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Remove TaxInfoHelp (Removal Guide) - Free Instructions

removal by Alice Woods - - | Type: Browser hijacker

TaxInfoHelp – a PUP which provides fast access to tax-related websites to collect revenue

TaxInfoHelp hijack

TaxInfoHelp is a browser hijacker developed by Mindspark Interactive Network[1] which has been actively promoting website by setting this site instead of the start page or a default search engine right after infiltrating the system. Typically, it affects these browsers:

  • Google Chrome;
  • Mozilla Firefox;
  • Internet Explorer;
  • Other commonly used ones.

From the first view, this PUP[2]may seem very useful and legitimate as it provides fast access to links which contain various tax-related details. Despite the fact that it might look very comfortable to use, TaxInfoHelp Toolbar invades the system without any user's permission and starts causing activities which have nothing in common with the promised ones.

Name TaxInfoHelp
Type Browser hijacker/PUP
Danger level Medium. Harms only browsers by modifying their settings. Does not touch any other computer files, and does not infect other systems
Affected browsers All commonly known ones: Google Chrome, Mozilla Firefox, IE, Safari, etc
Similarities It is familiar with other browser hijackers such as BitcoinPriceSearch, GamesZoneSearch, BabyNameReady, and many others
Deleting Use Reimage Reimage Cleaner Intego to eliminate the virus.

According to experts[3], the main thing this browser hijacker does is modifying browsers' settings. It sets the homepage, new tab URL and search provider to its promoted site which has already been mentioned in the first paragraph. Once you click on the browser icon, pops-out and you are forced to enter this search provider each time you try getting online. These kinds of changes are irreversible unless you eliminate the PUP from the system.

Many questionable extensions are known to rely on the same operating principle similar to TaxInfoHelp:

  • BitcointPriceSearch;
  • GamesZone Search;
  • BabyNameReady;
  • etc.

All of these browser hijackers appear to have “useful features” and use them to trick their victims into letting them in. What hides behind them is the one same aim – trying to generate the profit from naive victims.

Furthermore, surfing the Internet can become harder as numerous pop-ups may show up while browsing. These kinds of intrusive advertisements come together with the browser hijacker as a way to gain revenue. To stop such annoying activity, you need to remove TaxInfoHelp toolbar and fake search engine from your browser. Additionally, delete all related cookies and similar components of hijacker to make sure that you are prepared to search the web again.

We should add the last fact explaining our position regarding this toolbar. We recommend TaxInfoHelp removal to stop this program from tracking you. Typically, it collects personally non-identifiable data, but some types of data can also be considered as personal. For example, the toolbar is capable of collecting your email address, and similar data entered when visiting sites online. Additionally, your PC's IP address, its location, and similar details can also be recorded. The elimination of this extension is the only way to prevent the loss of such data, so make sure you take care of it without wasting too much time.

TaxInfoHelp PUPTaxInfoHelp makes changes which could be reversed only if the harmful program is deleted.
All browser hijackers get into system stealthily 

To start with, such PUPs as browser hijackers and adware are not considered extremely dangerous, so you can be tricked into downloading them from their official download sites. Once visited, these sites come up to tricking many people into downloading the program while advertising “useful functions.”

Furthermore, a lot of infections come from regular software as optional components. Harmful programs can be situated inside them and downloaded/installed together.

Visiting various unknown sites and pressing on dubious hyperlinks (especially indirect ones) can also cause a browser hijacker infection. Inaccuracy usually is the main reason for these kinds of consequences.

We believe that you are concerned about how to avoid such harmful actions. Well, here are some guiding steps, which should help you, if you follow them correctly:

  • If you have entered a dubious looking site, do not press any links. Eliminate it immediately and never type in its URL again;
  • If you want to download a certain program from less known sites, look through all incoming downloads which are displayed in the Custom or Advanced section;
  • Install an antivirus. It will inform you if some kind of cyber threat is trying to break in your computer system, and will let you take actions against it.

Trustworthy help is here to guide you through the TaxInfoHelp elimination

To remove TaxInfoHelp virus, get rid of all dubious components which might contain various browser extensions, applications, and other browser plug-ins. You can eliminate the cyber threat from web browsers such as Chrome, Firefox, and others by using the guidance shown below this article.

If you are looking for a faster way to remove the virus, install programs that we recommend down below. These anti-malware tools will help you succeed in the TaxInfoHelp removal. Refresh your browsers after the procedure is done – this should be due to ensure that no harmful components are left.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove TaxInfoHelp, follow these steps:

Erase TaxInfoHelp from Windows systems

If you have overcome a browser hijacker doing harmful activity in your Windows system, follow these steps to free yourself from the PUP:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall TaxInfoHelp and related programs
    Here, look for TaxInfoHelp or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove TaxInfoHelp from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate TaxInfoHelp from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove TaxInfoHelp from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for TaxInfoHelp-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove TaxInfoHelp, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to TaxInfoHelp and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the TaxInfoHelp-related entries.Uninstall from Mac 2

Uninstall TaxInfoHelp from Internet Explorer (IE)

Look through the information that is provided below. If followed correctly, it will help you eliminate the cyber threat very easily.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for TaxInfoHelp and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete TaxInfoHelp removal.Reset Internet Explorer

Remove TaxInfoHelp from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the TaxInfoHelp-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of TaxInfoHelp from Mozilla Firefox (FF)

If your Mozilla Firefox web browser is struggling due to the browser hijacker invasion, go through this guide:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select TaxInfoHelp and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete TaxInfoHelp removal. Click on 'Reset Firefox' button for a couple of times

Delete TaxInfoHelp from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select TaxInfoHelp and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete TaxInfoHelp removal. Click on 'Reset' button to complete your removal

Erase TaxInfoHelp from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for TaxInfoHelp or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by TaxInfoHelp, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete TaxInfoHelp removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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