Trojan.Cryptolocker. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as Trojan.Cryptolocker.U | Type: Trojans
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What is Trojan.Cryptolocker?

Trojan.Cryptolocker is a malicious trojan horse, which has been actively used for spreading ransomware-type viruses on the Internet. It was discovered that this threat can be related to such threats as Cryptolocker, CTB Locker, Locker and many other ransomwares that are capable of encrypting each of victim’s files once they enter their target PC system. After doing so, they start asking to pay a ransom in exchange for a decryption key that is usually needed when trying to decrypt encrypted files and recover connection to them. If you have just been affected So, there is no doubt that you should try to stay away from Trojan.Cryptolocker and each of related ransomwares as far as possible. Otherwise, they can easily lead you to the loss of your precious files and money.

Once Trojan.Cryptolocker is installed on the system, it downloads a required virus and hides deep inside the computer. Why it does that? In most of the cases, such trojans wait for additional commands from their owners. Hackers can easily use them for downloading other malicious programs to infected PC system, blocking certain websites, collecting personally identifiable information about the victim and so on. Besides, such threats can also cause slow downs of the system, redirects and similar issues that should never be ignored. In this case, you should immediately scan your computer with the reputable anti-spyware and remove malicious files from it. For that we highly recommend using Reimage or other reputable security software.

How can Trojan.Cryptolocker infect my computer?

Beware that Trojan.Cryptolocker can try to infiltrate your computer as an “important” email attachment that claims to be a warning from police, the tax department, a popular seller and any other reputable party. Typically, it hides inside the email attachment that, after being downloaded to the system, helps for Trojan.Cryptolocker to download additional files to it. However, sometimes this Trojan arrives to its target computer once the victim is tricked into clicking the misleading link that can also be incorporated to the email’s body. So, make sure that you stay away from any suspicious link as well!

How to remove Trojan.Cryptolocker virus?

If you think that your computer has been infected by this trojan, which is used to spread ransomware, you should use a guide below and remove this malware from your computer.

Finally, we have to add that you should think about making extra copies of your important files because, as we have already warned you, Trojan.Cryptolocker has been actively used for spreading crypto-ransomwares. In order to increase the immunity of your files, you should use USB external hard drives, CDs, DVDs, or simply rely on online backups, such as Google Drive, Dropbox, Flickr and other solutions. More information about backups can be found in this post: Why do I need backup and what options do I have for that?

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Trojan.Cryptolocker. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Trojan.Cryptolocker Removal Guide:

Remove Trojan.Cryptolocker using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Trojan.Cryptolocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Trojan.Cryptolocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Trojan.Cryptolocker using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Trojan.Cryptolocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Trojan.Cryptolocker removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Trojan.Cryptolocker and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • marina

    need help! i was infected with this crappy malware!

    • 2-spyware team

      Dear visitor,
      Consider removing it using the instructions provided in this post or install anti-malware software to remove .locked virus automatically. We would like to encourage you not to pay the ransom that these criminals ask you for.