Severity scale:  

Remove Uportal virus (Tutorial)

removal by Ugnius Kiguolis - - | Type: Browser hijacker

Things to know about Uportal:

Questions about Uportal virus

There is one new cyber threat that you need to look out for, and that’s the Uportal virus. The program is initially promoted as a search quality enhancing tool, so there is no wonder that users often fall for this false advertising. In reality, this program does not improve the computer’s performance, nor does it help you search the Internet faster. The main problem is that Uportal is a potentially unwanted program and a browser hijacker that targets the most important Window to the world – your Internet browser. When it does take over the control, it assigns the predetermined site to the homepage and the default search engine of the affected browser. Moreover, your browser’s settings will be altered so that you cannot switch back to your regular search provider that easily. This might soon become a problem since Uportal is an insecure and unrecommended site to use. Apart from providing the users with a search box to type in their search queries, this site greets them with ads to various online gaming sites or completely unnecessary products, making the site look even more suspicious. Needless to say, such Uportal ads are quite risky to interact with since there is no way of knowing where they are going to redirect you. Unfortunately, these ads will continue to pop up on random pages and websites as long as this browser hijacker sits on your computer. It is recommended to remove Uportal without wasting much time, to lessen the chances of ending up on random web pages and contaminating your computer with some nasty infection. We suggest using Reimage Reimage Cleaner for a quick fix.

A screenshot of the Uportal browser hijacker virus

Besides from the Uportal redirect issue and generating of suspicious ads, this browser hijacker is said to provide a poor search service as well. When looking for some information using this bogus search engine, you will notice that the provided results differ from the ones you are used to receiving via your default search service. This issue mainly stems from the fact that this program is ad-based, so the search results it provides can also be filled with sponsored links. These links may also be cleverly disguised and look like regular search results, so, basically, you can expect to be redirected to random domains at any given moment. Also, after gaining full administrative privileges of your browser, the virus can then install additional software, such as toolbars, extensions, and add-ons, making the Uportal removal even more difficult. In case the hijacker has been residing on your computer for a while now, we suggest sticking to the automatic virus elimination, though there is a manual removal option as well.

How do such viruses reach computers?

Over the years, the potentially unwanted program creators have polished their techniques of getting adware, hijackers and other viruses on the computers without being noticed. That is why infections with these viruses are so common. Uportal hijack computers without much trouble as well. It enters the system undetected so it can immediately start messing with your settings and generating advertising content. Surprisingly, in all of the hijack cases, the computer users always let the virus enter their computers themselves. They can do that while installing bundled software, downloading corrupt software updates or clicking on random ads. The users have not been attentive or insightful enough to notice the suspicious nature of the ad, software package or download. Of course, not having a reliable antivirus system installed may also have added to the Uportal infection. If you do not want to deal with the virus yourself, try to keep our recommendations in mind.

Dealing with the Uportal removal:

If you are ready to remove Uportal from your computer, get your antivirus gear set up because you will need to run a full system scan and eliminate the hijacker from your computer. Obtain a new professional antivirus utility if you do not have one or update the existing one to the latest version and hit the “scan” button. For those, who have more experience in eliminating viruses themselves, we also offer to test their skills with the manual Uportal removal. Just be careful and follow instruction guide below very carefully, not to delete some important system files by accident.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Reimage Cleaner Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Uportal virus, follow these steps:

Uninstall Uportal from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Uportal and related programs
    Here, look for Uportal or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Uportal from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase Uportal from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Uportal or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Uportal from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Uportal and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Uportal removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Uportal virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Uportal should be removed from your Microsoft Edge browser.

Remove Uportal from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Uportal and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Uportal removal. Click on 'Reset Firefox' button for a couple of times

Delete Uportal from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Uportal and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Uportal removal. Click on 'Reset' button to complete your removal

Uninstall Uportal from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Uportal or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Uportal, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Uportal removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Ugnius Kiguolis
About the company Esolutions

  1. Sally says:
    August 11th, 2016 at 8:41 am

    You can tell immediately that this site is suspicious… they did not even bother to conceal the ads.

  2. Calvin Rotcher says:
    August 11th, 2016 at 8:42 am

    Another hijacker? What else is new?

  3. Zola5 says:
    August 11th, 2016 at 8:43 am

    Thanks, your instructions helped me get rid of the virus !

Your opinion regarding Uportal virus