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CryptoApp virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - -   Also known as CryptoApp ransomware | Type: Ransomware
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WHAT IS CRYPTOAPP?

CryptoApp (also known as All your data are encrypted! virus) is a serious threat and if you are reading this, you have probably had the sad experience of dealing with its devastating effect. It is spread through infected email letters which are disguised as mesasges from Western Union. When CryptoApp virus is installed on your computer, it locks (or encrypts) the majority of files located on your computer (for example, *.doc, *.docx, *.xls, *.ppt, *.psd, *.pdf, *.eps, *.ai, *.cdr, *.jpg, *.orf, *.odt and so much more). It also adds an extension .encrypted at the end of the file name. In order to recover these files, you will be asked to pay the ransom of 2 Bitcoin (which is currently equal to approximately $468), if you want to receive the decryption key. You may fall victim for this ransomware, if you use Windows XP, Windows Vista, Windows 7, and Windows 8 OS.

Once CrypoApp virus enters your computer, you will see a message that your files have been encrypted. The message will read as follows:

All your data are encrypted !
(Documents, Photo, Video, Music, etc)
If you want to restore your data, you’ll need to pay 2 Bitcon (2 BTC).

Please stop your antivirus because when he automatically update will start, will delete the decrypter software and you’re files will remain encrypted forever.

There is one important thing you need to know. While removing ransomware as a program is not that difficult, you will not recover your files unless you pay the ransom. Since the decryption key is kept in CryptoApp servers, you will not be able to decrypt your files in any other way. If you are lucky and wise enough and you have backed up your system, the best thing you can do is to restore it and be very careful about the emails you open. What is more, keep a reliable anti-spyware utility running at all times. We would suggest you using something like Reimage.

HOW CAN CRYPTOAPP HIJACK MY COMPUTER?

As we have already mentioned, CryptoApp ransomware is distributed through emails as well as fake downloads and torrents. Its way of distribution is almost identical to the way other ransomware-type programs are spread, like, for example, CTB-Locker, RaaS, CryptoWall, BitCryptor. Therefore, you may never be too cautious when the security of your data is in question. Always backup your files and never entertain the idea of sending money to the cyber criminals. First of all, you will get them what they want and reinforce their dirty business. Second of all, you should not trust entities that have encrypted your files in the first place. There is no way of knowing whether they will get your files back upon receiving the ransom. You should also be very responsible when browsing online as reckless behaviour may result in serious infections like this one. What is more, keep your computer protected with some reliable anti-spyware at all times.

HOW TO REMOVE CRYPTOAPP VIRUS?

You can remove CryptoApp ransomware following the steps in the guide below. However, this will be an important lesson for you to always backup your files. Have more than one backup and refresh it constantly. You may also have a look at the article “Trying to avoid ransomware or make it useless? Here are some tips.” so you would not have to go through all of this all over again in the future.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryptoApp virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual CryptoApp virus Removal Guide:

Remove CryptoApp using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptoApp

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptoApp removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptoApp using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptoApp. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryptoApp removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptoApp and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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