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Remove Whitesmoke virus

removal by Ugnius Kiguolis - -   Also known as Whitesmoke redirect, Whitesmoke hijack, Whitesmoke toolbar | Type: Browser hijacker

What is Whitesmoke?

Whitesmoke is a potentially unwanted program, which has been annoying PC users all around the world. In reality, it is not a virus but we still think that you should avoid it. Why are we so mean? No matter that this toolbar is closely related to Whitesmoke translator, which is presented as a translation software that “enables you to take any text from any text-based application, and automatically translate it into a destination language”, it may also cause unwanted activities on your computer. When inside the system, Whitesmoke virus may initiate system changes and hijack each of your web browsers, including Internet Explorer, Google Chrome and Mozilla Firefox. After doing so, it may get ability to block such search engines as Google, Yahoo or Bing. When using Whitesmoke for your search sessions, you may receive altered search results. That’s why we don’t recommend you that. Also, you may be interrupted by annoying pop-up ads that may redirect you to unknown, unsafe and very suspicious websites.

To sum up, this program may help you not only with high quality translations. It has also been reported for its annoying redirections to unwanted websites, tons of misleading pop-up ads and slow downs that are usually initiated on each of web browsers. That’s why you should think whether it’s worth installing Whitesmoke translator or not. If you have already discovered Whitesmoke toolbar installed on your PC without any permission asked, you should get rid of it ASAP. In this case, we recommend you usingReimageIntego or other reputable anti-spyware that will help you to prevent unwanted activity on your computer and we do not recommend leaving it on your computer. If you are using Mac OS X, you should try Webroot SecureAnywhere AntiVirus.

HOW CAN WHITESMOKE hijack my computer?

There are many legitimate websites that promote Whitesmoke translator. However, the most of them don’t realize that they promote Whitesmoke virus together with this freeware that is capable of infiltrating computers in a bundle with this translator. Of course, it may also infiltrate your machine in a bundle with other freewares and sharewares, so you should always monitor their installation process. How can you avoid this potentially unwanted program? First of all, you should start monitoring installation of freewares and sharewares. You can do that by reading Privacy Policy and End User’s License Agreement. In addition, make sure you select Custom or Advanced installation of the freeware and then uncheck all suspicious check marks. If of these check marks says that you want to download Whitesmoke Toolbar to your computer, change your start page or default search engine, you should uncheck it. Once this program becomes active, it starts showing various icons that are named as “Improve Your PC” or similarly. After being clicked, they redirect users to dubious websites having been found to promote other unwanted applications. Besides, Whitesmoke virus replaces user’s default start page to whitesmokestart.com on the IE and start changing search results and causing various pop up advertisements. That’s why many security experts have started to list this software as ‘Potentially Unwanted’ one.

HOW CAN I REMOVE WHITESMOKE VIRUS?

In order to uninstall Whitesmoke toolbar, you can use these manual steps:

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
Whitesmoke virus snapshot
Whitesmoke virus snapshot

To remove Whitesmoke virus, follow these steps:

Erase Whitesmoke from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Whitesmoke and related programs
    Here, look for Whitesmoke or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Whitesmoke from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete Whitesmoke from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Whitesmoke virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Whitesmoke virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Whitesmoke virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Whitesmoke virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Whitesmoke virus-related entries.Uninstall from Mac 2

Eliminate Whitesmoke from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Whitesmoke virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Whitesmoke virus removal.Reset Internet Explorer

Remove Whitesmoke virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Whitesmoke virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Whitesmoke from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Whitesmoke and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Whitesmoke removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Whitesmoke from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Whitesmoke and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Whitesmoke removal. Click on 'Reset' button to complete your removal

Erase Whitesmoke from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Whitesmoke or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Whitesmoke, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Whitesmoke removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. matt says:
    March 20th, 2013 at 7:08 am

    appears the whitesmoke search engine virus is extreamly dangerous, i installed whitesmoke by accident on my computer, the toolbar and search website came up, now my laptop also has the whitesmoke search site as well. so affects browser settings.
    Note: remove the program from your computer, and there may be several other programs too

    To remove the whitesmoke from chrome:
    – go to settings, extensions, disable whitesmoke, then remove
    – then under settings, click on start up , open spacific pages click set pages, and remove whitesmoke search address,
    – then under settings, click under search on the manage search engines, and remove the whitesmoke search address

  2. AriaL81 says:
    April 25th, 2013 at 3:54 am

    Hi
    I am using WhiteSmoke software for years, I have checked with their support departement and it appears that WhiteSmoke “toolbar” is not a Virus. Its a toolbar.

    If you dont want the toolbar you dont need to do what suggested here, just go to toolbar.whitesmoke.com webpage, it has guide + picture that helps remove it with ease.

    Please dont mislead people to think “WhiteSmoke” is a virus, as I said I am using it for years and enjoying it so far ;).

  3. Jack says:
    June 17th, 2013 at 4:00 pm

    Im walking a friend through removing white smoke malware from her PC. Its causing ad pop-ups and slowing her PC. She has never intentionally installed any piece of legitimate WhiteSmoke software, translation or otherwise. Is the malware related to the company in any way? I dont know. But the programs share a name, and white smoke is most definitely a hard to eradicate virus.

  4. Tom says:
    July 17th, 2013 at 1:02 pm

    The whitesmoke “legitimate software” may be a helpful tool to some but the virus that goes by the same name is horrible. It not only is causing redirects but is also blocking ability to remove other toolbars. This is very frustrating and I am having a tough time getting rid of it. This was not something I ever downloaded or agreed to and I am very astute when it comes to downloads.

  5. John says:
    July 31st, 2013 at 8:32 pm

    I got it from tucows downloader. I am no longer using any of their services as they delivered this crap through their d/l manager.
    Shame they became disreputable in my books

  6. bruce says:
    November 4th, 2013 at 6:13 am

    I got it from downloading adobe acrobat. I was trying to delete the “safesearch” toolbar that was forcibly installed with Acrobat when I found “software updater” and this whiteSmoke garbage also stuck to my computer and will not be removed.

  7. Joe says:
    May 18th, 2014 at 3:50 pm

    5/18/14..My Webroot Secure Anywhere antivirus software just notified me that I had some malware on my machine – it was Whitesmoke.
    Webroot removed 5 instances of it on my computer.

  8. Alice says:
    August 4th, 2014 at 2:44 am

    I got mine from (i dont have it anymore) but it lets you download files without of filling in the survey. It pops up on chrome, and even after i uninstall it it appears again. It also appears after i restart my computer or just turn it on. I also think it bothers the windows 8 version of Chrome to work properly. When i go to settings, they dont see whitesmoke, also the malware anti virus doesnt see any problems with my computer.

Your opinion regarding Whitesmoke virus