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Driver Support. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: System tools
12

Driver Support might not be as useful as you expected

Driver Support software

Driver Support advertises itself as a legitimate program which can be used for identifying various PC issues, such as driver errors and similar. After detecting them, this app asks to pay a specific amount of money for fixing them. Of course, it asks to pay for the licensed version of this program if you think that you need to fix these issues. However, cyber security experts say that this program might not be worth your time and its “scan results” can be quite deceptive.

There is no guarantee that elimination of detected “problems” will help you improve your PC's functionality. Besides, there are lots of people who claim that this program appeared on their computers out of nowhere and that they failed to remove it with the help of a typical removal method.

So, no matter that it is presented as an innovative tool, which can be used for detecting missing, out-of-date, and corrupted drivers[1], you should think twice before installing DriverSupport on the system.

While we do NOT claim that it is a malicious application, we want to warn you that it can lead you to some inconveniences. If you think that you are ready for Driver Support removal, you should follow a step-by-step guide or go to program's official website and use tips that are provided there.

It seems that the most annoying issue that is typically discussed by Driver Support users is its ads. According to them, these pop-up notifications can be seen on your computer even without downloading this app on the system because this program has been actively spread using bundling. This term means that it may show up on your computer after installing freeware, shareware and similar software.

If you really think that you need to improve your computer's performance, you can choose Driver Support or look for more known application. In addition, if you have already noticed DriverSupport ads on your computer without downloading it, you should remove it.

You should try to find and then uninstall every component of this application to get rid of this program completely. Otherwise, you may start noticing ads by Driver Support again. A quick way to remove Driver Support is to use Reimage software.

The “I can't remember installing Driver Support” problem

LesVirus.fr suggests[2] that Driver Support can be installed from various download sites as a very useful application, which can be used for improving PC's functionality. However, we must also warn you that this program can be installed on the system after downloading freeware or shareware.[3] In order to avoid that, you should choose only Custom or Advanced installation method when downloading free programs from the web.

In addition, you should uncheck check marks that claim that you agree to install DriverSupport or similar 'free additions' on your PC system. As soon as it enters the system, this program scans the system and then shows detailed review. You will receive information about outdated drivers and similar issues.

However, we must warn you that these alerts may appear every time when you decide to launch your computer. Before you pay for this licensed version of Driver Support, we think that you should check the system with alternative application.

Remove Driver Support from your computer without a wait

If you are unhappy because DriverSupport virus bothers you, remember that you can uninstall it any time you want. Besides, since it is not a malicious program, you can remove Driver Support quite easily. For that, we highly recommend using instructions provided below the article.

After uninstalling this program, you should also scan your computer with updated anti-spyware and make sure that your computer is free of suspicious applications. To complete Driver Support removal, we recommend using Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus.

You can remove Driver Support automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Driver Support you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Driver Support. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Driver Support Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Windows systems

Open Control Panel and navigate to Programs and Features. Here, find and uninstall Driver Support using the given directions.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Driver Support and related programs
    Here, look for Driver Support or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Driver Support or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Driver Support and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Driver Support removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Driver Support should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Driver Support and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Driver Support removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Driver Support and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Driver Support removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Driver Support from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Driver Support or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Driver Support removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Driver Support registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  • David

    Well it doesnt show up under the add/remove program list but it still comes out all the time. I also have and run SpyHunter and it doesnt help. SpyHunter says all is well and next time I reboot Driver Support Ad is back.Any other suggestions.

    • Bob

      Did you ever get rid of it? Ive got the same problem.

  • tracy willits

    please remove your program now

  • Kellie

    What if there is nothing to uninstall? I have checked in the software and it isnt there yet I get constant popups that are from Driver Support. This is freaking annoying!!! I have run 2 different malware programs and nothing is helping!!

  • Adam

    it makes me so angry that losers and evil people make software and viruses like this. And they cant put their skills and abilities put to use for something good. These are sick people and they deserve the worst…

  • MedMarine64

    Your advice is great. It just does NOT work as No Program shows to uninstall.