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Remove Startpageweb.com virus (Chrome, Firefox, IE, Edge) - Free Guide

removal by Jake Doevan - - | Type: Browser hijacker

Startpageweb.com hijacker is here to compromise your web browsers

Picture showing Startpageweb.com virus search engine

Startpageweb.com is a search tool promoted via potentially unwanted software[1]. After installing it on the system, hxxp://Startpageweb.com/ becomes browser’s homepage, default search provider and also the new tab page. It is not surprising, considering that this browser-hijacking software is a product of Bontio Media, Inc.

The identified browser hijacker developer is known to us because its infamous webofsearch.com, web-start-page.com and other search engines have been hindering computer users lately. It seems that mostly affected country for now is France[2].

There are some reasons why we tend to call Startpageweb.com redirect virus a potentially unwanted program:

  • First of all, it changes user’s browser’s settings with little or no user’s knowledge. It spreads via software bundling, which gives it a chance to hijack computers unnoticeably.
  • The hijacker slows down victim’s browsers and worsens overall computer’s performance. This is unacceptable, and you shouldn’t tolerate it.
  • Startpageweb virus clutters search results with ads. At first sight, the results it brings seem to be legitimate Bing results, but be aware that some of them can point you to untrustworthy sponsors’ pages filled with hardly trustworthy links, files or programs. Therefore, we strongly recommend thinking before clicking on catchy-looking search results that this browser hijacker delivers.

Generally speaking, the hijacker doesn’t pose a threat to your privacy or security, but it doesn’t mean that it is safe to keep it on the system, either. It functions as a tunnel to potentially insecure websites, and if you do not know how to spot a difference between a secure and untrustworthy site, you better avoid using Startpageweb.

To protect yourself from unexpected URL redirects and revert your browser’s settings back to normal, remove Startpageweb.com. To do this, you will need to scan your computer with anti-spyware or anti-malware software[3].

Those who do not own one yet might want to try Reimage Reimage Cleaner Intego – it is the software that we recommend. Alternatively, you can choose another Startpageweb.com removal option and attempt to eliminate the hijacker manually. Please find the instructions below the article.

Startpageweb.com virusResearcher shows that Startpageweb.com virus is a program that changes browser's settings only to convince the user to use a shady search tool that serves results filled with ads. It is a software associated with Bontio Media, Inc.

A quick way to block potentially unwanted programs

To block potentially unwanted programs so that they couldn’t enter your computer system, control software installation correctly. We strongly suggest that you read all of the provided statements that software installers provide to make sure that you do not miss any important comments about “additional” items that will be added to your PC.

To find these suspicious statements and remove the checks placed next to them, choose Custom or Advanced installation settings. These settings will reveal all additional components added to your download. All that is left to do then is to deselect them so that they couldn’t install themselves on your system unnoticeably.

However, what about the other installation options available in software installers? The key to secure software installation is Custom/Advanced settings that allow decomposing software components. Only these settings will allow you to deselect and avoid installing programs that are not part of your desired software.

We strongly suggest deselecting all “recommended” programs, browser toolbars and search engines suggested to you. These hardly add any value to your operating system, so it’s better to keep them away.

Remove Startpageweb.com hijacker from Chrome, Firefox, and other browsers

It’s best not to delay Startpageweb.com removal because this potentially unwanted program poses a significant threat to your security and computer’s performance. Although it doesn’t fall into malware category and it cannot be compared to highly sophisticated threats such as ransomware, we recommend you to remove Startpageweb.com virus as quickly as it can be possibly done.

That, however, doesn’t mean that you should rush and try to delete the hijacker anyhow. Instead, consider choosing a reliable program to help you complete the task professionally. If you insist on removing the hijacker manually, please follow the instructions added to this post.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Startpageweb.com virus, follow these steps:

Remove Startpageweb.com from Windows systems

Remove all programs by Bontio, Inc., also Pokki, Web Start and Search Protect. 

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Startpageweb.com and related programs
    Here, look for Startpageweb.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Startpageweb.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Startpageweb.com from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Startpageweb.com from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Startpageweb.com-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Startpageweb.com, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Startpageweb.com and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Startpageweb.com-related entries.Uninstall from Mac 2

Erase Startpageweb.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Startpageweb.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Startpageweb.com removal.Reset Internet Explorer

Delete Startpageweb.com virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Startpageweb.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Startpageweb.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Startpageweb.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Startpageweb.com removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Startpageweb.com from Google Chrome

Wondering how to remove Startpageweb.com virus from Chrome? Simply delete all search-related Chrome extensions, for example, Pokki, Web Start, Search Protect, Trovi, Search Conduit and similar.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Startpageweb.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Startpageweb.com removal. Click on 'Reset' button to complete your removal

Remove Startpageweb.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Startpageweb.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Startpageweb.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Startpageweb.com removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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