Remove BlackRose ransomware / virus (Free Instructions) - Tutorial

BlackRose virus Removal Guide

What is BlackRose ransomware virus?

The gift of BlackRose – encrypted personal documents

Despite its title, BlackRose virus still operates as a file-encrypting virus. According to the technical specifications, it seems to be the malware based on HiddenTear open-source virus[1]. Unfortunately, the availability of its malware enables wannabe hackers to craft their own virus and join the game[2]. As a result, you might notice a series of similar ransomware-based on the mentioned virus released recently. Despite its plain outlook, it still uses AES encryption algorithm which leaves no chances to guess a decrypting code. Nonetheless, it does not mean that you should comply with the demands and pay the requested 1 Bitcoin which currently equals to 1217.74 USD. Instead, remove BlackRose right away.

The crook, who prefers exploiting the already configurated key, often happens to be a wannabe hacker with poor programming skills[3]. Black Rose ransomware enforces such assumptions. The owner of such rip-off ransomware tends to choose features which might give out his or her identity. Speaking of this malware, it appends a file extension out of four options to the affected data: .ranranranran, .okokokokok, .loveyouisrael, or .whatthefuck. These extensions might be randomly chosen. On the other hand, they might also indirectly suggest the identity of the hacker. The first extension leads to a gamer who supposedly resides in China. The third option may suggest that the hacker is Palestinian. On the other hand, the crooks enjoy crafting wrong assumptions. Such speculations are the least thing that affected users may be interested in. BlackRose removal and Black Rose Decryptor. are the two things which attract their attention. In the READ_IT_FOR_GET_YOUR_FILE.txt file, the crook mentions a specific “File Decryptor” for data deciphering. In fact, he or she plainly indicates Bitcoin address and the email – black-rose@outlook.co.th – for inquiries. Note that even of the software decodes the data, there are no guarantees whether the software does not serve to be a mediator for future BlackRose hijack or other ransomware infiltration.

The image of Black Rose virusThe BlackRose ransomware features spark little interest as they are standard and do not stand out in any peculiar way.

The transmission peculiarities of the malware

The racketeers may foist the malware as a fake installation or update file of PDF Viewer[4]. The highest possibility to encounter this malware is either via spam message. If you are used to signing up in every shady website just to get access to a temporal movie watching service, do not get surprised if your Inbox folder gets crammed with spam messages. You might also receive counterfeited messages offering to launch “how to install.pdf.exe“ and “how to install.exe” executable files to launch the supposed PDF installer. In addition, the malware might be promoted in the cover of a download accelerator or another unnecessary program. In addition, BlackRose travels as a trojan (Gen:Variant.Ransom.HiddenTear.3, Trojan.Ransom.HiddenTear.3, and Ransom.Ryzerlo.S) as well. Likewise, it is crucial to enforce the protection of the PC. Combining ReimageIntego or Malwarebytes with an anti-virus tool will decrease the chances of encountering this malware[5].

How did I get into this malware?

If you ever meddle with crypto-malware, time might become a crucial matter in order to reduce the possible range of damage. Once you notice one of the mentioned tasks running in the tAsk Manager, reboot the device. It might interfere with the malware data encryption process. If BlackRose virus succeeded in encrypting your personal files, start the elimination process. In rare cases, such infections meddle with system registry files which result in partial system paralysis. If you cannot finish BlackRose removal because of these reasons, use the below-displayed guide. After you banish the infection completely, some of the recommended data recovery methods might be useful.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of BlackRose virus. Follow these steps

Manual removal using Safe Mode

Restart the computer in Safe Mode with Networking to continue Black Role ransomware removal.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove BlackRose using System Restore

Alternatively, System Restore performs the same function as the former method.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of BlackRose. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that BlackRose removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove BlackRose from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by BlackRose, you can use several methods to restore them:

Decrypt your files with Data Recovery Pro

This program might be one of the few alternatives to recover the files. In case, it fails to perform its mission, opt for Shadow Explorer.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by BlackRose ransomware;
  • Restore them.

The benefits of ShadowExplorer

The main advantage of this malware lies in the ability to restore files by using shadow volume copies. It does not seem that the malware is able to delete these copies beforehand. 

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

BlackRose Decryptor

Do not get tempted to install the software promoted by the hackers. You may only make matters worse. However, since it is based on Hidden Tear. The latter has been decrypted a while ago, so the latter decrypter might be effective.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from BlackRose and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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