(34/100) How to remove? (Uninstall guide)

by ,   Also known as Snap do virus, Resoft Smartbar | Type: Browser Hijackers (or virus, Resoft Smartbar, etc.) is a malicious search engine, which has many similarities to browser hijackers. Those who are new with viruses should know that this hijacker tends to infect computers without any permission asked. After that, it immediately alters system settings and then causes continuous redirects to unknown websites or other issues. If you noticed redirects during your search sessions, you should check your PC with reliable anti-spyware because it's one of the most obvious signs showing that your PC was hijacked. If this potentially unwanted program manages to do that, it may easily alter each of your web browsers, including Internet Explorer, Google Chrome, Mozilla Firefox, etc. In addition, it may also start initiating annoying redirects, slowdowns, pop-up ads and similar inconveniences that are typically initiated by hijackers. We highly recommend avoiding virus because you may be tricked into visiting unsafe websites. Finally, we feel that we must warn those PC users who have been trusting this search engine and using it or Resoft Smartbar for their searches. Please, take into account that this search site may easily try to show you altered search results and may try to redirect you to insecure websites. Besides, it may also cause system slowdowns, hijack your homepage or default search engine and do other things that are mostly called as 'unwanted'. 

How virus infects computers?

In most of the cases, hijacks computers with a help of other malicious programs. However, there are lots of people who have been tricked into downloading it thru legitimate programs as well. Beware that you may easily install this program on your computer in a bundle with free programs. In order to avoid that, you should avoid illegal programs because they may be filled with malicious components. Of course, we must also recommend you to be very careful when downloading freeware and shareware. If you think that you really need one or other program, you should select Custom or Advanced installation process because it will help you to see what 'optional' components are hiding inside. If hijacker manages to get inside the system, it can easily hijack all popular web browsers, including Google Chrome, Mozilla Firefox and IE. After that, you may notice redirects to other websites, annoying pop-up ads and system slow downs. By the way, just like any other browser hijacker, this application may start tracking your browsing habits. Here's what the developers of this program claim about it:

Statistical Information we collect (……) including, inter alia, advertisements viewed, pages browsed, search inquiries, offers and services that interest you, the type of browser you are using, your IP address, the URL you have come from and the time spent at that URL, cookies and your domain type and server.

How can I remove redirect virus?

If you want to remove redirect virus without wasting your time, you should immediately run one of those programs that are mentioned in the Automatic virus removal guide. Remember that only updated versions can help you find malicious files and remove them from the system! In order to remove for good, you can also perform steps that are given in manual removal guide:

You can remove automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed? If you failed to remove infection using Webroot SecureAnywhere AntiVirus SpyHunter, read here how to submit a support ticket or submit a question to our support team and provide as much details as possible.
SpyHunter is recommended to uninstall Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of SpyHunter malware removal tool.

More information about this program can be found in SpyHunter review.

If you decided to select another anti-spyware, uninstall SpyHunter from your computer.
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Defender Pro Ultimate screenshot snapshot manual removal

Kill processes:
Delete files:

Manual Removal Guide

Step 1: Uninstall and related programs

Windows Mac OS X Step 2

from Windows 7 / Vista / XP systems

  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).

from Windows 10 / Windows 8 systems

  • If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.
Uninstall and related programs
  • Here, look for or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.
Right click on each of suspicious entries and select 'Uninstall'
Windows Mac OS X Step 2

from Mac OS X system

If you are using OS X, click Go button at the top left of the screen and select Applications.

Cick 'Go' and select 'Applications'

Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.

Click on every malicious entry and select 'Move to Trash'

Step 2: from Windows shortcuts

Step 3
  • Right click on the shortcut of Mozilla Firefox and select Properties.
Right click on browsers' icon and select 'Properties'
  • Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus.
Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Step 3: Uninstall from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Internet Explorer (IE)

Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons.
Click on menu icon and select 'Manage add-ons'
  • You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable:
Right click on each of malicious entries and select 'Disable' Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
Delete malicious URL, enter your desired domain name and click 'Apply' to save changes Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete removal.
Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Mozilla Firefox (FF)

Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
Click on menu icon and select 'Add-ons'
  • Here, select and other questionable plugins. Click Remove to delete these entries.
Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them Change your homepage if it was altered by virus:
  • Click on the menu (top right corner), choose Options General.
  • Here, delete malicious URL and enter preferable website or click Restore to default.
  • Click OK to save these changes.
When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal.
Click on 'Reset Firefox' button for a couple of times
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Google Chrome

Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
Click on menu icon. Select 'Tools' and 'Extensions'
  • Here, select and other malicious plugins and select trash icon to delete these entries.
Look for malicious entries and delete each of them by clicking on the Trash bin icon Change your homepage and default search engine if it was altered by your virus
  • Click on menu icon and choose Settings.
  • Here, look for the Open a specific page or set of pages under On startup option and click on Set pages.
After clicking on menu and 'Settings', select 'Set pages'
  • Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage.
Click 'X' to remove malicious URLs
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
When in 'Settings', select 'Manage search engines...'
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Click 'X' to remove malicious URLs Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  • Click Reset to confirm this action and complete removal.
Click on 'Reset' button to complete your removal
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4

from Safari

Remove dangerous extensions
  • Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences.
Click on 'Safari' and select 'Preferences'
  • Here, select Extentions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them.
Go to 'Extensions' and uninstall malicious add-ons Change your homepage if it was altered by virus:
  • Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  • Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page.
When in 'General', delete malicious URL and enter your desired domain name Reset Safari
  • Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari....
Click on 'Safari' and select 'Reset Safari...'
  • Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process.
Select all options and click on 'Reset' button

Step 4: Complete removal

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: SpyHunter, STOPzilla or Malwarebytes Anti Malware.

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Geolocation of

Map reveals the prevalence of Countries and regions that have been affected the most are: Vietnam, Norway, Australia, Spain and Chile.

Removal guides in other languages

Information updated:

Comments on

Lance forrest
None of these work at removing the new think again...
Gene Goss
Remove anything in app data Local and Local low that says >Smartbar<
Smartbar is the application that controls snapdo
I have found the only way to be SURE snap.dp is gone is to competely reinstall windows from scratch on a new hard drive. Then reinstall all your usual programs. This is a pain but 100% sure. After this comes the tricky bit - before you use any personal data stored on yourold computer such as documents, pictures etc you need to scan each one individually with a trusted antimalware/antivirus program. Wich one you trust is up to you. If you dont do this you could be reinstalling when you copy it to your new disk.
While inside "internet options" under IEs tool bar, note that the home page has been changed to something like "feed2" (it goes on for about a thousand characters). Until you delete all that it goes straight to Snap.Dos online website and starts messing with you again! Im in Windows 7 home, BTW, if that makes a difference. Now Im trying to figure out how too get IE itself to start working again, it seems to have been disabled, and "reset" from the "advanced" menu did not fix it. Good grief.
something that makes my computer slow. basically before appearance. and when i found that is a virus no wonder my computer is so slow.
Has anyone found the developers and BEATEN them, with sticks if necessary
how can you is completely off your computer,i no longer have it in the control panel,at first when I uninstalled it from the control panel,it was still hiding somewhere,although it didnt show on the control panel,it continued to interfere with my internet explorer,when I click on internet explorer,snap .do comes up,i went online and found some steps to uninstall this problem,now does not pop up when I use internet problem is ,is snap.go completely off my computer,or it could be hiding somewhere?
Help, somehow snap do got on my windows 7 computer, I cant seen to get it off unless i purchase a removal program,im usually told this at the end of a "Free Scan" that can take some time! It took over explorer and chrome! Help! can I get this off myself without paying to have it removed? I cant afford a removal tool.
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