Driver Support (Tech Support Scam) - 2021 update

Driver Support Removal Guide

What is Driver Support?

Driver Support – a system optimization tool that is advertised as a premium technical support service

Driver Support softwareThe bogus system tool won't fix any system errors until you purchase its paid version.

Driver Support is a legitimate application described as the only program on the market that finds the matching driver to the make and model of the consumer's PC hardware to reach the best PC optimization and prevention of crashes, BSoDs, and other Windows OS issues.

Even though this application can detect missing drivers, the only solution is to pay $9.99 per month to download them. Likewise, security experts categorize the application as a potentially unwanted program (PUP) because it most commonly spreads as an optional component in software bundles that can be downloaded from third-party websites.

To make matters worse, several reputable security engines detect this app and suggest removing it immediately. This is not surprising, as users complained about being tricked into paying for the app's license and not being able to uninstall the program easily.

Name Driver Support
Category System tools
Related files driversupport.exe
Similar tools Advanced Mac Cleaner, Winthruster, KMSPico
Main issues Reports about exaggerated PC issues; displays fake errors and other computer-related problems
Main dangers The money loss. The paid program's version is presented as the only way to fix the system
Other problems Continuous interruption by the program's ads and notifications, sudden redirects to sponsored websites
Removal You can safely remove this PUP by scanning your device with a reliable anti-malware tool
system health To properly fix Windows issues and delete all tracking cookies, you should use the time-proven ReimageIntego PC repair tool

Even though you can install the article's culprit by downloading it from the official website, people report that it also appears on the systems out of nowhere. According to the IT experts, developers of this PUP use a popular distribution tactic called bundling, which helps the application enter the computer unnoticed.

So, no matter that it is presented as an innovative tool, which can be used for detecting missing, out-of-date, and corrupted drivers[1], users are annoyed by the fact that they are not asked for permission to install the software and started calling it Driver Support virus in online forums.

Driver Support reviewThe system tool might detect missing, outdated, or compromised drivers.

While we do NOT claim that it is a malicious application, we want to warn you that it can lead you to some inconveniences. If you think that you are ready for its removal, you should follow a step-by-step guide or go to the program's official website and use the provided tips.

Furthermore, it seems that the most annoying issue that DriverSupport users typically discuss is its scan result notifications. According to them, these pop-up messages appear quite often and inform about an excessive amount of detected driver and optimization issues.

Driver Support virusThe application might deliver exaggerated scan results to lure you into purchasing the full version of the software.

Even though there is a substantial risk that there might be some errors present on your computer, security researchers believe that these scan notifications can be pretty deceptive. In other terms, the developers might exaggerate the scan results to encourage users to purchase the program's registration key.

However, if you really think you need to improve your computer's performance, we suggest researching and choosing a more reliable system optimization software. In case you have already installed this tool and want to remove Driver Support, you can use the free elimination guidelines below this article.

You should try to find and then uninstall every component of this application to eliminate this program completely. A quick way to get rid of it is to use dependable security tools, such as Malwarebytes or SpyHunter 5Combo Cleaner. Merely download either of them and run a full system scan to clean your computer. Once that's done and your PC runs sluggishly, you should consider using a time-tested system diagnostics tool like the ReimageIntego.

Driver Support PUPThis questionable software is detected as a potentially unwanted program by Malwarebytes.

Reasons why PUPs appear on the system without your notice

As we have already mentioned, usually, people install this potentially unwanted program from its official website. However, if it has appeared on your computer without your consent, it might have sneaked into the system as an optional component of freeware[2]. This distribution technique can help infiltrate your PC with various PUPs without your notice.

In order to avoid potentially unwanted programs, you should choose only the Custom or Advanced installation method when downloading free programs from the web. In addition, experts[3] warn that you should uncheck checkmarks that claim that you agree to install “free additions” on your PC system.

As soon as it enters the system, this program scans the system and then shows a detailed Driver Support review. You will receive information about outdated drivers and similar issues. However, we must warn you that these alerts may appear every time when you decide to launch your computer. Before you pay for this licensed version of the app, we think that you should check the system with an alternative application.

Driver Support screenshotThe legitimate application might detect some computer issues. Although, you will be asked to pay $9.99 per month to fix them.

Easy ways to get rid of the so-called virus

Note that the only reason why you might encounter the Driver Support virus term online is that this application can sneak into your system without your consent. Experts note that this system optimization tool is not malicious itself and more likely falls into the category of potentially unwanted programs that should be eliminated from the system.

Suppose you have decided that you want to switch to more reliable software and remove Driver Support from your computer. In that case, you have two easy options — manual or automatic elimination of the PUP. Regular computer users are advised to download and install an antivirus to help them uninstall this program automatically.

More advanced computer users can perform manual removal. Although, if you feel that you might need some help with the procedure, feel free to check the step-by-step instructions, which are appended at the end of this article. They are entirely free of charge.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Driver Support. Follow these steps

Uninstall from Windows

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Driver Support registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting system tools

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References
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