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Remove ShopTool (Removal Instructions)

removal by Jake Doevan - - | Type: Adware

Why should I remove ShopTool virus from my computer?

ShopTool virus may seem like a totally useful app capable of helping you save the money. However, according to PC security experts, you should remove this program from your computer. No matter how safe and useful it looks, ShopTool ads may lead you to serious problems. First of all, they may cover your favorite sites leaving you incapable of visiting them. Secondly, these commercial notifications may lead you to unknown third-party websites that are seeking to increase their popularity in this way. Needless to say that there is no guarantee that ShopTool redirect won’t lead you to a malicious website. To prevent the appearance of serious viruses on your computer, you should remove this “tool”. We should add that this program has already been added to “Adware” category. Such classification means that it is not a good program at all. Let us explain to you how this ad-supported program works and what it seeks.

If you have noticed “ads by ShopTool” already, you probably also noticed that these ads look really catchy. They are designed to draw your interest and make you click on them. However, take note that these ads are designed according to your browsing habits. You may be surprised, but this program can track your browsing activity and find out what web content interests you, what do you click on, what search keywords do you type into search boxes and so on. As a consequence, ShopTool can easily create captivating ads that would entice you to click on them. You should not do so because these ads often carry misleading links attached to them, which, once activated, initiate redirects to untrustworthy third-party websites. In other words, ShopTool virus can lead you to sites that belong to its partners.

ShopTool adware

Please take note that some of the third-party websites promote untrustworthy content, which ShopTool is not responsible for. According to the developers of this program, “under no circumstances whatsoever will the company be liable in any way for any third party advertisers or deals.” So please, stay away from untrustworthy websites and especially avoid downloading ANY kind of files or programs from them. Otherwise, you might compromise your computer’s security or even infect it with severe malware. Needless to say, it is better to remove ShopTool without a delay. Otherwise, it will keep sending its deceptive ads to you nonstop. We recommend using a reputable anti-spyware software (for example, Reimage Reimage Cleaner Intego) to get rid of this virus entirely. If you are a Mac user, we recommend using Webroot SecureAnywhere AntiVirus.

How did this program hijack my PC?

Questions about ShopTool

ShopTool hijack can be noticed without expecting that. You can be tricked into installing this program in case you often download free programs from the Internet and install them in a rush. You should know that potentially unwanted programs frequently spread via software bundling technique, which means that they are distributed alongside other free programs and presented as “recommended downloads.” Such software packages are known as software bundles.

Unfortunately, such software bundles look like individual programs. To check whether your selected program promotes third-party applications, such as ShopTool virus, you need to set Advanced or Custom installation settings and see whether this configuration reveals a list of agreements to install additional programs or not. If it does, deselect these agreements without a hesitation.

If you have already become a victim of this adware, you should terminate this dubious application without a hesitation. To learn how to do it, please study ShopTool removal guide, which is presented on page 2.

How to remove ShopTool?

As you can see, you are dealing with the seriously questionable program, which seeks to redirect its victims to sponsored websites and earn the money for its developers. Beware that there is always a risk of being redirected to a malicious website seeking to infect your computer with malware. Fortunately, there are two possible ways that can be used to remove ShopTool virus from the system. The easiest way to eliminate this annoying application from your system is to install a reputable anti-spyware software and run a system scan with it. However, if you do not want to get such computer security tool, you can get rid of ShopTool malware manually. If you are not sure how to do it properly, we advise you to follow a manual ShopTool removal guide, which is provided below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ShopTool, follow these steps:

Delete ShopTool from Windows systems

To remove ShopTool from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to ShopTool (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of ShopTool from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove ShopTool from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for ShopTool-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove ShopTool, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to ShopTool and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the ShopTool-related entries.Uninstall from Mac 2

Erase ShopTool from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for ShopTool and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete ShopTool removal.Reset Internet Explorer

Remove ShopTool from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the ShopTool-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall ShopTool from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to ShopTool and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case ShopTool did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete ShopTool removal.Reset Firefox 2

Eliminate ShopTool from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to ShopTool by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the ShopTool-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete ShopTool removal.Reset Chrome 2

Delete ShopTool from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to ShopTool and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. margharetta says:
    February 29th, 2016 at 8:04 am

    I had such a hard time trying to remove this threat, but then I found his tutorial. So easy to follow these instructions! And I believe I will be able to deal with any kind of computer threat next time, because I have learned how to delete this one on my own!

  2. Blackness says:
    February 29th, 2016 at 8:06 am

    ehm I wouldnt say so, there are worse viruses in the wild that are hard to remove. It is just an adware, and it can be easily removed. it is still better to have computer protection software that can block various viruses automatically.

  3. Varsity says:
    February 29th, 2016 at 8:07 am

    ShopTool is bad and it doesnt let you save money!

  4. 98362 says:
    February 29th, 2016 at 8:08 am

    Finally killed this virus… oh my god. I am so happy ! ! !

Your opinion regarding ShopTool