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CryptConsole ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
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How dangerous is CryptConsole virus?

CryptConsole ransomware virus is just another ransomware-wannabe which does not pose serious danger to its victims. It can be easily decrypted with the tool provided in our “Data Recovery” section. At first, it seemed to be one of versions of Globe ransomware virus as it uses a ransom note that looks identical to the one which is used by Globe[1] uses. However, it soon became apparent that CryptConsole ransomware does not encrypt[2] files at all, and simply seeks to scare users and trick them into paying the ransom even before checking data condition. The ransomware asks the victim to send 0.2 or more Bitcoins to a provided Bitcoin address, make a screenshot of the transaction document and send it to criminals via email. Currently, known email addresses that are associated with this virus are someone_ne@india.com, decipher_ne@outlook.com and unCrypte@outlook.com. The virus doesn’t corrupt your files like real ransomware viruses like Cerber[3] or Spora[4] do. It simply changes their filenames to scare the user and make him think that files were actually modified. In reality, this fake ransomware simply renames them into unCrypte/decipher_ne@outlook.com_[name of the original file]. If you have been attacked by this foolish virus, better remove CryptConsole malware ASAP with anti-malware tools like Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. There is already a decrypter for this virus available, and you can find its download link below the post.

What is interesting about this virus is that it suggests the victim to try the imaginary “decryption service.” It asks to send a file no bigger than 10MB to one of the aforementioned emails and include the personal ID, which is written in the HOW TO DECRYPT YOUR FILES ransom note. However, other viruses typically suggest this proof that decryptor exists for free, and CryptConsole ransomware doesn’t. It says that if the victim wants to restore one file and find out that the decrypter actually works, the initial ransom price increases by 0.1 BTC. No matter what, you shouldn’t care about the price of the ransom because you can recover your files for free. Before you use the decrypter created by a malware researcher M. Gillespie, you should complete the CryptConsole removal procedure using proper anti-malware tools.

How can I get infected with ransomware and what should I do to prevent these attacks?

Criminals distribute ransomware viruses by making the malicious file look like it is a safe one. So they create a document named, for example, Invoice[5] or a Scan. Typically, they use Word files, and insert a script into them, which has to be opened with Macro function. Such document typically displays a corrupted text and asks to enable Macro function. If the victim agrees to do so, the malicious script downloads malware from the Internet and immediately infects the entire system with it, meaning that all data gets corrupted. Other ransomware viruses can infect systems by using vulnerabilities in the system, so it is advisable to keep all programs up-to-date and protect the system with a decent anti-malware software.

How can I remove CryptConsole ransomware from the system?

The best way to remove CryptConsole virus is to perform a system scan with anti-malware software. Such scan checks the system and finds all malicious files associated with the malware. You might also detect some potentially unwanted programs on the system. It goes without saying that to removing spyware/malware automatically takes less time and detects more infectious files than the manual method. Besides, ransomware is a very complex program, and it is very hard to remove it. Therefore, before you run the system scan, read these CryptConsole removal instructions first.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryptConsole ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual CryptConsole virus Removal Guide:

Remove CryptConsole using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To start the removal process, reboot your PC using explanations provided below. This will help to deactivate the virus. In some cases, this step is not necessary, however, it is always better to remove malware when the computer is in a Safe Mode.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptConsole

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptConsole removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptConsole using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptConsole. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryptConsole removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryptConsole from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by CryptConsole, you can use several methods to restore them:

Restore files entirely with CryptConsole decryption tool

As we have already mentioned, there is a CryptConsole Decrypter available, and you can use it absolutely for free. Download the tool from here and start restoring your files. Warning: The Google Safe Browsing mode considers this download page as not secure. Use this tool at your own risk! Although we are sure that the tool is safe, better scan the system with anti-malware tools just to be sure. You can remove the decrypter right after restoring your files.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptConsole and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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References


  • sohappy

    YAY!!! I RESTORED MY FILES!
    THANK YOUUUUU!

  • Simba78

    Yes, I restored my files, too! Cant thank you guys enough! And whoever created the decryption tool!

  • gowaz

    Cant wait to test the decryptor, but need to remove the virus first. Gonna go and read some reviews about these programs.

  • Wudy

    Reimage uninstalled the virus, and then i used the free decryptor. Files are like new, I can open and use them again. Words cant express how thankful I am, guys… Wish u all the best