Severity scale:  
  (10/100)

Remove SmartWeb virus (Improved Instructions) - 2017 update

removal by Jake Doevan - -   Also known as Smart Web | Type: Adware

SmartWeb wanders as a potentially unwanted application

SmartWeb screenshot

SmartWeb virus operates as the program created by SoftBrain Technologies Ltd. It targets online shoppers as it delivers them coupons and hot deals. Such statement seems promising, however, security applications detect its SmartWeb Installer as PUP.Optional.SmartWeb.A

Furthermore, the program does not present key documents mandatory for all legitimate websites:

  • Privacy Policy
  • Terms of Use

Though initially, the website had its own web site, now you may encounter difficulties finding the website. What is more, there are multiple questionable browser extensions[1] under the same name available on Chrome Web Store.

Gullible users, who are convinced of the usefulness of the program, may enable the plug-in only to find out about the installed malevolent elements. Let us discuss key characteristics of the program. If you are already want to remove SmartWeb, make use of Reimage Reimage Cleaner Intego or Malwarebytes.

Annoying behavior of the PUP

In addition, SmartWeb ads may start distracting you via browsing sessions. They can be displayed on your favorite sites and search engines. You should be careful with them because they may trick you into visiting questionable websites.

This program tracks users' browsing on the web. Such information is usually collected by SmartWeb adware: search terms, mostly, visited websites, data that is entered when visiting each of sites, PC's IP address, location, etc.  

Later on, such data may be traded with business partners which results in bombarding users with even more ads. Due to such advertising technique and questionable behavior of the application, you are likely to be directed to insecure web pages as well.

That is why you should not ignore SmartWeb redirect issue. The recent case of Facebook message virus[2] perfectly illustrates the case. Therefore, there are more than enough reasons to perform SmartWeb removal. The image illustrating SmartWeb virusSmartWeb ads may mislead you to poorly secured domains

Key aspects of the distribution peculiarities

Firstly, it is not difficult to download SmartWeb to the system manually because there are lots of download sites that promote it. Besides, this potentially unwanted program has its own website.

Secondly, various freeware and shareware may also be involved to its distribution. This browser add-on may is likely travel as an additional attachment of free programs, such as download managers, PDF creators, video streaming software, etc.

For that reason, we strongly recommend being more attentive when installing unfamiliar free programs on your computer. In order to do so, you should always read end user's license agreement (EULA), privacy policy and other information before installing an unfamiliar program on your computer.

On top of that, it is also recommended selecting Custom or Advanced installation method that will help you to reveal what 'optional' components are hiding inside. After doing so, you should uncheck all pre-marked check marks that facilitate “SmartWeb hijack.”

Get rid of SmartWeb from Internet Explorer, Chrome, and Safari

For eliminating this adware you need to check your computer with a reputable anti-spyware or use a guide below. We believe that people should always opt for automatic removal option because this method guarantees the successful removal of questionable and even malicious software.

Besides, having a full version of reputable anti-spyware will help you to prevent other PUPs, malware, spyware and similar unwanted programs. Of course, you can also opt for manual removal of SmartWeb that was created by our team.

Overall, it's highly recommended removing this program from the system, especially if you can't stand redirects, pop-up ads, and other extremely annoying activities on your computer. Though its activity has ceased, all, especially US and UK[3], users should be wary of the PUP.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SmartWeb virus, follow these steps:

Erase SmartWeb from Windows systems

After you scan your system with malware elimination utility, reset the settings of Chrome, Safari, Firefox or another browser you use. This function will delete SmartWeb web scripts.

To remove SmartWeb from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to SmartWeb (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate SmartWeb from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove SmartWeb from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for SmartWeb-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove SmartWeb, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to SmartWeb and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the SmartWeb-related entries.Uninstall from Mac 2

Uninstall SmartWeb from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for SmartWeb and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete SmartWeb removal.Reset Internet Explorer

Remove SmartWeb virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the SmartWeb-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of SmartWeb from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to SmartWeb and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case SmartWeb did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete SmartWeb removal.Reset Firefox 2

Delete SmartWeb from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to SmartWeb by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the SmartWeb-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete SmartWeb removal.Reset Chrome 2

Erase SmartWeb from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to SmartWeb and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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