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Remove SmartShopSave (Simple Removal Guide)

removal by Olivia Morelli - - | Type: Browser hijacker – why has it appeared on my browser instead of the startup page that I have set a long time ago?

Computer security experts claim that SmartShopSave is a browser hijacker, which has some features of an adware. It is also assigned to potentially unwanted programs’ (PUP) group. This program is ad-supported, which means that third-party companies sponsor it. Therefore, it functions to advertise them and seeks to increase the web traffic to their websites. Let’s make everything clear: this program can hijack user’s systems without their knowledge. Once it enters your system, it will replace your browser’s main page to It looks like a regular search engine; however, it is a modified search engine, because it does not show relevant results. The outcomes are going to be infected with hyperlinks that will lead you to unreliable sites; so if you have a SmartShopSave hijacker on your system, you may experience SmartShopSave redirects. If you happen to be transferred to an unfamiliar website, ignore any offers to install free programs or software updates – in most of the cases, such offers actually seek to spread infectious files.


Questions about SmartShopSave

Moreover, it is a well-known fact that SmartShopSave can collect information about user’s activity online. It can track your browsing history, downloads, search terms entered and so on. As a result, it decides what kind of content may look interesting for you and starts to display intrusive shopping-related ads during your time on the Internet. So whenever you use your web browser, whether it is Google Chrome, Mozilla Firefox or Internet Explorer, you will receive quite a big number of pop-ups. You may also see ads that can appear as banners or in-text links. These misleading advertisements work exactly the same as search results – they commonly redirect users to questionable websites. If you do not want to experience such redirects, you should install an anti-malware application, for example, ReimageIntego. It is a professional program that can scan your system and find infectious files. Of course, it will eliminate them immediately.

What methods are used to spread SmartShopSave?

If you are wondering how could SmartShopSave hijack your computer, you should know that this application is circulating around the web attached to other freeware or shareware. It is so because SmartShopSave is spread via bundling method; it allows to attach potentially unwanted programs to legitimate ones and distribute them together. So you should take note that it is very important to be careful when installing new applications to your system. You should NOT rush through installation process by clicking ”next” or ”agree” buttons all the time. Please be mindful and pay attention to the most important step of the installation – settings. Do not choose ”standard,” ”basic” or ”default” installation modes, because these options, which may look safe at the first sight, usually conceal the agreements to install optional downloads. Therefore, you can install PUPs without realizing it. This is why you have to choose ”advanced” or ”custom” installation settings. These settings allow to review extra attachments and refuse to install them.

What to do if I already have this browser hijacker running on my computer?

As you can see, it is a hardly beneficial program. You should use a reliable search engine instead of this one, and you should also look for decent shopping deals on reliable websites. We advise you to remove SmartShopSave virus. It can be easily done with a help of the SpyHunter; however, you can also delete SmartShopSave PUP using the removal instructions below this report. Follow the steps and permanently eliminate this browser hijacker.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SmartShopSave, follow these steps:

Erase SmartShopSave from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall SmartShopSave and related programs
    Here, look for SmartShopSave or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove SmartShopSave from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove SmartShopSave from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove SmartShopSave from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for SmartShopSave-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove SmartShopSave, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to SmartShopSave and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the SmartShopSave-related entries.Uninstall from Mac 2

Get rid of SmartShopSave from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for SmartShopSave and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete SmartShopSave removal.Reset Internet Explorer

Delete SmartShopSave from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the SmartShopSave-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall SmartShopSave from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select SmartShopSave and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete SmartShopSave removal. Click on 'Reset Firefox' button for a couple of times

Eliminate SmartShopSave from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select SmartShopSave and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete SmartShopSave removal. Click on 'Reset' button to complete your removal

Erase SmartShopSave from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for SmartShopSave or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by SmartShopSave, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete SmartShopSave removal process. Select all options and click on 'Reset' button

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Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. rose says:
    October 29th, 2015 at 11:31 am

    It is awful, and I do not know how to get rid of this annoying program. Why it is so complicated to remove it?

  2. Drizzzzy says:
    November 2nd, 2015 at 1:08 pm

    Try SpyHnter and forget your problems, girl!

  3. AlbertDiazo says:
    October 29th, 2015 at 11:36 am

    Thats a dangerous threat. Once you get it on your system, youll regret being so careless. DO NOT INSTALL IT

  4. jayZonmyfeet says:
    October 29th, 2015 at 11:38 am

    Yo how do I uninstall it? I have deleted the extensions and the program, but I do not know how to clean the shortcuts. Any help from another user? It is so annoying please answer me, someone!

  5. to jayZonmyfeet says:
    November 2nd, 2015 at 7:43 am

    If you cant remove SmartShopSave virus by yourself, so why dont you use anti-spyware? Ive removed this add-on by myself. It was quite easy using the above guidelines. Have you seen them? Or just simply did what you thought should be done?

Your opinion regarding SmartShopSave