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Asrv-a.akamaihd.net redirect and ad removal guide (2019)

removal by Linas Kiguolis - -   Also known as asrv-a.akamaihd.net virus, ads by asrv-a.akamaihd.net | Type: Adware

Asrv-a.akamaihd.net is a domain that is often associated with adware infection

Asrv-a.akamaihd.net

Asrv-a.akamaihd.net is a redirect virus that users can spot while using Google Chrome, Safari, Mozilla Firefox, Internet Explorer, or any other browser. While random encounters are possible, most users struggle with persistent unwanted activities related to the site – this is due to adware[1] infection.

Adware is a type of potentially unwanted software that usually travels within applications bundles, and usually, users are not informed about such a distribution technique. For that reason, they often fail to spot potentially unwanted programs like Asrv-a.akamaihd.net that are hidden within shareware and freeware installers.

Once inside, Asrv-a.akamaihd.net virus alters certain settings of the installed web browsers to insert pop-ups, deals, offers, banners, flashing windows, in-text links, and other ads into all websites that users visit. Besides being annoying, adware infection might also lead to scam or phishing websites that might trick users into buying useless software, disclosing personal information, or even installing malware on their devices.

Name Asrv-a.akamaihd.net
Type Adware
Category Potentially unwanted program
Infiltration Software bundling, third-party sites, malicious ads
Risk factors Installation of other PUPs, money loss, malware infections
Termination The delete the unwanted app, check our step-by-step guide below or scan your computer with security software
Recovery To recover from adware infection and ensure the machine is running well, use ReimageIntego

Initially, Akamaihd is a legitimate service created for websites developers to monetize on its traffic. Nevertheless, cybercriminals abuse this function to insert ads into legitimate sites with the help of adware. Therefore, to remove Asrv-a.akamaihd.net ads and redirect, you will have to get rid of a potentially unwanted application installed on your device.

The adware can be embedded into a browser plugin, optimization software, driver updater, or any other tools that might seem useful at first glance. Nevertheless, as soon as such application is installed, users notice frequent redirects to Asrv-a.akamaihd.net or other unsafe sites that might host malicious links or ads.

The phishing sites that users get redirected to from Asrv-a.akamaihd.net are usually those that promote survey or technical support scams. The latter variant claims that users' machines are infected with, prompting them to download scareware[2] applications like Advanced Cleaner Pro, Mac TweakDriver Tonic, and many others.

Survey scams often promise users valuable gifts for free. The goal of the plot is to acquire users' credit card details and other sensitive data, while in other cases victims subscribe to unwanted services they do not need.

Regardless of which type of scam sites you encounter, they all rely on social engineering to work. Therefore, you should never believe these claims and simply close down the tab/browser. Instead, you should perform Asrv-a.akamaihd.net removal immediately.

Another reason to get rid of Asrv-a.akamaihd.net adware is information tracking. PUPs often harvest data like:

  • Search queries
  • Links clicked
  • Bookmarks added
  • Technical info
  • Cookies[3]
  • IP and ISP
  • Geolocation, etc.

Therefore, there is no reason to suffer from Asrv-a.akamaihd.net redirects and secret information tracking anymore. Delete adware with the help of security software or make use of our manual removal instructions below. Once you uninstall the PUP, scan your device with ReimageIntego for best results.

Asrv-a.akamaihd.net redirectAsrv-a.akamaihd.net is a redirect virus that induces various ads on all sites that users visit

Ways to prevent adware infections

Users are usually unaware of where the potentially unwanted programs come from, as they do not recall installing them intentionally. This is because the software bundling delivery method is used – it is a deceptive marketing campaign that allows freeware and shareware authors to insert optional components into the installers.

Therefore, once you download a new program from the internet and launch the installation wizard, you should pay more attention to the process. Be aware that free software authors often use tricks like grayed out buttons and their deceptive placement, pre-ticked boxes, etc. Thus, do not skip steps, check if the important documents like Terms of Service and Privacy Policy are present and, most importantly, pick Advanced/Custom settings when prompted, as optional components are hidden inside in most cases.

Terminate the intrusive behavior of Asrv-a.akamaihd.net virus

Asrv-a.akamaihd.net removal can be performed either with the help of security software or our instructions below. Both methods are viable, although the latter might be a bit too complicated for novice computer users. If you want to remove Asrv-a.akamaihd.net manually, scroll down to find our guide below, and follow each step carefully.

Nevertheless, the best way to terminate Asrv-a.akamaihd.net virus is to scan the device with security software that specializes in PUPs. After that, you should also reset each of the installed browsers on your device to ensure that the potentially unwanted program leaves no malicious components.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Asrv-a.akamaihd.net pop-up ads, follow these steps:

Get rid of Asrv-a.akamaihd.net pop-up from Windows systems

Delete Asrv-a.akamaihd.net virus from Windows OS by following these instructions:

To remove Asrv-a.akamaihd.net pop-up from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Asrv-a.akamaihd.net pop-up (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Asrv-a.akamaihd.net pop-up from Mac OS X system

Macs can also get infected with adware, so follow this guide if it is showing adware symptoms:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Asrv-a.akamaihd.net pop-up from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Asrv-a.akamaihd.net pop-up-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Asrv-a.akamaihd.net pop-up, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Asrv-a.akamaihd.net pop-up and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Asrv-a.akamaihd.net pop-up-related entries.Uninstall from Mac 2

Delete Asrv-a.akamaihd.net pop-up from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Asrv-a.akamaihd.net pop-up and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Asrv-a.akamaihd.net pop-up removal.Reset Internet Explorer

Erase Asrv-a.akamaihd.net pop-up ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Asrv-a.akamaihd.net pop-up-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Asrv-a.akamaihd.net pop-up from Mozilla Firefox (FF)

You should reset Mozilla Firefox after you remove Asrv-a.akamaihd.net adware from your machine:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Asrv-a.akamaihd.net pop-up and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Asrv-a.akamaihd.net pop-up did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Asrv-a.akamaihd.net pop-up removal.Reset Firefox 2

Remove Asrv-a.akamaihd.net pop-up from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Asrv-a.akamaihd.net pop-up by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Asrv-a.akamaihd.net pop-up-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Asrv-a.akamaihd.net pop-up removal.Reset Chrome 2

Get rid of Asrv-a.akamaihd.net pop-up from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Asrv-a.akamaihd.net pop-up and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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