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Remove WiseConvert Toolbar (Removal Guide) - 2018 update

removal by Lucia Danes - - | Type: Browser hijacker

WiseConvert is a PUP that travels around together with another hijacker called

WiseConvert Toolbar

Questions about WiseConvert Toolbar

WiseConvert is a browser hijacker traveling around in a form of the toolbar. Once inside the system, it starts redirecting users' search sessions to, or random sponsored pages. Intrusive advertisements, constant redirects to unfamiliar domains, and changes in your browsers' settings indicate that you are dealing with the potentially unwanted program[1] seeking to earn the money from advertising. However, clicking on such links is not recommended since they can make you reach domains that can be filled with malware. If your device got infected by WiseConvert, don't hesitate and check your recently-installed programs for this app. Additionally, you should reset your web browsers.

Name WiseConvert
Type Toolbar
Category Browser hijacker/ Potentially unwanted program
Affects Chrome, Safari, Firefox and other browsers
Distribution Software bundles, deceptive sites, and advertisements
Removal Use Reimage Reimage Cleaner Intego and clean your device

According to its official page, this toolbar was created using the Conduit platform which upholds the highest privacy and security standards, and it gives people the ability to stay connected to the news when they need that. However, we should warn you that WiseConvert is designed only to trick users into thinking that it can help them improve their searches online. After entering the system and making specific changes in your internet browsers, the PUP affects the performance of your device negatively.

First of all, WiseConvert virus starts collecting browsing-related data[2] to get more knowledge about what attracts users and what could make them click on specific ads. Additionally, its developers tend to set up numerous ads that are typically added to users' search results. Once clicked, these links redirect victims to sponsored ads and generate pay-per-click income to PUP's hijackers. The biggest issue is that these sites can be anything from completely legit and useful domains to fraudulent websites.

To avoid redirects to unsafe sites seeking to swindle your personal data, you should remove WiseConvert Toolbar from the system. Besides, keep in mind that the app continues collecting such details as your IP address, location, even social media activity. No matter that this data isn't considered personally identifiable, its loss can lead you to constant spam emails found in your inbox, suspicious questionnaires appearing on sites that you perfectly know and similar issues.

According to researchers[3], you should perform WiseConvert Toolbar removal by using our detailed removal guide presented below this article. To eliminate virus damage, run Reimage Reimage Cleaner Intego. This program will help you see all issues caused by hijack, including system vulnerabilities, corrupted files, and potentially unwanted programs.

WiseConvert Toolbar virusWiseConvert Toolbar is a browser hijacker that redirects your searches to generate revenue for the advertiser.

Rogue tools and programs come in software bundles. Tips to avoid them

Various tools and programs can be installed manually from an insecure website or deceptive advertisement. However, it has also been reported that PUP developers hide their products inside shareware and freeware bundles. Of course, you can avoid letting it in after checking the components list and unchecking additional programs from it. 

You can see the full list of programs when you choose Advanced or Custom settings during freeware installation. This step allows controlling which programs or applications you are getting on the device. Opting for Default or Quick installations automatically installs all programs including those PUPs and useless tools.

Uninstall WiseConvert Toolbar and other related programs from your computer

To get rid of the unwanted activity on your web browsers, you need to remove WiseConvert Toolbar from your computer. The best solution, in this case, is running a full system scan with an anti-malware software. These programs are designed to check the device thoroughly and detect every issue related to the security of the device. After the proper scan, the program suggests removing these errors and malicious programs.

WiseConvert removal should be initiated without delay. Having in mind that the virus is not as active as it was several years ago, you should also don't forget to reset your web browsers to their primary state to prevent redirects on your web browsers in the future. Keep in mind that the virus travels together with other PUPs that should also be eliminated in no time. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove WiseConvert Toolbar, follow these steps:

Remove WiseConvert Toolbar from Windows systems

Get rid of the unwanted activity by removing browser hijacker. Follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall WiseConvert Toolbar and related programs
    Here, look for WiseConvert Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove WiseConvert Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of WiseConvert Toolbar from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove WiseConvert Toolbar from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for WiseConvert Toolbar-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove WiseConvert Toolbar, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to WiseConvert Toolbar and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the WiseConvert Toolbar-related entries.Uninstall from Mac 2

Erase WiseConvert Toolbar from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for WiseConvert Toolbar and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete WiseConvert Toolbar removal.Reset Internet Explorer

Delete WiseConvert Toolbar from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the WiseConvert Toolbar-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall WiseConvert Toolbar from Mozilla Firefox (FF)

If you found WiseConvert on your Firefox, follow the steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select WiseConvert Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete WiseConvert Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Eliminate WiseConvert Toolbar from Google Chrome

Clean your Chrome browser by following this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select WiseConvert Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete WiseConvert Toolbar removal. Click on 'Reset' button to complete your removal

Remove WiseConvert Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for WiseConvert Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by WiseConvert Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete WiseConvert Toolbar removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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  1. julia m says:
    December 8th, 2012 at 3:07 pm

    this toolbar has been the bane of my life, thank you so much i have now disabled it. however it is still only disabled not deleted. im just glad its not putting up pop up ads every time i go on e bay. cheers 🙂

  2. Patricia says:
    December 19th, 2012 at 7:12 pm

    Got rid of Wiseconvert toolbars, but still have “Produtools” toolbars which I cant get rid of. Any suggestions? BTW-do you know what I might have done to get them in the first place? My computer has slowed down so much I can hardly use it since these two toolbars showed up. Thanks for your help.

  3. Erick DAUER says:
    February 9th, 2013 at 2:43 am


    The probem is I cannot find the program in the list of programs to uninstall-delete
    Where is it¿

  4. james vallely says:
    February 21st, 2013 at 9:51 am

    Dear Sir
    Initially found wise in control panel clicked delete ,thought was sucessfully deleted ,unfortunatly wasnt . Have just redownloaded spy hunter lets hope this program is effective
    thanks j vallely

  5. Cam says:
    February 17th, 2014 at 3:03 pm

    I have a Mac. I have nothing…nothing showing in the tools menu. I did find the wiseconvert in the plug-ins but I cant get it off my computer.

    I thank you for any help you can give.

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