over web browsers, so that users would click on sponsored content and generate the creators some ad-revenue. The image above shows the main page of this hijacker website.

To prevent unexpected viruses and similar issues related to the use of this malicious search engine, you should waste no time and get rid of it. To remove Secure surf virus from the infected device, jump to the end of this page to find its manual removal guide. Also, you can start its elimination immediately by running a full computer scan with Reimage.

Unfortunately, but the questionable activity of Secure Surf virus does not end just there. The hijack of the system is followed by corrupted search results that are displayed for the user with the intention to earn the money from advertising.

Browser hijackers,[5] adware-type programs and similar PUPs modify their search results to display sponsored links and advertisements in the top positions, while the information which may be relevant to you is left at the bottom or is omitted completely. That is basically the opposite of what the regular search engines typically do and presents us yet another reason why you need to get rid of

On top of it all, malware may inject advertisements and links on sites that aren’t even accessed through this search provider. There is virtually no way to escape the nasty symptoms of the hijack. Unless of course, you perform Secure surf removal and dispose of all the virus components. You may do that now or after you are done reading this article which we highly suggest you do if you want to learn how to prevent similar malware from breaking into your PC again.

Protecting your PC from unwanted search engines

One does not need to be especially tech-savvy to prevent computer threats from sneaking into the computer. Computer defense can be reinforced by following 3 simple rules:

  • Running legal and updated antivirus software with advanced real-time protection while browsing the web;
  • Regularly updating installed applications and enabling automatic system updates;
  • Downloading software from legitimate and reliable sources and installing it via Advanced mode in order to disclose additionally attached components.

If you remember theses rules and apply them when browsing the web, you will be much less likely to get your PC infected with potentially unwanted programs.

Basics of Secure surf removal

If you have been suffering from unexpected redirects for a while, you should check your Mac or Windows OS for this hijacker. Browser hijackers and similar PUPs can show up on your computer when you don't expect that. Thus, it is useful to have at least a few Secure surf removal options prepared in advance.

Secure surf hijack
The main page of the Secure surf hijacker does not provide any information about Privacy Policy or Terms and Conditions of using the software - an immediate red flag.

One of the ways you can use to get rid of this redirect virus involves running an automatic system scan with some reliable anti-malware product. This method is recommended for everyone who doesn't want to waste time tailing after the viruses.

The second option you can use for eliminating unwanted redirects is manual virus elimination. Our experts developed professional instructions that are designed to help users remove Secure surf from the computers without employing additional software.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

To uninstall Secure Surf from Windows, follow the guide given below. You should remove all suspicious programs that you can't remember installing on the system.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

To fix Microsoft Edge, don't forget to reset this browser. Here is a guide for that:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Reset your Google Chrome browser to eliminate virus-assigned domain from the default website position.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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