CryptoShield 2.0 ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
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CryptoShield 2.0 ransomware strikes again – what is known about this virus?

CryptoShield 2.0 virus emerged shortly after CryptoShield 1.0 and 1.1 versions. There aren’t many significant changes in the virus’ code – it slightly altered the ransom note, but no other apparent changes were noticed. Once installed, CryptoShield 2.0 ransomware employs RSA-2048[1] cipher to render computer user’s files useless. Once it happens, files cannot be recovered (unless the victim has a backup). During the encryption process, virus scans system files and encrypts them, adding .CRYPTOSHIELD extensions to original file extensions on its way.

Just like previous versions of this virus, CryptoShield 2.0 malware creates a ransom note called # RESTORING FILES #.txt and # RESTORING FILES #.html on the desktop. One of these files is a text document that opens via Notepad, and the other opens via user’s default web browser. Both these files contain a message that cyber criminals[2] want to deliver. The message says:

All of your files were encrypted by a strong encryption with RSA-2048 using CryptoShield 2.0. DANGEROUS.

The virus requires the victim to pay a ransom as shortly as possible; otherwise, they promise to double the ransom price. Cyber criminals do not bother creating an online page[3] to collect payments – they ask the victim to contact them via email (res_sup@india.com, res_sup@computer4u.com or res_reserve@india.com). However, you should not write to these emails if you do not plan to pay the ransom to extortionists. You must remember that they are free to do what they want and that chances are high that they do not even help victims[4] to restore their files even if a ransom is paid. If you have a backup of your files, you can use it to restore files encrypted by CryptoShield 2.0 ransomware virus. However, do not try to connect it to your computer if the virus is still there. Remove CryptoShield 2.0 malware with Reimage or similar program first!

How could I get infected?

Ransomware viruses typically lurk in pirated software packs, infectious email attachments or compromised websites[5]. If you like to browse the Internet on a daily basis, try to avoid websites that appear at least a little bit suspicious to you. Also, do not download or open email attachments received from unknown people or companies. Another good tip is to remember the rule “if it looks too good to be true, it is.” For example, if you were not supposed to receive a payment from someone via Paypal, do not click on suspicious links that someone pretending to be from Paypal sends to you (the same applies to suspicious invoices, and similar documents). Finally, make sure all your programs are up-to-date because malicious tools such as exploit kits can use vulnerabilities in outdated software to execute commands and install malware on your computer.

How can I remove CryptoShield 2.0 ransomware and decrypt my files?

Before we speak about .cryptoshield data decryption, we have to tell you that it is a must to remove CryptoShield 2.0 virus before taking any data recovery measures. Your computer must be entirely clean before you start recovering your files. You can import data copies from a backup, but if you do not have it, use instructions that we provided right below CryptoShield 2.0 removal tutorial. We strongly advise you to use automatic malware removal software to delete this virus from the system – do not risk removing the wrong files by trying to delete the virus by yourself.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryptoShield 2.0 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual CryptoShield 2.0 virus Removal Guide:

Remove CryptoShield 2.0 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you are ready to remove CryptoShield 2.0 virus, restart your computer using these instructions. Please pay attention to every detail in this tutorial.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptoShield 2.0

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptoShield 2.0 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptoShield 2.0 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptoShield 2.0. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryptoShield 2.0 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryptoShield 2.0 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you have a backup, count yourself lucky. In such case, you only need to remove the virus and import files from a backup. If you do not have a backup, data recovery will take a lot of time and patience, but remember that you might still never recover your files. However, we suggest you try these data recovery methods.

If your files are encrypted by CryptoShield 2.0, you can use several methods to restore them:

Try Data Recovery Pro

Data Recovery Pro usually comes in handy when dealing with a lot of corrupted/encrypted files. You can try it on files that have .cryptoshield extensions.

Windows Previous Versions feature

To use this method, you need to have a system restore point (created a while ago). If you created it in the past, follow these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptoShield 2.0 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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References


  • Raya

    i am so angry! i just got infected with this!

  • Laryssa

    I need a shield for my PC… not a CryptoShield that wants me to pay money to someone I dont know.

  • beissoul

    That is the worst computer virus experience I ever had… I wish i had an antivirus, antimalware or something… i had no protection at all!

  • Anankie21

    Thanks for explaining how to remove it… However, getting a decryptor would be nice, too…