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Remove virus (Virus Removal Instructions)

removal by Ugnius Kiguolis - - | Type: Browser hijacker ads – should you add the extension? virus is a highly annoying computer infection that gets stuck in web browsers and continuosly opens blank pages in them, displaying a pop-up that prevents from escaping the website quickly. Such pop-ups urge victims to “Add Extension to Leave,”[1] however, you should not do so! It is a very aggressive technique and we assume that the suggested extension can be malicious. Such technique urging victims to add shady browser extensions is actively used nowadays, as we have noticed many identical examples of redirect virus already, including,, and other links that have a suspicious name and end with .club. You should not add any extensions they suggest adding and scan the PC for spyware/malware detection immediately. The virus plays audio message[2] urging to install the extension and automatically opens the suspicious page in full-screen mode.

Screenshot of pop-ups hijack will torture you until you will finally install the hideous Makai extension, but you can never know what it actually does. Its description in Google Chrome store seems vague: “start watching movies,tv, and sports simple one click.” If you didn’t know yet, some browser extensions can actually download malware to your computer without your permission, so never install vague ones, especially those that appear in aggressive and hard-to-close pop-up ads![3] In general, stay away from very distinct prompts to install unknown software when you browse the Internet, otherwise you can easily plant malware on your computer without even realizing the danger. If you have already installed malware, run a system scan with powerful scanning program and let it quarantine all dangerous programs/browser extensions at once. If you have added Makai extension to your browser, understand that it might take more than to remove it from the Infected browser via browser settings simply. We suggest looking at removal instructions provided below before you start uninstalling this suspicious software.

Why did I get infected with this suspicious program?

Questions about virus

You probably got infected with this questionable spyware/malware program that urges you to install random browser extensions because you have clicked on a malicious link or agreed to install some bundled programs along with your recent downloads[4]. Our advice for you is to always monitor the installation process carefully and pay special attention to software installation settings. For example, we advise you to review additional components bundled with your download before clicking the fatal “Install” button. If you choose Default or Standard settings when installing a program, most likely you will not notice “recommended downloads” that are added to your download. You need to deselect these suggestions to install them via Custom or Advanced settings. If you do this each time you install programs downloaded from the Internet, you will lower the chances of catching a malware or spyware infection like virus or more severe threats.

Remove ads quickly

If you do not want to waste time reading removal instructions and you want to attack the infection quickly and straight to the center, run a malware remover and let it thoroughly inspect your computer system. Then you can wipe unwanted programs and files from the system with one click. In case you want to remove virus on your own, please take a look at instructions we present below the post. Do not forget to be responsible while browsing the world wide web, otherwise you might encounter more spyware/malware variants, online scams, viruses, and other dangers that are out there[5]. Stay safe!


You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Erase from Windows systems

Please carefully read these instructions. The tutorial below explains how to delete unwanted programs. As you can see, tabs above point to certain tutorials how to delete malware from every web browser and also from Mac OS system. In every web browser, look for suspicious extensions, for instance – Makai. Delete them. 

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Eliminate from Google Chrome

Carefully delete unwanted extensions with a help of this guide. Make sure you check whether homepage, default search or new tab page settings were altered or not.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Adri says:
    December 8th, 2016 at 7:43 am

    This pop-up was so annoying, but surprisingly, I have quickly removed it with Reimage. I have to admit, I didnt believe in Reimages power until I actually tried using it. It displayed a few pop-ups before I obtained the full version but the full version works like a charm. I honestly dont understand why some ppl say its bad. its not!

  2. Neo says:
    December 8th, 2016 at 7:44 am

    I could not find this virus by myself. I used my antimalware program (had to update it first). Im just curious where did I get this virus from… So suspicious!

  3. stepdub says:
    December 8th, 2016 at 7:45 am

    Thank you thank you thank you!!! This virus was giving me cancer. Its so dammnnn annoying!!!

  4. (mr.pack) says:
    December 8th, 2016 at 7:49 am

    Makai extension! This virus advertises it! Do not add it to your browser! I warned you…

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