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WiseConvert Toolbar. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Browser hijacker

WiseConvert is a PUP that travels around together with another hijacker called search.conduit.com

WiseConvert Toolbar
WiseConvert is a rogue program that promotes Conduit Search in a bundle with it. Additionally, the app starts producing sponsored search results and reroutes its victims to questionable websites.

Questions about WiseConvert Toolbar

WiseConvert is a browser hijacker traveling around in a form of the toolbar. Once inside the system, it starts redirecting users' search sessions to Search.conduit.com, Wiseconvert.com or random sponsored pages. Intrusive advertisements, constant redirects to unfamiliar domains, and changes in your browsers' settings indicate that you are dealing with the potentially unwanted program[1] seeking to earn the money from advertising. However, clicking on such links is not recommended since they can make you reach domains that can be filled with malware. If your device got infected by WiseConvert, don't hesitate and check your recently-installed programs for this app. Additionally, you should reset your web browsers.

Name WiseConvert
Type Toolbar
Category Browser hijacker/ Potentially unwanted program
Affects Chrome, Safari, Firefox and other browsers
Distribution Software bundles, deceptive sites, and advertisements
Removal Use Reimage and clean your device

According to its official page, this toolbar was created using the Conduit platform which upholds the highest privacy and security standards, and it gives people the ability to stay connected to the news when they need that. However, we should warn you that WiseConvert is designed only to trick users into thinking that it can help them improve their searches online. After entering the system and making specific changes in your internet browsers, the PUP affects the performance of your device negatively.

First of all, WiseConvert virus starts collecting browsing-related data[2] to get more knowledge about what attracts users and what could make them click on specific ads. Additionally, its developers tend to set up numerous ads that are typically added to users' search results. Once clicked, these links redirect victims to sponsored ads and generate pay-per-click income to PUP's hijackers. The biggest issue is that these sites can be anything from completely legit and useful domains to fraudulent websites.

To avoid redirects to unsafe sites seeking to swindle your personal data, you should remove WiseConvert Toolbar from the system. Besides, keep in mind that the app continues collecting such details as your IP address, location, even social media activity. No matter that this data isn't considered personally identifiable, its loss can lead you to constant spam emails found in your inbox, suspicious questionnaires appearing on sites that you perfectly know and similar issues.

According to researchers[3], you should perform WiseConvert Toolbar removal by using our detailed removal guide presented below this article. To eliminate virus damage, run Reimage. This program will help you see all issues caused by hijack, including system vulnerabilities, corrupted files, and potentially unwanted programs.

Rogue tools and programs come in software bundles. Tips to avoid them

Various tools and programs can be installed manually from an insecure website or deceptive advertisement. However, it has also been reported that PUP developers hide their products inside shareware and freeware bundles. Of course, you can avoid letting it in after checking the components list and unchecking additional programs from it. 

You can see the full list of programs when you choose Advanced or Custom settings during freeware installation. This step allows controlling which programs or applications you are getting on the device. Opting for Default or Quick installations automatically installs all programs including those PUPs and useless tools.

Uninstall WiseConvert Toolbar and other related programs from your computer

To get rid of the unwanted activity on your web browsers, you need to remove WiseConvert Toolbar from your computer. The best solution, in this case, is running a full system scan with an anti-malware software. These programs are designed to check the device thoroughly and detect every issue related to the security of the device. After the proper scan, the program suggests removing these errors and malicious programs.

WiseConvert removal should be initiated without delay. Having in mind that the virus is not as active as it was several years ago, you should also don't forget to reset your web browsers to their primary state to prevent redirects on your web browsers in the future. Keep in mind that the virus travels together with other PUPs that should also be eliminated in no time. 

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove WiseConvert Toolbar, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove WiseConvert Toolbar from Windows systems

Get rid of the unwanted activity by removing browser hijacker. Follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall WiseConvert Toolbar and related programs
    Here, look for WiseConvert Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove WiseConvert Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of WiseConvert Toolbar from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for WiseConvert Toolbar or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase WiseConvert Toolbar from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for WiseConvert Toolbar and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete WiseConvert Toolbar removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete WiseConvert Toolbar from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, WiseConvert Toolbar should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall WiseConvert Toolbar from Mozilla Firefox (FF)

If you found WiseConvert on your Firefox, follow the steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select WiseConvert Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete WiseConvert Toolbar removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate WiseConvert Toolbar from Google Chrome

Clean your Chrome browser by following this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select WiseConvert Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete WiseConvert Toolbar removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove WiseConvert Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for WiseConvert Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by WiseConvert Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete WiseConvert Toolbar removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References