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Remove virus (Removal Guide) - May 2020 update

removal by Julie Splinters - - | Type: Adware is a shady website that can deliver multiple adverts and collect information about users virus is a questionable website that users can use for video file conversion. It claims that the service is free, and YouTube videos can be safely and quickly turned into either mp3 or mp4 format. Unfortunately, the dubious site usage comes with unwanted side-effects, and many users complained of its intrusive nature. They claimed that, after converting videos, they noticed multiple ads, pop-ups, banners, deals, offers, and similar commercial content was interrupting their daily browsing sessions using Google Chrome, Internet Explorer,[1] Mozilla Firefox, Safari or another browser. While it is highly likely that Ytmp3 users themselves enabled the site to allow notifications, the ads might be caused by adware hidden inside the computer. The executable of such infection might not be running, and the application might not be present in the Control Panel while virus redirects might still be induced.

Name virus
Type Adware
Purpose Convert youtube videos to mp3 audio files
Symptoms Delivers ads, push notifications
Distribution The official website, any related ads, software bundles
Elimination Change browser settings to restore them to their primary state. Clean the system further and remove virus damage with Reimage Reimage Cleaner Intego

Ytmp3 official website might look legitimate and seem like its functionality does not tie you to anything – simply paste the URL and receive the converted video. However, the pop-up comes up immediately, asking you to allow the notifications. Many websites do this, and it is a legitimate and fair way of asking, whether or not users want to receive notifications.

This feature allows website owners to display the content which is appropriate to users, based on their interests. Unfortunately, those who enable notifications from the website will end up with potentially dangerous advertisement content that may lead to malicious sites. Additionally, when users try to remove notifications, they are not able to do so, as there is nothing apparent installed on their machines. For these reasons, users often refer to the site as a Ytmp3 virus.

While most of the problems with the virus comes from enabling the notifications, users could also be affected by adware. The ad-supported software usually infiltrates machines with the help of software bundling or relies on users downloading and installing rogue applications themselves. As soon as it is established, it can deliver pop-up ads and other unwanted content on a browser or even the desktop.

An advertiser that is sponsoring this website is delivering various ads based on the information that collected by using tracking technologies like cookies, JavaScript, beacons, and similar. The ytmp3 collects the following information:

  • IP addresses;
  • geolocation;[2]
  • search queries;
  • browsing history;
  • most viewed sites and items;
  • preferences in deals, offers, and coupons.

The information tracking and data usage also affirmed on the official website. The privacy policy states the following:

When you access the Service, use the search function, convert files or download files, your IP address, country of origin and other non-personal information about your computer or device (such as web requests, browser type, browser language, referring URL, operating system and date and time of requests) may be recorded for log file information, aggregated traffic information and in the event that there is any misappropriation of information and/or content.

People tend to complain that there is no permanent solution even when you disable notifications and remove additional add-ons form your browser. If that is the case, virus removal should be accomplished by employing reputable security software. 

In case virus notifications are related to adware, a thorough computer scan using anti-malware software will detect and eliminate it. Those who do not assess risk factors and keep clicking on random links that appear out of nowhere should be especially worried, as such behavior might initiate more serious malware infections. After the scan, users should make use of Reimage Reimage Cleaner Intego to fix the virus damage done to the computer. virus adware virus is a program that ads unwanted browser content and can be categorized as a potentially unwanted program or adware because of that.

Make sure you analyze the official website of suspicious programs 

There are tons of rogue optimization tools or system repair programs that give no value but still look legitimate because of the official web page. You need to make sure and read the Privacy policy, EULA and other sections of the website when you use these kinds of services and tools. 

Researchers[3] advise users to make sure they use reputable sources and research privacy-related issues before proceeding with the download. Users should read the terms and conditions thoroughly before agreeing to anything, as well as choosing Advanced or Custom options during installations instead of Quick or Default modes. In Advanced mode, users should remove any pre-selected tick marks to eliminate unwanted applications.

Get rid of ytmp3 virus from the system ASAP virus removal is a time-consuming process if you are eager to do it manually. When going through every browser and changing default settings, notification preferences and so on you can eventually get rid of the unwanted behavior. However, automatic virus elimination is always a better method.

If you choose to remove virus using anti-malware tools you can do it surely and quickly because a full system scan indicates all threats and removes them from the system immediately. Follow our guidelines to change browser settings, double-check if the device is clean and move on with a computer that works adequately again.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

If your Windows device got affected by adware or even the particular virus, follow this guide and remove the intruder:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

Clean your Explorer and make sure to disable notification settings for adware websites and other suspicious programs:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Remove virus from every browser you use and reset them to Default. Follow this helpful step-by-step guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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