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  • Active
  • Severity: Medium
  • Adware
  • Windows, Mac
  • Verified · Mar 2018

How to remove Comcast Cable Warning Alert

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Lucia Danes · Virus researcher

Comcast Cable Warning Alert is a fake alert with evil intentions

Comcast Cable Warning Alert pop-up

Comcast Cable Warning Alert is a tech support scam message which appears when users have adware program installed on their machines. Victims can also be redirected to this fraudulent message by visiting questionable websites on the internet. Regardless, the pop-up[1] should be ignored, as it is entirely bogus.

Name Comcast Cable Warning Alert
Type Tech support scam (caused by adware)
Danger Level Medium. Users can get tricked into exposing sensitive data
Symptoms Pop-ups, redirects, slow internet browsing speed, etc.
Distribution Bundling, malicious websites
Elimination FortectIntego is a security software designed to deal with adware and other PUPs

Similarly to Internet Security Alert, Windows Support Alert, Apple iOS Alert and many others, Comcast Cable Warning Alert states, that multiple viruses affect victims' computers and that the loss of personal data is possible. It urges users to contact fake tech support number and resolve the problem. Additionally, users are warned that if they close the browser the access to the computer operation will be disabled entirely.

It is evident that the crooks are using scare tactics[2] to make victims believe, that their machine is in great danger. Additionally, criminals often use well-known company logos or themes (in this case – Comcast) to make the scam more believable. However, do not trust these cyber criminals and remove Comcast Cable Warning Alert messages from your PC using FortectIntego – a reputable security tool.

Some inexperienced users might believe the fraudulent message and contact malicious pop-up authors. Once fake technicians answer the phone, they start explaining victims about how damaged their system is, often including complicated computer terms, unknown to regular users. The phone call is prolonged so that that crooks would be able to charge an extortionate amount of money for it.

Comcast Cable Warning Alert fake technicians might also offer users to install bogus software they do not need. It is apparently not free, and anxious users might instantly agree to pay, merely because they want their financial data and other login data to be safe.

Additionally, victims might be asked to provide remote access to their machines. Once granted, crooks might install malware or steal personal data. This is extremely dangerous as it might result in money loss or identity theft.

Therefore, never trust these fake technicians and restrain yourself from contacting them. If you got redirected to this message, close down your Google Chrome, Internet Explorer, Mozilla Firefox or Safari browser and proceed with Comcast Cable Warning Alert virus removal.

Comcast Cable Warning Alert scam

Adware is distributed within software bundles

Software bundling is extremely popular marketing campaign used by freeware developers. It is in their best interest to make you install additional components – they can monetize on that. Thus, they fail to adequately disclose the full lineup of the applications in their installation managers.

Freeware developers rely on users who rush installation and skip steps by clicking “Next” button without looking. What they do not realize is that they agree to install adware and PUPs on their machines without noticing.

Security experts[3] warn, that you should NEVER rush the installation process. Read through Privacy Policy and EULA carefully – it can provide you with useful information about the program. One of the most important steps is to opt for Advanced/Custom installation settings. Recommended/Quick mode hides additional components suggested together with legitimate software.

Once you pick Advanced settings, make sure to untick any check marks by add-ons, toolbars, search engines, system optimizers, media players, video converters and similar.

Uninstall adware which causes fake Comcast Cable Warning Alert pop-ups

Adware is relatively harmless software which is designed to advertise marketed content. However, it can also lead to phishing, fake software/update, malware-ridden, and other suspicious websites. Additionally, internet browsing sessions might become unbearable because of the excessive amount of ads, banners, deals, offers, etc. covering the background of legitimate websites.

If you want to remove Comcast Cable Warning Alert virus automatically – install robust anti-malware software, bring it up to date and perform a full system scan. This method is quick and can be completed even by those who never dealt with security software before.

Only computer-savvy individuals should perform manual Comcast Cable Warning Alert removal. If you are one of them, check out our step-by-step guide below this article. These illustrated instructions will help you with the process. However, make sure you follow each step carefully and in the correct order.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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