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Remove Sweetpacks Toolbar (Removal Instructions) - May 2020 update

removal by Ugnius Kiguolis - - | Type: Browser Hijackers

PUP.Optional.Sweetpacks is a potentially unwanted application that injects ads into Chrome or another web browser

Sweetpacks Toolbar

Sweetpacks, otherwise known as PUP.Optional.Sweetpacks, is a potentially unwanted program (PUP) developed by SweetIM. Once the standalone application is installed on the system, it will also download and append a browser toolbar, compatible with Google Chrome, Mozilla Firefox, or another web browser. Additionally, users will also see changes to their homepages and search page, as these are set to and

Questions about Sweetpacks Toolbar

While Sweetpacks generally works as a browser hijacker,[1] (main problems initiated by this toolbar are system changes and additional redirects to sponsored websites), several features of this program have also been attributed to adware.[2] Besides, the app works much more aggressively than a regular browser-hijacking toolbar, as it also alters Windows system settings, so security applications often mark it as PUP.Optional.Sweetpacks.

Name Sweetpacks, PUP.Optional.Sweetpacks
Type Potentially unwanted program/browser hijacker/adware
Fake claim Improve users' searches by providing animations for online chat
Main issues caused Continuous redirects to sponsored websites, popup ads
Main risks Redirects to infected websites might cause malware infections, personal information (if disclosed) might end up in cybercriminals' hands
Termination To uninstall adware, you can check the instructions we provide below and then perform a full system scan with a reputable anti-malware
System fix Since the PUP modifies the Windows registry, it can cause unforeseen consequences after it is removed. Thus, if you system is suffering from crashes and errors, scan it with ReimageIntego

Sweetpacks has mostly been spreading with the help of software bundles. While you can easily download it from its official website as a useful browser add-on, the main way used to spread it is related to third party software. If the program manages to sneak into the system unnoticed, it initiates the following tasks:

  • modifies Windows Registry;
  • alters the settings of Google Chrome, Mozilla Firefox, Internet Explorer or other installed browsers on the affected device;
  • sets as default search engine, homepage, and new tab URL;
  • displays intrusive web advertisements whenever you browse the web;
  • tracks information about user’s browsing activities and interests.

The main aim pf Sweet packs is to make the computer user click on the content it presents so that it would be able to reroute the user to particular Internet sites. To achieve this goal, it suggests using a vague search engine and also serves ads during each browsing session.

The PUP.Optional.Sweetpacks hijacker is designed to reject user’s attempts to replace its search engine with a credible search provider. Therefore, this shady website, full of ads and other commercial content, appears every time you open an infected web browser. However, the worst part is that developers aim to control the user’s visited websites.

Sweetpacks potentially unwanted programSweetpacks Toolbar is a potentially unwanted program that replaces browser's startup page and floods it with shady ads

Sweetpacks redirect tendencies are not only annoying but might also be dangerous. These redirects can lead you to high-risk Internet pages, phishing[3] websites, or pages that promote bogus software updates[4] that carry possibly malicious files. Therefore, you can easily experience malware attacks or privacy-related issues.

Therefore, if you want your computer to stay safe and sound, stay clear of any content powered by this questionable toolbar. However, if it was installed without your knowledge, you have to obtain reputable anti-malware and remove Sweetpacks virus with the help of it. Additionally, after elimination, we suggest you scan the system with ReimageIntego to fix issues with the Windows registry.

However, if you prefer eliminating the hijacker without installing security software, you can do it as well. You can find a manual Sweetpacks removal guide at the end of the article.

PUP.Optional.Sweetpacks – a term used to describe a particular set of unwanted apps

PUP.Optional.Sweetpacks is a detection name that is used by Malwarebytes security software to detect potentially unwanted programs that install Sweetpacks adware and hijack all web browsers with a specially crafted toolbar. In most cases, users who would download the application unintentionally would see the pop-up that informs about the infection and that it was stopped successfully.

Additionally, the security app will also prevent the PUP.Optional.Sweetpacks to alter the web browser settings, and append the unwanted URLs to the homepage, start page, and the new tab address.

PUP.Optional.Sweetpacks might represent a variety of apps, however, since detection is generic. Therefore, some users might not have the same application installed and would still receive the same pop-up.

We highly recommend protecting every machine with sophisticated security software, as it stops not only potentially unwanted programs but also malware from accessing vital parts of Windows/Mac systems and making malicious changes to them.

PUP.Optional.SweetpacksPUP.Optional.Sweetpacks is a detection name used by Malwarebytes security software

Sneaky way to spread the hijacker

Unwanted apps like PUP.Optional.Sweetpacks hijack computers in a legitimate way. It might sound a bit ridiculous, but unfortunately, that is a complete truth. Such programs spread via freeware and shareware programs, and computer users often install them if they fail to notice such and similar statements during the installation process:

  • “Yes, I agree to install Sweetpacks Toolbar.”
  • “I agree to set my homepage, new tab page and default search to”

You can find and deny these pre-selected permissions via Advanced or Custom settings in the installation wizard. You should opt for these installation modes at all times. Security experts from[5] remind that Default and Standard installation options often conceal these permissions without even revealing them to you.

Uninstall Sweetpacks for good

We have prepared an informative Sweetpacks Toolbar removal guide below, which will help you to locate all components of this PC parasite and remove them in a correct order. You must eliminate all files that are related to the browser hijacker to keep your computer safe.

However, considering the fact that PUPs usually do not spread alone, we strongly recommend you to scan your computer with a strong anti-malware software to see if there are no other possibly dangerous programs left on the system. Your preferred tool will remove Sweetpacks and other entries related to it.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Sweetpacks Toolbar, follow these steps:

Get rid of Sweetpacks Toolbar from Windows systems

Open Control Panel and access Uninstall a Program option. There look up for Sweetpacks Toolbar and uninstall it along with other PUPs.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Sweetpacks Toolbar and related programs
    Here, look for Sweetpacks Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Sweetpacks Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall Sweetpacks Toolbar from Mac OS X system

If you found the suspicious add-on installed on the browser or homepage set to, follow the guide to look up for hijacker-related entires:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Sweetpacks Toolbar from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Sweetpacks Toolbar-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Sweetpacks Toolbar, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Sweetpacks Toolbar and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Sweetpacks Toolbar-related entries.Uninstall from Mac 2

Erase Sweetpacks Toolbar from Internet Explorer (IE)

Uninstall suspicious add-ons and reset Internet Explorer as shown below:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Sweetpacks Toolbar and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Sweetpacks Toolbar removal.Reset Internet Explorer

Remove Sweetpacks Toolbar from Microsoft Edge

After the hijack, Microsoft Edge reset is needed:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Sweetpacks Toolbar-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete Sweetpacks Toolbar from Mozilla Firefox (FF)

Uninstall Sweetpacks extension from Firefox and reset the browser:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Sweetpacks Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Sweetpacks Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Eliminate Sweetpacks Toolbar from Google Chrome

Follow the guide to wipe out all components related to Sweetpacks Toolbar:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Sweetpacks Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Sweetpacks Toolbar removal. Click on 'Reset' button to complete your removal

Get rid of Sweetpacks Toolbar from Safari

Reset Safari once you uninstall questionable browser extensions.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Sweetpacks Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Sweetpacks Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Sweetpacks Toolbar removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


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Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Jacob39 says:
    June 1st, 2016 at 7:35 am

    Seriously guys, watch what you download to your computer. I have downloaded Sweetpacks toolbar by accident, I believe it was added to one game that I have downloaded. I remember that I didnt touch installation settings and left them set to Default. My mistake!

  2. Michael says:
    June 1st, 2016 at 7:37 am

    horrible, just horrible. Now I cannot remove sweetpacks! I will give SpyHunter a go.

  3. anna says:
    June 1st, 2016 at 7:38 am

    Worst browser extension!!! Its stuck in my chrome browser

  4. Dani38 says:
    June 1st, 2016 at 7:39 am

    it changed my homepage without my permission! Thats not fair. I am not keeping it for any longer..

Your opinion regarding Sweetpacks Toolbar