BugSplat is a third-party crash report tool that helps software developers to understand the nature of application stops
BugSplat virus is a term used to describe an intrusive pop-up message that users encounter at any time during the computer operation. It asks users to provide an email address and a name, which is personal information. Due to the unexpected appearence, and the nature of the message, users often do not understand what is causing it, and think that BugSplat is the problem.
However, BugSplat is not a virus at all, and it is used by software developers to understand crashes better and help them fix it. Once the software crash occurs, the sent report can help to analyze the cause and help to prevent it from happening in the future.
| Name | BugSplat |
| Type | Crash reporting tool |
| Operating systems | Windows, macOS/Mac OS X, Linux |
| Related process | RsSdprt.exe |
| Infiltration | Comes withing software bundles |
| Symptoms | Pop-ups appear and ask for the personal information to be submitted |
| Termination | You an eliminate BugSplat manually, or use security software to make sure no potentially unwanted programs are installed |
| Optimization | To fix crashes and other issues with Windows OS, use FortectIntego |
BugSplat is used by many reputable names, such as League of Legends developer Riot Games,[1] although other apps can be using it as well. Thus, the installation comes within the package, creating confusion among users. However, if it causes any concerns to you or the app is being intrusive, you can perform BugSplat removal easily.
Nevertheless, users also reported that the pop-ups from BugSplat appear even if the application that should be associated with it is not installed. Furthermore, some users claimed that they found the app installed together with a potentially unwanted program[2] such as DriverUpdate.
Therefore, while BugSplat virus term is not entirely correct, those who find it installed with potentially unwanted programs that might even harm their PCs, have a right to be unsatisfied. All in all, we do not recommend entering any personal information into the fields and simply closing down the pop-up message. Alternatively, if you know the nature of the application, you can keep it on your device, as it does not perform any malicious activities
We will not discuss the technical functionality of the app, as it is not our area of study. However, many users have concerns and want to remove BugSplat from their devices. You can accomplish that easily by going to the installed program section via the Control Panel and terminate the app.
Don't forget that it might have been installed together with a potentially unwanted program, so it is worth checking for those as well. You can use security software for that, or make use of our manual guide below. Finally, we would recommend using FortectIntego instead – this tool can fix software crashes and other Windows-system related issues automatically.
Ways to avoid potentially unwanted programs
Potentially unwanted programs, while not considered a major security threat, can induce many unpleasant experiences for users. Be it excessive pop-ups, deals, banners and other advertisement content initiated by adware[3] or fake scans by hoax programs that seek to show bogus scan results in order to make users buy the program's full versions – these symptoms are simply annoying to deal with. Besides, some PUPs might compromise online safety by redirecting to suspicious domains.
Therefore, rather avoid potentially unwanted programs in the first place. To do that, make sure you are extremely careful when installing freeware and shareware from third-party sites, as developers often employ tricks to make users not notice PUPs included inside the installation wizard:
- misleading button placements;
- pre-ticked boxes;
- the Recommended settings trick.
The latter convinces users that Recommended/Quick settings are better to use, while in reality, they are simply trying to hide the unwanted app under Advanced/Custom method. Thus, always opt for Advanced option and remove all the bloatware like driver updaters, media players, file converters, registry cleaners, etc.
Remove BugSplat from your machine and check for PUPs
As we already mentioned, BugSplat virus is not a correct term to use generally but, considering the mysterious appearance of the app on the system, and users might be concerned and call it that way. Regardless of how you want to name it, if you want to perform full BugSplat removal, you should enter Control Panel and uninstall the application. If you need full instructions, please check them below.
Once you remove BugSplat and all the unwanted applications with it, it would be a good practice to reset each of the installed browsers. Be aware that it is not necessary if the app did not come with a PUP.
Additionally, if you are experiencing any strange behavior on your computer, you should always perform a full system scan using security software.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.
Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.
Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).
Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.
- Finally, empty the Trash to permanently remove the leftovers.
Reset Internet Explorer
Remove dangerous add-ons:
- Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
- Pick Manage Add-ons.
- You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.
Change your homepage if it was altered:
- Open IE and click on the Gear icon.
- Select Internet Options.
- In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
- Click Apply and then select OK.
Delete temporary files:
- Press on the Gear icon and select Internet Options.
- Under Browsing history, click Delete...
- Select relevant fields and press Delete.
Reset Internet Explorer:
- Click on Gear icon > Internet options and select Advanced tab.
- Select Reset.
- In the new window, check Delete personal settings and select Reset.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.
Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.
Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.
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