Severity scale:  
  (10/100)

ZoomEx ads. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as Zoom Ex | Type: Adware
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You can install ZoomEx as a useful browser add-on for Google Chrome, Mozilla Firefox, and Internet Explorer. However, if you still don’t have this application on your computer, you should stay away from it. If you don’t want to see continuous pop-up ads, in-text links, and banners, you should stay away from this browser extension. While we can’t claim that this program cannot be used for zooming pictures, it can also trick you into visiting suspicious websites that are seeking only to increase their popularity. According to security experts, Zoom Ex application belongs to the ‘adware’ and ‘potentially unwanted program’ categories.

What users have to know before installing ZoomEx on their computers:

Speaking about the ‘adware’, the main criteria that categorize such programs is advertisements. Therefore, keeping in mind that ZoomEx virus is an adware, you should expect to see lots of annoying third-party advertisements, which may be filled with questionable content. After clicking such ads, this browser plugin redirects its victims to predetermined sites. This fact is the tricky one because no one knows what website you may be exposed to. You can easily be redirected by ZoomEx to unsafe and very suspicious websites.

Besides, to provide you with the most interesting commercial material, developers of this app tend to install tracking cookies on the system. Typically, they accumulate information like, for instance, pages that users view, content that they access, ads that they click, search queries, PC’s IP address, e-mail address, and similar marketing-related material. If you are not keen on being tracked by third parties and chased by ‘customized’ advertisements, you should think about removing Zoom Ex from your computer. The best decision would be to download Reimage or other reliable anti-spyware and remove this adware automatically.

ZoomEx virus

Methods that are used for spreading ZoomEx:

Two different methods that have been used for the distribution of ZoomEx:

  • Official website and third party sites. ZoomEx add-on can be downloaded from the official website. Here, it is presented as a browser extension developed for enlarging photos on Facebook. It can show you an enlarged picture by hovering it over it.
  • Bundling. Just like its clones, including Zoom Zoom, ZoomIt, ZoomApp, this program is capable of infiltrating computers as an optional component. In fact, there are lots of adware-type programs, browser hijackers and other PUPs that have been using this method for entering computers unnoticed. Typically, they are added to freeware as optional components that should be prevented by monitoring its installation. Please, be careful when downloading download managers, PDF creators, video streaming software, video recording software and similar apps. Saying so we mean that you should select Custom or Advanced installation method and then go thru all the installation steps. You should uncheck all pre-checked check marks that allow installation of ‘optional downloads’.

Eliminating potentially unwanted programs from the system:

If you have tested Zoom Ex on your computer and now you see that it’s not as useful as it claims, you can remove this add-on from your computer. This can be done with the help of two different methods – automatic removal method and manual removal method:

  • Manual removal method. This removal method is recommended for experienced computer users because it’s not enough to remove this app via Add/Remove Programs as a standalone application. It tends to spread in one pack with various supporting components that should also be uninstalled. Please, be careful when using manual removal and follow every step only in the right order because you may remove useful components from your computer.
  • Automatic removal method. This removal option is considered the easiest way to remove ZoomEx virus and related components. However, you should make sure that you use the latest version of anti-spyware. For that, you should update it to its latest version right after downloading it to your computer.

You can remove ZoomEx automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ZoomEx ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual ZoomEx ads Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall ZoomEx and related programs
    Here, look for ZoomEx or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for ZoomEx or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for ZoomEx and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete ZoomEx removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, ZoomEx should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ZoomEx and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ZoomEx removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ZoomEx and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete ZoomEx removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ZoomEx from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ZoomEx or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ZoomEx removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of ZoomEx registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Yevgeny S

    when it works it works great and is a great way to “see” small pix. but when it does not work, which is most of the time lately, it pisses me off, hover over an image and it just sits there “trying” to look like it is attempting to open the picture.. got rid of it already

  • FazZ

    What makes me nervous about this app is the pop-ups that it displays. i wouldt mind using a photo zoom app, but this one seems to be displaying doubtful price comparisons and other dubious deals. Cant find any of the ZoomEx ads reliable. Will not keep this app any longer. Memory hogging, nothing els!

  • Marko

    Hello annoying malware pop-ups! i was expecting that ZoomEx will improve my web browsers! empty promises. it just flooded my web browser with ZoomEx ads and nothing else. i dont think that its capable of zooming pics at all.