(16/100) How to remove? (Uninstall guide)

by ,   Also known as redirect, virus | Type: Browser Hijackers

What is is a search engine, which should be avoided just like another infamous browser hijacker called The main reason, why it is NOT recommended using this site when browsing on the Internet and searching for needed information, is that it may show altered search results that may be filled with suspicious links leading people to suspicious websites, Beware that this search engine may infiltrate your computer without an appropriate permission asked and then may hijack each of your web browsers. As soon as it takes over Mozilla Firefox, Google Chrome, Internet Explorer and other web browsers, it may alter the start page and/or the default search engine. After that you may need to start dealing with annoying redirections, slow downs, unwanted pop-up ads and other annoying things. Please, beware that these pop-up ads and redirects should never be ignored because scammers may use them for promoting their own websites and programs. However, redirections may also reroute you to malicious website that may install dangerous virus on your computer. Besides, you may surprisingly find out that this search engine is tracking you. In fact, it's normal for such programs that are interested in people's search terms, mostly visted websites, data that they enter when visiting them, etc. If you have just discovered that hijacked your start page, new tab page and default search engine, you should never ignore that because it's a clear sign that your machine is infected with browser hijacker. In this case you should remove this potentially unwanted program from the system ASAP. For that we recommend two programs: SpyHunter (Windows OS) or Webroot SecureAnywhere AntiVirus (Mac OS X).

How can hijack my computer?

As we have mentioned, redirects may start bothering you out of nowhere. That's because this program is mostly promoted in a bundle with freeware and shareware. That's why you should always have updated anti-spyware in order to avoid this threat. Of course, make sure you monitor installation of the freeware by selecting Custom or Advanced installation method. Once it attacks its target computer, this browser hijacker modifies some of PC's parameters and affects Internet Explorer, Google Chrome and Mozilla Firefox browsers. As a result, victim finds himself/herself disabled from entering Google, Yahoo and other typical search engine. In addition, he/she starts suffering from unwanted pop-up ads and similar things that interrupt browsing. Please, do NOT leave on your browsers if it has showed up there without any permission asked. If you think that virus may be inside your computer, you should remove it from there without any delay.


If you have just found on your computer, we recommend you to start its removal by checking the system with updated anti-spyware. That's because it may be affected by other potentially unwanted programs as well. For that, use programs that are mentioned in its automatic removal guide and remove infected files. Of course, you can also follow manual removal instructions and get rid of this hijacker manually.

You can remove automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows
What to do if failed? If you failed to remove infection using Webroot SecureAnywhere AntiVirus SpyHunter, read here how to submit a support ticket or submit a question to our support team and provide as much details as possible.
SpyHunter is recommended to uninstall Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of SpyHunter malware removal tool.

More information about this program can be found in SpyHunter review.

If you decided to select another anti-spyware, uninstall SpyHunter from your computer.
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Webroot SecureAnywhere AntiVirus is recommended remover to uninstall You should confirm using free trial that it detects current version of parasite.
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Manual Removal Guide

Step 1: Uninstall and related programs

Windows Mac OS X Step 2

from Windows 7 / Vista / XP systems

  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).

from Windows 10 / Windows 8 systems

  • If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.
Uninstall and related programs
  • Here, look for or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.
Right click on each of suspicious entries and select 'Uninstall'
Windows Mac OS X Step 2

from Mac OS X system

If you are using OS X, click Go button at the top left of the screen and select Applications.

Cick 'Go' and select 'Applications'

Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.

Click on every malicious entry and select 'Move to Trash'

Step 2: from Windows shortcuts

Step 3
  • Right click on the shortcut of Mozilla Firefox and select Properties.
Right click on browsers' icon and select 'Properties'
  • Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus.
Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Step 3: Uninstall from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Internet Explorer (IE)

Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons.
Click on menu icon and select 'Manage add-ons'
  • You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable:
Right click on each of malicious entries and select 'Disable' Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
Delete malicious URL, enter your desired domain name and click 'Apply' to save changes Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete removal.
Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Mozilla Firefox (FF)

Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
Click on menu icon and select 'Add-ons'
  • Here, select and other questionable plugins. Click Remove to delete these entries.
Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them Change your homepage if it was altered by virus:
  • Click on the menu (top right corner), choose Options General.
  • Here, delete malicious URL and enter preferable website or click Restore to default.
  • Click OK to save these changes.
When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal.
Click on 'Reset Firefox' button for a couple of times
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Google Chrome

Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
Click on menu icon. Select 'Tools' and 'Extensions'
  • Here, select and other malicious plugins and select trash icon to delete these entries.
Look for malicious entries and delete each of them by clicking on the Trash bin icon Change your homepage and default search engine if it was altered by your virus
  • Click on menu icon and choose Settings.
  • Here, look for the Open a specific page or set of pages under On startup option and click on Set pages.
After clicking on menu and 'Settings', select 'Set pages'
  • Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage.
Click 'X' to remove malicious URLs
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
When in 'Settings', select 'Manage search engines...'
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Click 'X' to remove malicious URLs Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  • Click Reset to confirm this action and complete removal.
Click on 'Reset' button to complete your removal
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Safari

Remove dangerous extensions
  • Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences.
Click on 'Safari' and select 'Preferences'
  • Here, select Extentions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them.
Go to 'Extensions' and uninstall malicious add-ons Change your homepage if it was altered by virus:
  • Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  • Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page.
When in 'General', delete malicious URL and enter your desired domain name Reset Safari
  • Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari....
Click on 'Safari' and select 'Reset Safari...'
  • Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process.
Select all options and click on 'Reset' button

Step 4: Complete removal

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: SpyHunter, STOPzilla or Malwarebytes Anti Malware.

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Geolocation of

Map reveals the prevalence of Countries and regions that have been affected the most are: Vietnam, Norway, Australia, Spain and Chile.

Removal guides in other languages

Information updated:

Comments on

this does not work, snapdo is removed but I am still getting the goddamn when I open a new tab.
When I change my default homepage it continues to show up with snapdo
I also ran Hijack This and it found three entries for "" which I removed. I also ran regedit and did same search and found three more entries for "" which I deleted. I also blocked the site in Firefox. You can get the free version of HiJack This @ . After the two above steps is when I did all of the Browser Resets and it seems to have taken care of it. I did not have the snap program showing in my Program List to be able to uninstall.

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