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Remove ZoomEx ads (Virus Removal Instructions)

removal by Jake Doevan - -   Also known as Zoom Ex | Type: Adware

You can install ZoomEx as a useful browser add-on for Google Chrome, Mozilla Firefox, and Internet Explorer. However, if you still don’t have this application on your computer, you should stay away from it. If you don’t want to see continuous pop-up ads, in-text links, and banners, you should stay away from this browser extension. While we can’t claim that this program cannot be used for zooming pictures, it can also trick you into visiting suspicious websites that are seeking only to increase their popularity. According to security experts, Zoom Ex application belongs to the ‘adware’ and ‘potentially unwanted program’ categories.

What users have to know before installing ZoomEx on their computers:

Speaking about the ‘adware’, the main criteria that categorize such programs is advertisements. Therefore, keeping in mind that ZoomEx virus is an adware, you should expect to see lots of annoying third-party advertisements, which may be filled with questionable content. After clicking such ads, this browser plugin redirects its victims to predetermined sites. This fact is the tricky one because no one knows what website you may be exposed to. You can easily be redirected by ZoomEx to unsafe and very suspicious websites.

Questions about ZoomEx ads

Besides, to provide you with the most interesting commercial material, developers of this app tend to install tracking cookies on the system. Typically, they accumulate information like, for instance, pages that users view, content that they access, ads that they click, search queries, PC’s IP address, e-mail address, and similar marketing-related material. If you are not keen on being tracked by third parties and chased by ‘customized’ advertisements, you should think about removing Zoom Ex from your computer. The best decision would be to download ReimageIntego or other reliable anti-spyware and remove this adware automatically.

ZoomEx virus

Methods that are used for spreading ZoomEx:

Two different methods that have been used for the distribution of ZoomEx:

  • Official website and third party sites. ZoomEx add-on can be downloaded from the official website. Here, it is presented as a browser extension developed for enlarging photos on Facebook. It can show you an enlarged picture by hovering it over it.
  • Bundling. Just like its clones, including Zoom Zoom, ZoomIt, ZoomApp, this program is capable of infiltrating computers as an optional component. In fact, there are lots of adware-type programs, browser hijackers and other PUPs that have been using this method for entering computers unnoticed. Typically, they are added to freeware as optional components that should be prevented by monitoring its installation. Please, be careful when downloading download managers, PDF creators, video streaming software, video recording software and similar apps. Saying so we mean that you should select Custom or Advanced installation method and then go thru all the installation steps. You should uncheck all pre-checked check marks that allow installation of ‘optional downloads’.

Eliminating potentially unwanted programs from the system:

If you have tested Zoom Ex on your computer and now you see that it’s not as useful as it claims, you can remove this add-on from your computer. This can be done with the help of two different methods – automatic removal method and manual removal method:

  • Manual removal method. This removal method is recommended for experienced computer users because it’s not enough to remove this app via Add/Remove Programs as a standalone application. It tends to spread in one pack with various supporting components that should also be uninstalled. Please, be careful when using manual removal and follow every step only in the right order because you may remove useful components from your computer.
  • Automatic removal method. This removal option is considered the easiest way to remove ZoomEx virus and related components. However, you should make sure that you use the latest version of anti-spyware. For that, you should update it to its latest version right after downloading it to your computer.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ZoomEx ads, follow these steps:

Uninstall ZoomEx from Windows systems

To remove ZoomEx from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to ZoomEx (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase ZoomEx from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove ZoomEx from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for ZoomEx-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove ZoomEx, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to ZoomEx and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the ZoomEx-related entries.Uninstall from Mac 2

Remove ZoomEx from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for ZoomEx and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete ZoomEx removal.Reset Internet Explorer

Get rid of ZoomEx ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the ZoomEx-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate ZoomEx from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to ZoomEx and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case ZoomEx did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete ZoomEx removal.Reset Firefox 2

Delete ZoomEx from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to ZoomEx by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the ZoomEx-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete ZoomEx removal.Reset Chrome 2

Uninstall ZoomEx from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to ZoomEx and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. Yevgeny S says:
    November 6th, 2015 at 7:56 am

    when it works it works great and is a great way to “see” small pix. but when it does not work, which is most of the time lately, it pisses me off, hover over an image and it just sits there “trying” to look like it is attempting to open the picture.. got rid of it already

  2. FazZ says:
    November 6th, 2015 at 8:00 am

    What makes me nervous about this app is the pop-ups that it displays. i wouldt mind using a photo zoom app, but this one seems to be displaying doubtful price comparisons and other dubious deals. Cant find any of the ZoomEx ads reliable. Will not keep this app any longer. Memory hogging, nothing els!

  3. Marko says:
    November 6th, 2015 at 8:03 am

    Hello annoying malware pop-ups! i was expecting that ZoomEx will improve my web browsers! empty promises. it just flooded my web browser with ZoomEx ads and nothing else. i dont think that its capable of zooming pics at all.

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