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  • Active
  • Severity: Medium
  • Browser Hijackers
  • Windows, Mac
  • Verified · Feb 2022

How to remove Srchnail.com browser hijacker

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Jake Doevan · Computer technology expert

Srchnail.com browser hijacker is the program that redirects to other sites to expose people to commercial content

Srchnail.com browser hijacker

Srchnail.com is the search hijacker that redirects online searches through another site. The browser hijacker triggers reroute via Yahoo search engine that is considered reliable, but the content additionally displayed in the search results is not. The program gets installed behind your back, so these issues with redirects and changed homepage, new tab, search engine settings come out of nowhere. 

The website is redirecting people to pages where spam content, fake warnings, and potentially harmful material can be found. Scamming pages and false claims about malware, programs out of date might cause issues with additional installs of PUPs and more serious threats.

The Srchnail.com browser hijacker itself is controlled by the potentially unwanted program that runs on the machine and causes additional changes in system folders and functions to keep users exposed to online material that is related to sponsors and third-party advertisers.[1]

Name Srchnail.com
Type Browser hijacker, search redirect
Category Potentially unwanted program[2]
Issues The site reroutes online traffic to particular commercial sites, alters the homepage, new tab, default search engine preferences
Damage These reroute and additional content can expose users to possibly dangerous material online or lead to PUP installations
Distribution Freeware installations, insecure sites, pirating platforms
Elimination Try to run an anti-malware tool, so these issues with intruders stop when the app is terminated
Repair Run FortectIntego for the virus damage repair

Issues created by the browser hijacker

Srchnail.com search hijacker mainly is affecting web browsers and applications related to online traffic, but the speed issues and poor performance problems stem from the PUP that controls such intruders and runs in the background. The program is triggering startup processes, so each time the computer is rebooted, the app is also launched.

Those issues with browsing online and advertisements coming from shady sites create the issue that encourages people to call the program a virus. However, this is the search redirect, not a malicious virus. The PUP cannot cause major issues or permanent damage, but experts[3] always recommend removing these intruders as soon as it is possible to avoid further issues.

Srchnail.com might come out of nowhere and silently, but there are some symptoms that indicate unwanted program infiltration:

  • search engine on the browser is set to Srchnail.com;
  • searches get redirected via Yahoo or bing;
  • additional browser extensions get installed without permission or your knowledge;
  • speed issues and poor performance occurs;
  • advertisements get included on the sites that should not have ads, banners, or links.

Srchnail.com Search hijack

Removal of the unwanted program and stopping shady behavior related to the PUP

If you ever notice any issues with the performance and internet speed and you have installed something from the internet, note that this might be the reason why. Users often skip through steps during installations and allow such intruders like the Srchnail.com browser hijacker on the machine without knowledge.

It is recommended to react as soon as you notice any issues with the machine. Scanning the system using SpyHunterCombo Cleaner, SpyHunterCombo Cleaner, or any other security tool can help find all potential threats and remove them from your device. It is not a bad habit to have. Anti-malware tools can help avoid these installations in the first place.

Since Srchnail.com hijacks browsers, you might want to double-check, so rely on this guide for Chrome. It is the more commonly affected application, but below, we also provide instructions for all the other browsing tools too.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Clearing the machine properly

Your browser redirects to shady sites because the shady program is installed on your computer. You might change those homepage, new tab, search engine preferences manually, but third-party content still comes to your screen because the main issue with the Srchnail.com browser hijacker is not taken care of. 

It might seem difficult since people mainly are not tech-savvy of the search hijacker managed to find the way on the machine. Full browser reset can be a quick option and thoroughly clean all the unwanted factors from the browser, but the PUP still might trigger activities on the machine and affect the performance and speed.

Get rid of the PUP properly

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

People are often puzzled about where the intruder came from, but in most cases, the infiltration happened with the user interaction one way or another. You might catch an infection like Srchnail.com search hijacker when installing other freeware. Pirating platforms and torrent sites are often include bundled PUPs.

You can find deceptive sites, misleading ads pushing these updates, improving tools and search engines with additional useful features. It is common for PUP developers to promote their creations as a great investment, and free offers mainly trick people into downloading these apps. It is possible to avoid the infiltration by relying on official sources and avoiding quick or recommended installation options. If you go for Advances installation, you can stop the distribution of threats like Srchnail.com browser hijacker.

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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