UpSearches browser hijacker (virus) - Free Instructions

Google Chrome

• Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
• In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.

MS Edge:

1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
2. From the list, pick the extension and click on the Gear icon.
3. Click on Uninstall at the bottom.

MS Edge (Chromium)

• Open Edge and click select Settings > Extensions.
• Delete unwanted extensions by clicking Remove.

Mozilla Firefox

• Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
• Select Add-ons.
• In here, select unwanted plugin and click Remove.

Safari

• Click Safari > Preferences…
• In the new window, pick Extensions.
• Select the unwanted extension and select Uninstall.

Freeware platforms

Sometimes removing only the extension is ineffective, and users still continue to experience unwanted symptoms. In that case, you will probably have to scan your machine for adware which is a program that hides in the background of the machine and generates commercial content.

If you have it, simply removing the add-on will not be enough, and the settings will keep changing until you completely eliminate the intruder from your machine. If you want to avoid PUPs (potentially unwanted programs)^[3] sneaking into your system as bundled software,^[4] you can apply simple rules during the installation process:

• Always choose “Custom” or “Advanced” installation methods
• Read the Privacy Policy and Terms of Use to find out what information will be collected and what the application will be allowed to do in your system
• The most important part is to check the file list and untick the boxes next to any items that you think are suspicious or unrelated

Scan your system

PUAs are often disguised as “handy” tools to make it more difficult for average users to identify them. The program that is causing the erratic behavior could have any name or icon, so if you are not sure what to do and you do not want to risk deleting the wrong files, we suggest using SpyHunter 5Combo Cleaner or Malwarebytes anti-malware tools.

They can scan your machine, eliminate it, and prevent such infections in the future by giving you a warning before a PUP can make any changes. If manual removal is what you still prefer, we have instructions for Windows and Mac machines:

Windows 10/8:

1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
2. Under Programs, select Uninstall a program.
3. From the list, find the entry of the suspicious program.
4. Right-click on the application and select Uninstall.
5. If User Account Control shows up, click Yes.
6. Wait till uninstallation process is complete and click OK.

Windows 7/XP:

1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
2. In Control Panel, select Programs > Uninstall a program.
3. Pick the unwanted application by clicking on it once.
4. At the top, click Uninstall/Change.
5. In the confirmation prompt, pick Yes.
6. Click OK once the removal process is finished.

Mac:

1. From the menu bar, select Go > Applications.
2. In the Applications folder, look for all related entries.
3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

1. Select Go > Go to Folder.
2. Enter /Library/Application Support and click Go or press Enter.
3. In the Application Support folder, look for any dubious entries and then delete them.
4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.