ads (virus) - Updated ads Removal Guide

What is ads? – an advertising service which causes unwanted ads on iPhone and other devices

Showing ads is a potentially dangerous service that is closely related to adware.[1] This service is used for advertising and is known for redirecting people to doubtful third-party domains against their will. Some ads may feature professional design and appealing content, but, once clicked, they redirect their victims to irrelevant sites promoting third-party software, software updates, useless products, and so on.

According to malware researchers from,[2] adware is capable of affecting all operating systems and can easily hijack all the most popular web browsers (Chrome, Firefox, Internet Explorer, Edge, Safari, etc.). As a result, you may start receiving intrusive ads. We use the term “virus” because many computer users tend to call this program like that. In reality, it is just a low-level computer threat that belongs to the adware category and is more annoying than dangerous.

In this article, we will try to explain how this potentially unwanted program behaves, what are its main goals, and how to remove from the system. Besides, we will clarify how did it manage to get inside your PC without being noticed. This advertising campaign recently interferes with macOS devices and spreads around regardless of the operating system. For example, F.txt.js is an issue that is commonly reported by Apple users. So you can find particular steps and tips for various devices below.

Type Adware
Distribution Bundling
Affected systems Windows, Mac OS, Android, iOS
Main issue Annoying ads displayed on the screen
Main dangers Being redirected to an infected website or being tricked into installing dangerous software
Elimination To get rid of this the virus, run a full system scan with your anti-malware.
System fix Use FortectIntego to remediate your computer from malware damage

First of all, this PUP is misleading in terms of distribution and behavior. Once it is installed on a target system, it adds a browser extension to every single web browser that it finds on it. Soon after that, ads will deluge each website that you are going to visit.

Apart from being annoying, those ads are potentially dangerous. Most of them generate pay-per-click revenue[3] to their developers. The others help third-parties to increase traffic to unpopular or newly developed websites. However, there's always a risk of clicking on malicious pop-up designed by hackers which may redirect to phishing websites or trick you into installing fake software updates that hide malware.

Bear in mind that, no matter what content adware presents, the purpose of this advertising platform is to redirect you to one of its sponsors’ sites. You can never know if they are worth your trust or not.

Most likely these ads will lead you to various third-party websites. If you are not sure whether the web page is safe or not, just stay away from suspicious download links, and do not provide your credit card information.

It is better to be safe than sorry, so we recommend you to remove and the related adware from your computer to stop these misleading ads from bothering you. The easiest way to initiate complete removal of the adware-type program is to use a reliable anti-spyware program or reset the affected web browser.

A detailed PUP removal guide for Windows 10 and other operating systems is provided at the end of this post. If you are bothered by system errors, what is normal after virus removal, fix virus damage with FortectIntego.

Illustrating - advertising platform that redirects people to third-party websites against their will

Adware programs spread by bundling

Inadequate amount of pop-up, banner, interstitial and other type of ads during the browsing sessions is a sign of adware infection. If your web browser keeps redirecting you to a specific domain or new tab window, it means an adware infection either.

Computer security experts claim that such programs are potentially unwanted ones (PUP) and that they usually spread along with other free programs. PUPs are often added to freeware and presented as “recommended downloads.” The best way to maintain your browsing session's experience as it is now, refuse to install each extension, add-on, or toolbar despite the fact of how vividly it may be introduced.

To avoid installing them, we suggest you always to opt for Custom or Advanced installation mode when you open a setup wizard. These modes allow seeing what extra applications are added to a free program. All you have to do to remove them is to remove the tick from checkboxes next to pre-checked installers.

Learn how to remove quickly

In fact, calling this program as virus is not a good idea, because it is not malicious and it does not act like a virus. Nevertheless, based on its behavior and infiltration technique, it's standard adware and potentially unwanted program.

However, adware removal is an important task to implement and the sooner, the better. That's because this ad-supported program may display irrelevant ads, cause redirects, and sometimes even track web browsing activities.

One of the ways to remove the virus is to run a scan with a professional anti-malware tool. The other method is regular one – to delete adware from Control Panel and then reset all affected web browsers:

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Fortect Happiness
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of ads. Follow these steps

Uninstall from Windows

To get rid of this annoying PUP from Windows, delete all suspicious programs that do not provide their developer or you can't remember installing. You can do that by following these steps:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

To eliminate adware from Mac OS X does not require specific IT knowledge. All you have to do is to follow these steps attentively:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

If Google Chrome issues redirects from time to time, remove PUPs from the system and reset the browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


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Ugnius Kiguolis
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