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Remove StartPage.pro virus (Free Guide) - Virus Removal Instructions

removal by Gabriel E. Hall - - | Type: Browser hijacker

Reasons not to choose StartPage.pro as your browser’s startup page

Image of StartPage.pro virus

StartPage.pro is a browser extension that offers better homepage functionality by accessing a search engine and popular websites directly from the startup page. It is compatible with the major web browsers on Windows and Mac computers. However, it might sneak inside the system without asking your permission and acts like a browser hijacker.

RCPmedia, developers of the extension, use bundling as one of distribution methods. Just like Webstart.me and similar company’s products, this add-on is also widely distributed with the help of freeware and shareware. Therefore, the appearance of StartPage.pro might surprise inattentive computer users that do not pay proper attention to the installation process.

Once it hijacks the Chrome[1] or other web browsers, it sets http://startpage.pro/ as default search engine and homepage. Additionally, it might alter browser’s settings, modify shortcuts or install helper objects in order to make it hard to remove StartPage.pro from the device.

However, users are advised to dedicate some time and remove StartPage.pro as soon as it steps inside on the browser. One of the reasons why is that you will be forced to use DuckDuckGo which is a highly discussed search service. Additionally, the hijacker might redirect to commercial websites once you click on the results link.

Indeed, the StartPage.pro virus can alter search results in order to drive traffic to promotional websites. This functionality might prevent from finding useful information easily and force you to visit suspicious websites, including phishing, tech support scam,[2] and other questionable Internet sites.

To avoid or stop such StartPage.pro redirect tendencies, you have to terminate the hijacker from the system. It’s recommended to dedicate this task for reputable anti-malware software, such as ReimageIntego. Scanning the system with an updated tool ensures that all hijacker-related files are wiped out entirely.

Manual StartPage.pro removal instructions are provided at the end of this article as well. Thus, do not hesitate and clean up your browser. The longer you let it stay, the more problems it might cause. Besides, you might be soon bothered with an increased amount of online ads.

Picture of StartPage.pro browser hijackerStartPage.pro is a questionable browser extension that might appear on the browsers out of nowhere and prevent users from removing it simply.

Proper freeware installation helps to avoid the hijack

The StartPage.pro browser extension is available to download from Chrome web store and similar sources. However, we have already revealed that it might also spread in software packages and hijack browsers after incorrect installation of freeware. Thus, you should be aware of the correct software installation methods:

  • Always opt for Advanced/Custom installation instead of Quick/Recommended.
  • Monitor installation process and remove ticks from the pre-selected “optional downloads.”
  • Read EULA, Terms of use, Privacy policy or similar documents. If they are not included, do not download the program.

Fixing web browsers after the StartPage.pro hijack

Security experts from Portugal[3] note that finding an unknown homepage or search engine once you open the browser, should not be tolerated. Indeed, if this extension appeared on your browser, you have to uninstall immediately. You can remove StartPage.pro either manually or automatically.

Users report that they have problems with manual StartPage.pro removal. Our team prepared instructions at the end of the article. Follow them attentively, and you should get rid of the hijacker without any problems. Otherwise, you can scan the system with anti-malware and remove it automatically.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove StartPage.pro virus, follow these steps:

Get rid of StartPage.pro from Windows systems

Follow these steps to wipe out hijacker-related entries from Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall StartPage.pro and related programs
    Here, look for StartPage.pro or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove StartPage.pro from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete StartPage.pro from Mac OS X system

These instructions will help you to make sure that your Mac is hijacker-free:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove StartPage.pro from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for StartPage.pro-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove StartPage.pro, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to StartPage.pro and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the StartPage.pro-related entries.Uninstall from Mac 2

Erase StartPage.pro from Internet Explorer (IE)

Interent Explorer reset helps to delete hijacker quicker:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for StartPage.pro and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete StartPage.pro removal.Reset Internet Explorer

Uninstall StartPage.pro virus from Microsoft Edge

Fix Microsoft Edge after the hijack:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the StartPage.pro-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate StartPage.pro from Mozilla Firefox (FF)

Uninstall StartPage.pro extension form Firefox and reset the browser:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select StartPage.pro and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete StartPage.pro removal. Click on 'Reset Firefox' button for a couple of times

Remove StartPage.pro from Google Chrome

Ccheck the list of Chrome extensions and remove StartPage.pro and other add-ons created by RCPmedia. Browser reset is also recommended.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select StartPage.pro and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete StartPage.pro removal. Click on 'Reset' button to complete your removal

Get rid of StartPage.pro from Safari

Follow the instructions to fix Safari after the hijack:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for StartPage.pro or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by StartPage.pro, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete StartPage.pro removal process. Select all options and click on 'Reset' button

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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