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SureRansom ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware
12

In-dev SureRansom ransomware threatens to take the ransom using stored passwords

We rush to inform computer users about SureRansom virus, which is an in-development ransomware[1]. Currently, the virus is not active, and it doesn’t encrypt anything on the compromised computers; however, it is very likely that SureRansom ransomware will be improved soon and become capable of corrupting victim’s data. Once the victim allows this virus to enter the system, it will display a message stating that hard drive[2] was encrypted and that the victim needs to pay 50 pounds in order to recover these files. The message on victim’s computer screen contains a link to another page, called “Confirm Payment.” The virus says:

Using stored password £50 will be charged to one of your accounts.

The victim can either choose “Purchase Key (£50)” option, or the “I don’t want my data” one. The ransomware is still in development, and it doesn’t corrupt any files, however, it is believed that improved versions of SureRansom will be spread soon, so in case this virus manages to infect your system, remove SureRansom malware using Reimage or another reliable anti-malware[3] tool and change all passwords that your web browser stored[4]. If you want to delete the virus successfully, we highly recommend you to reboot your PC into Safe Mode with Networking before you start SureRansom removal procedure. The indicated virus doesn’t encrypt and doesn’t even add any file extensions to victim’s files, so you do not need to worry about data recovery. Although we cannot guarantee this, we believe that the virus will be improved and become much more dangerous soon, se be careful while browsing the Internet!

How did I get infected with ransomware?

Ransomware viruses are mostly distributed via phishing emails[[5]. Cyber criminals create convincing messages and decorate such letters with legitimate-looking logos, signatures, and other details that make an impression that the message comes from a legitimate company. Such letters typically kindly suggest opening attached files, however, we highly recommend you not to do it! Once executed, such attachments infect the system and damage data stored on it. You can also install Trojans and keyloggers this way. To avoid such issues, never open email attachments sent by suspicious people. Finally, ransomware can get into your system using security vulnerabilities, so we suggest installing an anti-malware program and keeping all your programs up-to-date.

Can I remove SureRansom ransomware manually?

Although technically you can remove SureRansom virus manually, we highly recommend you not even to try doing so (unless you are an advanced computer user or a programmer). It is easy to make a mistake and delete the wrong files, so better leave SureRansom removal task for an automated virus removal program. However, you need to do some preparations before running anti-malware program, so please follow these instructions.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall SureRansom ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual SureRansom virus Removal Guide:

Remove SureRansom using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

SureRansom virus can be deleted with a help of strong anti-malware or antivirus programs. The first option is highly recommended because such programs can detect a wider range of various malicious programs. If you do not have such program yet, we suggest you follow these instructions and prepare your PC for the removal procedure first. Once the computer is booted in the described mode, download and install anti-malware software of your choice or update the one that you already have. Then just run a system scan and wait until it removes SureRansom malware.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove SureRansom

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete SureRansom removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove SureRansom using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of SureRansom. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that SureRansom removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from SureRansom and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References


  • Andre

    Hell yeah, another foolish ransomware. I hope its devs feel like losers now.

  • Serpentine

    How can I protect my PC from ransomware viruses? Is there a 100% working method?

    • WillMike

      use backups and antimalware thats it, i think.