How to remove SUSPENDED ransomware

Cyber community should be aware of new SUSPENDED ransomware 

SUSPENDED is a file-encrypting virus which uses RSA-1024^[1] algorithm to encode important data on the victim's computer. Following the encryption, users are no longer able to access files marked with .SUSPENDED extension at the end and informed about the attack in !!!RestoreProcess!!!.txt file. The ransom note states that victims can recover their files if they contact the criminals via suspendedfiles@bitmessage.ch or suspendedfiles@india.com and agree to pay $600.

Afters SUSPENDED virus has reached the targeted system, people have 72 hours to make the payment, or it might increase. This is a common tactic employed by criminals to intimidate their victims and lure to make irrational decisions. Usually, the given price of the decryption software is never the same — hackers continue to blackmail their victims once they contact them. Keep in mind that this is a new version of STOP ransomware indicating that criminals are not likely to stop their malicious activity.

Here is the ransom note of SUSPENDED ransomware: 

All your important files were encrypted on this PC.
All files with .SUSPENDED extension are encrypted.
Encryption was produced using unique private key RSA-1024 generated for this computer.
To decrypt your files, you need to obtain private key + decrypt software.
To retrieve the private key and decrypt software, you need to contact us by email suspendedfiles@bitmessage.ch send us an email your !!!RestoreProcess!!!.txt file and wait for further instructions.
For you to be sure, that we can decrypt your files – you can send us a 1-3 any not very big encrypted files and we will send you back it in a original form FREE.
Price for decryption $600 if you contact us first 72 hours.

Your personal id:
–
E-mail address to contact us:

suspendedfiles@bitmessage.ch

Reserve email address to contact us:

suspendedfiles@india.com

Additionally, cybercriminals offer free SUSPENDED decryptor for 1-3 files. This is another attempt to gain people's trust and make the payment for the crooks. Note that by paying the ransom you support this illegal activity and motivate them to continue creating such dangerous infections for blackmail. Be aware that there are alternative ways how you can get back your data without making the transaction.

For this reason, we strongly suggest you remove SUSPENDED from your system. Since it is a sophisticated cyber threat, it might protect itself from the elimination. However, you can learn how to disable the virus by following the instructions given below. 

Note that SUSPENDED removal is a complicated procedure which requires assistance from the professional. Although, we recommended an easier way how you can uninstall it from your computer — employ a robust antivirus software and complete the elimination automatically. For that, we suggest using FortectIntego.

After you get rid of SUSPENDED ransomware, carefully read methods provided at the end of this article to regain your corrupted files. We strongly suggest you try all the given techniques since this is the best way to get back all compromised documents. 

People should be careful online if they want to avoid ransomware attacks

Despite how many users believe that file-encrypting viruses are remotely infused to their computers, in reality, people manually install them without noticing. Unfortunately, criminals have developed deceptive techniques allowing to trick inexperienced computer users — the most widely used ransomware distribution way is malicious spam emails^[2]. 

Crooks create email letters which impersonate famous brands and companies like Apple or Microsoft, etc. They contact people with a fake problem and encourage to open an attachment for further details. Sadly, the attached file usually holds the executable of the ransomware and infiltrate it on your computer. 

Therefore, you should neither open spam emails nor click on hyperlinks in the letters. Also, be careful with advertising content online since it might also be malware-laden. In other terms, clicking on ads can redirect you to highly suspicious websites or automatically trigger the installation of a virus. 

Terminate SUSPENDED virus right now

As we have already mentioned, SUSPENDED removal cannot be completed without any assistance of the professional. However, you can always ensure it to a robust antivirus software. Just download it from the official distributor and run a full system scan. Our top choices would be FortectIntego, SpyHunterCombo Cleaner, and MalwarebytesMalwarebytes. 

However, NoVirus.uk^[3] experts warn that you might need to deactivate the virus first. Rebooting your computer into Safe Mode is an option. Thus, you can follow the guide below and learn how to do it properly. Later, install the security software and let it remove SUSPENDED for you.