Severity scale:  
  (47/100)

“Windows ran into an unexpected error” virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware
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Important information about “Windows ran into an unexpected error” notifications

Sometimes, identifying whether you see genuine system alerts or fake messages generated by “Windows ran into an unexpected error” virus might be troublesome. However, fake versions always contain one easily distinctive feature – a phone number. Whether you get alarmed by the expiring Windows license or a product key and spot a phone number, know that it is just a scam. In this case, you also should concentrate purely on “Windows ran into an unexpected error” removal. Reimage is the application which will boost up the elimination and ensure that no additional files are left. In addition, we provide manual guidelines for those who prefer to remove “Windows ran into an unexpected error” the usual way. Please, do NOT call 1-844-313-8541 which is given on this fake BSOD error because this is a straight way to the money loss.

This adware application is just another example of numerous tech support scams flooding the virus market. Crooks have mastered techniques how to imitate original system error messages. Thus, credible users, who are not familiar with such deception forms, might lose their wits after noticing a message about critical system failure. Consequently, they start dialing the indicated number (1-844-313-8541 in this case) without questioning the credibility and the cause of such “Windows ran into an unexpected error” ads and alerts. Later on, they get connected to a supposed tech support specialist. He usually tries to foist his suspicious malware elimination utility or PC optimization software. Moreover, the latter happens to be just scareware. In short, it displays fake operating system issues or scares users with fake viruses only to convince them to buy the full version of the futile program. As a result, nothing gets solved, and you remain with a bunch of unwanted programs and wasted money. Additionally, these promoted applications may not only be futile but malignant as well. It is likely that they might create more system vulnerabilities. They might be the cause of a serious system hijack as well. If you ever encounter a similar scam, just take a second look and look for a provided technical support number. Once you see it – look for the adware to drive out from the device.

The picture revealing Windows ran into an unexpected error

The infiltration tendencies of the PUP

“Windows ran into an unexpected error” hijack usually takes place as a result of rushed installation. Crooks, being aware of users‘ inattentiveness while performing the installation of any program, attach their creations to freeware. Therefore, it is common sense that users select “Basic” settings and then hit the “Install” button without realizing that optional programs might be installed as well. Thus, you might recollect making the same mistake as well. If you are interested in escaping any programs of suspicious origin, use our advice. Upon initializing the installation of a new program, choose “Advanced” mode. It will disclose optional add-ons. Unmark them and you will be able to prevent the invasion on time.

Adware removal methods

Despite the possible impression of being a complex virus, it is fairly easy to terminate Windows ran into an unexpected error virus. The fastest option includes downloading malware removal utility and then running the scan. An anti-spyware application will root out the adware with all its files completely. Alternatively, you can remove “Windows ran into an unexpected error” manually. However, since the adware might be disguised under the file bearing an entirely random title, the elimination might get complicated. Thus, we recommend you automatic “Windows ran into an unexpected error” removal option as it gives more guarantees.

You can remove “Windows ran into an unexpected error” automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Windows ran into an unexpected error” virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “Windows ran into an unexpected error” virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

It is impossible to say what is the name of adware that causes “Windows ran into an unexpected error” 1-844-313-8541 ads on your browser. That’s why you need to check every app that you have installed on your computer since the day of these ads appearance.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Windows ran into an unexpected error” and related programs
    Here, look for “Windows ran into an unexpected error” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Windows ran into an unexpected error” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Windows ran into an unexpected error” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Windows ran into an unexpected error” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” virus from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

The adware, which generates these fake alerts, might employ additional elements. They direct you to the affiliated domains as well as to the one which provides the supposed technical support. While you are running the system scan with a malware removal utility, follow the below-indicated steps as well. The instructions will help you get rid of the adware and its traces more efficiently.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Windows ran into an unexpected error” should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Windows ran into an unexpected error” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Windows ran into an unexpected error” removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Windows ran into an unexpected error” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Windows ran into an unexpected error” removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows ran into an unexpected error” from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Windows ran into an unexpected error” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Windows ran into an unexpected error” removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Windows ran into an unexpected error” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  • Emily555555

    They are getting more persuasive each time.

  • matbox

    I called the number but nobody answered.

  • rainydays?7

    I wonder, what technology do they employ,…