Downloadmyinboxhelper is an annoying adware application that changes web browser settings without permission and displays intrusive ads
Downloadmyinboxhelper is an application that users can download and install without wanting to do so while establishing freeware or shareware. Because software authors tend to hide the full list of the programs within the software packages, there is a high chance that users will miss the potentially unwanted program.[1]
Downloadmyinboxhelper is an adware program, meaning that it is sponsored by advertisement revenue. However, the app tends to hide from users to prevent its termination, changes the settings of the browser, and displays pop-ups, deals, banners, coupons, offers and other commercial content on all sites that they visit.
As soon as Downloadmyinboxhelper virus establishes itself, it will also change the web browser settings and set the homepage and new tab of Google Chrome, Internet Explorer, Mozilla Firefox or another browser to search.downloadmyinboxhelper.com without permission. For that reason, the PUP is also a browser hijacker.
| Name | Downloadmyinboxhelper |
| Official site | Downloadmyinboxhelper.com [terminated] |
| Type | Adware, browser hijacker |
| Category | Potentially unwanted program |
| Homepage set to | search.downloadmyinboxhelper.com |
| Te main app | My Inbox Helper |
| Developer | Eightpoint Technologies Ltd SEZC |
| Infiltration | Bundled software, third-party sites |
| Potential risks | Installation of other unwanted software, sensitive data disclosure to unknown parities, malware infection |
| Features | Sets new customized search engine, displays intrusive ads, hides from users in order to prevent uninstallation |
| Elimination | Download and install SpyHunterCombo Cleaner or make use of our manual removal guide below |
Initially, most of browser-hijacking and ads-showing apps are relatively harmless and can be easily removed. Unfortunately, some might start playing dirty and behave more like malware. For example, it was reported that Downloadmyinboxhelper does not appear in the installed program list to prevent its termination.
Another reason to remove Downloadmyinboxhelper.com is because of its unusual behavior – this potentially unwanted program has features of both, adware and a browser hijacker. Users reported that they often see ads at the bottom-right of the screen that is marked with “Google Chrome.downloadmyinboxhelper.com.” This is typical to adware applications, as they tend to open various windows and show deals and offers on sometimes not so safe sites.
Without a doubt, experts recommend staying away from pop-ups that link to unknown domains, as some of them might be particularly insecure. For example, users might land on vulnerable or hacked sites, and drive-by downloads[2] would be able to infect their PCs with malware in an instant, without user interaction. Additionally, Downloadmyinboxhelper might also direct to phishing, tech support scam, and spoofed sites.
Finally, users who are infected with adware are almost always tracked by third-parties. Downloadmyinboxhelper is no exception, and tracks the following information:[3]
- Technical details of the hardware
- Installed applications
- IP address
- The domain name of the ISP
- Geolocation
- Search terms
- Links clicked, etc.
The data is tracked with the help of cookies, web beacons, and other tracking technologies to serve targeted ads. This way, the developers of Downloadmyinboxhelper.com can generate more traffic to sites that are more attractive to users based on their browsing history and other information.
All in all, you should get rid of Downloadmyinboxhelper hijack as soon as possible by using anti-virus software or by checking our manual removal instructions below. If you need to fix the virus damage caused by the virus, we suggest FortectIntego.
PUPs are often hidden inside bundled software packages
While most of the users by now know that downloading software cracks and pirated versions of programs is a risky activity, there is still so much confusion on what type of online behavior is safe. Without a doubt, many less tech-savvy people would not know anything about hacked sites, software vulnerabilities, and other sophisticated methods of malware distribution.
However, potentially unwanted programs are usually installed by users themselves, regardless of whether they did it intentionally or not. In most of the cases, however, PUPs slip into the computer during the installation of free software from the internet that is hosted on third-party sites. Users often rush the installation process, skip steps, and never check the instructions properly.
Therefore, if you are dealing with a software bundle, you should be extremely careful. Always read through the installation instructions carefully, decline all the offers, remove all ticks from pre-ticked boxes and always opt for Advanced or Custom settings, as, unlike Recommended/Quick ones, they will allow you to see all the optional installs.
Downloadmyinboxhelper.com removal guide
If you are constantly seeing ads on your screen while browsing the internet, you should remove Downloadmyinboxhelper virus from your computer to eliminate unwanted behavior. To do that, you can either employ security software or delete the unwanted application manually. Be aware that you might have more than one PUP installed, so the intrusive ad content might not disappear unless you delete them all.
Downloadmyinboxhelper.com removal can be performed automatically with the help of security software. Not only will it be much quicker than doing it manually, but it will also ensure that no other potentially malicious programs are present on the computer. If you prefer the manual method, however, check the instructions below.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.
Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.
Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).
Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.
- Finally, empty the Trash to permanently remove the leftovers.
Reset Internet Explorer
Remove dangerous add-ons:
- Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
- Pick Manage Add-ons.
- You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.
Change your homepage if it was altered:
- Open IE and click on the Gear icon.
- Select Internet Options.
- In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
- Click Apply and then select OK.
Delete temporary files:
- Press on the Gear icon and select Internet Options.
- Under Browsing history, click Delete...
- Select relevant fields and press Delete.
Reset Internet Explorer:
- Click on Gear icon > Internet options and select Advanced tab.
- Select Reset.
- In the new window, check Delete personal settings and select Reset.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.
Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.
Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.
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