Severity scale:  
  (47/100)

Remove “Windows ran into an unexpected error” virus (Tutorial)

removal by Julie Splinters - - | Type: Adware

Important information about “Windows ran into an unexpected error” notifications

Sometimes, identifying whether you see genuine system alerts or fake messages generated by “Windows ran into an unexpected error” virus might be troublesome. However, fake versions always contain one easily distinctive feature – a phone number. Whether you get alarmed by the expiring Windows license or a product key and spot a phone number, know that it is just a scam. In this case, you also should concentrate purely on “Windows ran into an unexpected error” removal. ReimageIntego is the application which will boost up the elimination and ensure that no additional files are left. In addition, we provide manual guidelines for those who prefer to remove “Windows ran into an unexpected error” the usual way. Please, do NOT call 1-844-313-8541 which is given on this fake BSOD error because this is a straight way to the money loss.

Questions about “Windows ran into an unexpected error” virus

This adware application is just another example of numerous tech support scams flooding the virus market. Crooks have mastered techniques how to imitate original system error messages. Thus, credible users, who are not familiar with such deception forms, might lose their wits after noticing a message about critical system failure. Consequently, they start dialing the indicated number (1-844-313-8541 in this case) without questioning the credibility and the cause of such “Windows ran into an unexpected error” ads and alerts. Later on, they get connected to a supposed tech support specialist. He usually tries to foist his suspicious malware elimination utility or PC optimization software. Moreover, the latter happens to be just scareware. In short, it displays fake operating system issues or scares users with fake viruses only to convince them to buy the full version of the futile program. As a result, nothing gets solved, and you remain with a bunch of unwanted programs and wasted money. Additionally, these promoted applications may not only be futile but malignant as well. It is likely that they might create more system vulnerabilities. They might be the cause of a serious system hijack as well. If you ever encounter a similar scam, just take a second look and look for a provided technical support number. Once you see it – look for the adware to drive out from the device.

The picture revealing Windows ran into an unexpected error

The infiltration tendencies of the PUP

“Windows ran into an unexpected error” hijack usually takes place as a result of rushed installation. Crooks, being aware of users‘ inattentiveness while performing the installation of any program, attach their creations to freeware. Therefore, it is common sense that users select “Basic” settings and then hit the “Install” button without realizing that optional programs might be installed as well. Thus, you might recollect making the same mistake as well. If you are interested in escaping any programs of suspicious origin, use our advice. Upon initializing the installation of a new program, choose “Advanced” mode. It will disclose optional add-ons. Unmark them and you will be able to prevent the invasion on time.

Adware removal methods

Despite the possible impression of being a complex virus, it is fairly easy to terminate Windows ran into an unexpected error virus. The fastest option includes downloading malware removal utility and then running the scan. An anti-spyware application will root out the adware with all its files completely. Alternatively, you can remove “Windows ran into an unexpected error” manually. However, since the adware might be disguised under the file bearing an entirely random title, the elimination might get complicated. Thus, we recommend you automatic “Windows ran into an unexpected error” removal option as it gives more guarantees.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Windows ran into an unexpected error” virus, follow these steps:

Get rid of “Windows ran into an unexpected error” from Windows systems

It is impossible to say what is the name of adware that causes “Windows ran into an unexpected error” 1-844-313-8541 ads on your browser. That’s why you need to check every app that you have installed on your computer since the day of these ads appearance.

To remove “Windows ran into an unexpected error” from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Windows ran into an unexpected error” (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete “Windows ran into an unexpected error” from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Windows ran into an unexpected error” from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Windows ran into an unexpected error”-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Windows ran into an unexpected error”, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Windows ran into an unexpected error” and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Windows ran into an unexpected error”-related entries.Uninstall from Mac 2

Eliminate “Windows ran into an unexpected error” from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Windows ran into an unexpected error” and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Windows ran into an unexpected error” removal.Reset Internet Explorer

Uninstall “Windows ran into an unexpected error” virus from Microsoft Edge

The adware, which generates these fake alerts, might employ additional elements. They direct you to the affiliated domains as well as to the one which provides the supposed technical support. While you are running the system scan with a malware removal utility, follow the below-indicated steps as well. The instructions will help you get rid of the adware and its traces more efficiently.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Windows ran into an unexpected error”-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove “Windows ran into an unexpected error” from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Windows ran into an unexpected error” and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Windows ran into an unexpected error” did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Windows ran into an unexpected error” removal.Reset Firefox 2

Erase “Windows ran into an unexpected error” from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Windows ran into an unexpected error” by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Windows ran into an unexpected error”-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Windows ran into an unexpected error” removal.Reset Chrome 2

Get rid of “Windows ran into an unexpected error” from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Windows ran into an unexpected error” and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Emily555555 says:
    September 27th, 2016 at 5:22 am

    They are getting more persuasive each time.

  2. matbox says:
    September 27th, 2016 at 5:22 am

    I called the number but nobody answered.

  3. rainydays?7 says:
    September 27th, 2016 at 5:25 am

    I wonder, what technology do they employ,…

Your opinion regarding “Windows ran into an unexpected error” virus