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Remove ShopTool (Removal Instructions)

removal by Jake Doevan - - | Type: Adware

Why should I remove ShopTool virus from my computer?

ShopTool virus may seem like a totally useful app capable of helping you save the money. However, according to PC security experts, you should remove this program from your computer. No matter how safe and useful it looks, ShopTool ads may lead you to serious problems. First of all, they may cover your favorite sites leaving you incapable of visiting them. Secondly, these commercial notifications may lead you to unknown third-party websites that are seeking to increase their popularity in this way. Needless to say that there is no guarantee that ShopTool redirect won’t lead you to a malicious website. To prevent the appearance of serious viruses on your computer, you should remove this “tool”. We should add that this program has already been added to “Adware” category. Such classification means that it is not a good program at all. Let us explain to you how this ad-supported program works and what it seeks.

Questions about ShopTool

If you have noticed “ads by ShopTool” already, you probably also noticed that these ads look really catchy. They are designed to draw your interest and make you click on them. However, take note that these ads are designed according to your browsing habits. You may be surprised, but this program can track your browsing activity and find out what web content interests you, what do you click on, what search keywords do you type into search boxes and so on. As a consequence, ShopTool can easily create captivating ads that would entice you to click on them. You should not do so because these ads often carry misleading links attached to them, which, once activated, initiate redirects to untrustworthy third-party websites. In other words, ShopTool virus can lead you to sites that belong to its partners.

ShopTool adware

Please take note that some of the third-party websites promote untrustworthy content, which ShopTool is not responsible for. According to the developers of this program, “under no circumstances whatsoever will the company be liable in any way for any third party advertisers or deals.” So please, stay away from untrustworthy websites and especially avoid downloading ANY kind of files or programs from them. Otherwise, you might compromise your computer’s security or even infect it with severe malware. Needless to say, it is better to remove ShopTool without a delay. Otherwise, it will keep sending its deceptive ads to you nonstop. We recommend using a reputable anti-spyware software (for example, Reimage Reimage Cleaner Intego) to get rid of this virus entirely. If you are a Mac user, we recommend using Webroot SecureAnywhere AntiVirus.

How did this program hijack my PC?

ShopTool hijack can be noticed without expecting that. You can be tricked into installing this program in case you often download free programs from the Internet and install them in a rush. You should know that potentially unwanted programs frequently spread via software bundling technique, which means that they are distributed alongside other free programs and presented as “recommended downloads.” Such software packages are known as software bundles.

Unfortunately, such software bundles look like individual programs. To check whether your selected program promotes third-party applications, such as ShopTool virus, you need to set Advanced or Custom installation settings and see whether this configuration reveals a list of agreements to install additional programs or not. If it does, deselect these agreements without a hesitation.

If you have already become a victim of this adware, you should terminate this dubious application without a hesitation. To learn how to do it, please study ShopTool removal guide, which is presented on page 2.

How to remove ShopTool?

As you can see, you are dealing with the seriously questionable program, which seeks to redirect its victims to sponsored websites and earn the money for its developers. Beware that there is always a risk of being redirected to a malicious website seeking to infect your computer with malware. Fortunately, there are two possible ways that can be used to remove ShopTool virus from the system. The easiest way to eliminate this annoying application from your system is to install a reputable anti-spyware software and run a system scan with it. However, if you do not want to get such computer security tool, you can get rid of ShopTool malware manually. If you are not sure how to do it properly, we advise you to follow a manual ShopTool removal guide, which is provided below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ShopTool, follow these steps:

Delete ShopTool from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall ShopTool and related programs
    Here, look for ShopTool or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of ShopTool from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for ShopTool or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase ShopTool from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for ShopTool and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete ShopTool removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove ShopTool from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, ShopTool should be removed from your Microsoft Edge browser.

Uninstall ShopTool from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ShopTool and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ShopTool removal. Click on 'Reset Firefox' button for a couple of times

Eliminate ShopTool from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ShopTool and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete ShopTool removal. Click on 'Reset' button to complete your removal

Delete ShopTool from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ShopTool or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ShopTool removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. margharetta says:
    February 29th, 2016 at 8:04 am

    I had such a hard time trying to remove this threat, but then I found his tutorial. So easy to follow these instructions! And I believe I will be able to deal with any kind of computer threat next time, because I have learned how to delete this one on my own!

  2. Blackness says:
    February 29th, 2016 at 8:06 am

    ehm I wouldnt say so, there are worse viruses in the wild that are hard to remove. It is just an adware, and it can be easily removed. it is still better to have computer protection software that can block various viruses automatically.

  3. Varsity says:
    February 29th, 2016 at 8:07 am

    ShopTool is bad and it doesnt let you save money!

  4. 98362 says:
    February 29th, 2016 at 8:08 am

    Finally killed this virus… oh my god. I am so happy ! ! !

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