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ZIP ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
12

ZIP virus archives victim's files, adds passwords and demands a ransom

Image of ZIP ransomware virus

ZIP virus (also found as Zipper ransomware) is a recently discovered malware variant that seems to hack servers. Even though it is categorized as ransomware,[1] the virus does not actually encrypt files. It adds them to the password-protected zip archive. It sets a strong 8 characters passcode which hasn’t been cracked yet.

Once Zipper virus takes files to the hostage, it delivers a ransom note in “Unzip your ZIP files.txt” file where crooks ask to contact them via zip@email.tg in order to learn about data recovery possibilities:

Your files have been compressed!
To recover them, you need a security key.

If you're really interested in their recovery, please submit your code for reference: [redacted 64 hex] zip
For the email: zip@email.tg

Your contact will be responded to as soon as possible, and if necessary offered a recovery guarantee.

Even though authors of the ZIP ransomware promise to give some recovery guarantees, security researchers from Sweden warn that it might be a trap. Contacting cyber criminals and relying on their promises is not recommended. These type of cyber threats are created for swindling money from computer users only.

Criminals might let victims decrypt few small files for free in order to give a proof that they actually have a working decryptor. However, these might be the only files that you will get back. Crooks might ask for more money and threaten you into paying it but do not give a necessary password to unlock other files once it's done.

Therefore, we highly recommend focusing on ZIP virus removal instead of thinking about recovering corrupted data. We understand that crypto-malware may have taken to hostage important documents. However, you might only increase your loss by paying the ransom.

To remove Zipper ransomware entirely, you have to scan the server and computer with reputable malware removal tool, such as Reimage. It helps to terminate all malicious components. Trying to locate virus-related files manually is not recommended because malware might inject legit processes and you might delete crucial system entries.

Prepare your computer for a ransomware attack and secure your files in advance

The No. 1 security tip nowadays is to backup your files and update them regularly. In case of ransomware attack, you will be able to focus on malware removal because you have all the important data you need.

Security experts from No Virus[2] recommend following these tips to avoid ransomware attacks:

  • Be careful with emails. Never open spam email attachments or links because they are often infected.
  • Avoid suspicious advertisements. If you receive a pop-up that warns about an available update[3] or detected viruses, ignore it because it’s fake.
  • Do not download illegal content. Movies, music, software and other illegal content that is available on torrents and similar sources are one of the sources of the malware.
  • Keep software and operating system updated. Malware can exploit vulnerabilities that are left in outdated software.

Zipper ransomware removal guidelines

To remove ZIP virus, you have to obtain a reputable malware removal tool and run a full scan. For this task, we recommend Reimage or Malwarebytes Anti Malware. Of course, you can choose your preferred software as well. However, do not forget to update it first. Additionally, if malware blocks the program, check the instructions below.

After the Zipper ransomware removal, you can use alternative recovery methods to restore your files. It’s the only way to rescue data after ransomware attack. However, you should also try third-party tools and alternative recovery ways that might help to get back at least some of the files.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ZIP ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual ZIP virus Removal Guide:

Remove ZIP using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you cannot run automatic ZIP removal, follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ZIP

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ZIP removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ZIP using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ZIP. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ZIP removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove ZIP from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by ZIP, you can use several methods to restore them:

Data Recovery Pro – alternative way to restore files after the Zipper ransomware attack

Originally, this tool is created for recovering files after system wreckage. However, it might help after the ransomware attack as well.

Try ShadowExplorer

If malware did not delete Shadow Volume Copies of the targeted files, you can try to restore them with ShadowExplorer:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

ZIP ransomware decryptor is not available yet

At the moment, there are no third-party tools that could decrypt files locked by Zip (or Zipper) ransomware.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from ZIP and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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