Fgnh virus Removal Guide
What is Fgnh ransomware?
Fgnh ransomware comes via malicious file attachments or during the cracking of games or software
Threat actors cave various methods for the persistence insurance
Fgnh file virus is a threat that can easily spread around behind your back. It will not deliver pop-ups or ask for permissions to infiltrate the machine. The distribution involves misleading content, deceptive email messages with subjects including common company names or themes.
However, the threat comes from the family that is known using Adobe software cracks, NBA, FIBA game cheats, and other pirating platforms and files distributed on torrent services. The payload can be launched quickly after the program installations and the infection is only showing symptoms when the data gets affected.
Cryptocurrency extortion-based threats start with the encryption process that creates a purpose for ransom payment demands and marks data with the unique appendix .fgnh, so you see which data got encoded. Fgnh virus then delivers the ransom demands via a text file that gets placed on the desktop and in various other folders containing the locked files.
Files like images, documents, video, audio files become unopenable and marked using the extension that comes at the end after the original file name, filetype indicator. It does not affect system files to keep the machine running, but additional processes can affect the performance. The message delivered via _readme.txt is there to scare you, so do not fall for the trick and ignore criminals.
More about the ransomware
Fgnh ransomware is coming from the known virus family and comes after the latest releases in the family like Gcyi, Ooii, Jjtt. These threats are no longer decryptable since the threat actors managed to evolve their malware and change the code, functions to make the threat more persistent and dangerous. Since August 2019 these programs are coming out at least once a week and criminals do not stop releasing this infection.
|Distribution||Files get distributed with the help of pirating platforms and spam emails|
|Contact firstname.lastname@example.org, email@example.com|
|Ransom amount||$490/ $980|
|Removal||Anti-malware tools like SpyHunter 5Combo Cleaner or Malwarebytes can find and stop the ransomware based on detection rates|
|Repair tips||Run ReimageIntego for the proper virus damage removal and repair of the system processes|
The Fgnh ransomware is one of the most dangerous and damaging programs out there. It will lock down your computer, asking for payment in return for decryption tools that don’t seem available anywhere online or offline. However, it is not possible to get the tool for file recovery even if you have paid already!
The encryption algorithm they use changes original code which makes data unopenable on victims' machines making them completely useless. Fgnh file virus attacks and locks commonly used files, tricks people into paying the ransom. The scary message delivered via _readme.txt scares people into transferring payments.
This strong encryption algorithm allows this threat to change any file and stop the proper performance of the machine using additional processes. Files that are commonly accessed by the user, like spreadsheets and documents may be encrypted with a strong encryption algorithm and this is the first noticed symptom.
The ransom note _readme.txt provides the text:
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.
The creators behind these programs intend on extorting money from unsuspecting victims through threats like this. Scary messages and false claims, discount offers are here to trick people. Do not fall for any of these tricks and make sure to ignore any messages from the threat actors.
Recovery steps for the encoded files
It's unfortunate that the victim can't get their files back without paying the ransom or obtaining a decryption tool. There may be official tools developed for this type of malware that will decrypt it, but as far we know there isn’t a way currently in existence to recover from Fgnh ransomware The family of the threats is advanced and new trends keep emerging with improved versions every day.
Threats can be damaging and not removable if the anti-malware tools are not used properly
These new additions to the list of Djvu ransomware variants are not only more disturbing but also undecryptable. Developers were able to secure distribution by changing techniques used in virus code minimally which makes it difficult for users or security software providers who want help with victims'. Encountering these threats like Fgnh ransomware can create panic, but there are some options.
If your computer got infected with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.
Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.
- Download the app from the official Emsisoft website.
- After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
- If User Account Control (UAC) message shows up, press Yes.
- Agree to License Terms by pressing Yes.
- After Disclaimer shows up, press OK.
- The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
- Press Decrypt.
From here, there are three available outcomes:
- “Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
- “Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
- “This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.
Eliminate the infection properly
Threat is not easily removable. This is terrible news for those who have been infected with the Fgnh virus. Though it has been around for some time now, and there are many ways to remove them from your computer it is not the same as file recovery. The best course if you want guaranteed recovery would be not pay these criminals as they will just use payment transfer services after infecting users' computers and disappear.
The criminals are always looking for new ways to take advantage of people. They offer a half-off discount during their first 72 hours in order to trick you into paying them, but don't fall victim! Fgnh ransomware can cause major damage on your files and machine functions so it's crucial that this virus gets removed before anything else happens.
Run the program like SpyHunter 5Combo Cleaner or Malwarebytes and remove all detected threats. Experts always recommend relying on the security programs and anti-malware tools that can find and eliminate these infections properly. Definitely never pay these guys anything extra or give up personal information like bank account numbers when dealing with malware issues alone.
The only way to guarantee Fgnh virus decryption is by purchasing a key from a third party. These keys are expensive and there's no telling whether or not they will work on your computer, so it would be best just to save yourself time troubleshooting this issue altogether.
Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstall is required.
Therefore, we highly recommend using a one-of-a-kind, patented technology of ReimageIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.
- Download the application by clicking on the link above
- Click on the ReimageRepair.exe
- If User Account Control (UAC) shows up, select Yes
- Press Install and wait till the program finishes the installation process
- The analysis of your machine will begin immediately
- Once complete, check the results – they will be listed in the Summary
- You can now click on each of the issues and fix them manually
- If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.
With the latest versions of this file virus, criminals use online ids which are precisely crafted for each different device affected by it. Offline IDs allow researchers to help many victims with one decryption key obtained through paying or from their infrastructure. This method is no longer in use, so remove Fgnh ransomware as soon as possible instead.
The article goes on to explain that while there are many different methods for removing the file virus, it's important not to pay any ransom. Never restore encrypted data while the threat of this ransomware is still active. It may install other malicious software on your machine, which could lead to even more serious problems like lost files and information.
File encryption and Fgnh ransomware infection are two separate processes, but crypto extortion happens when there's a virus running in your operating system. The same goes for file recovery. Threat actors have the option of blackmailing you because they can make changes within their own program. You need to terminate this mess before it gets worse.
Getting rid of Fgnh virus. Follow these steps
Important steps to take before you begin malware removal
File encryption and ransomware infection are two independent processes (although the latter would not be possible without the former). However, it is important to understand that malware performs various changes within a Windows operating system, fundamentally changing the way it works.
IMPORTANT for those without backups! →
If you attempt to use security or recovery software immediately, you might permanently damage your files, and even a working decryptor then would not be able to save them.
Before you proceed with the removal instructions below, you should copy the encrypted files onto a separate medium, such as USB flash drive or SSD, and then disconnect them from your computer. Encrypted data does not hold any malicious code, so it is safe to transfer to other devices.
The instructions below might initially seem overwhelming and complicated, but they are not difficult to understand as long as you follow each step in the appropriate order. This comprehensive free guide will help you to handle the malware removal and data recovery process correctly.
If you have any questions, comments, or are having troubles with following the instructions, please do not hesitate to contact us via the Ask Us section.
It is vital to eliminate malware infection from the computer fully before starting the data recovery process, otherwise ransomware might re-encrypt retrieved files from backups repeatedly.
Identify ransomware affecting your PC
Modern-day ransomware had its roots in the early 2010s when cybercriminals began to understand the potential it has for money extortion. Over the years, thousands of new ransomware strains have been developed and spread all over the world, infecting regular consumers, small businesses, and high-profile organizations.
Because of the lucrative nature of ransomware, cybercriminals are creating new ransomware versions in the hopes of establishing themselves in this illegal business. Ransomware often uses different extensions, ransom notes, and other attributes that it can be identified by. However, quite often, this information can overlap or simply not be available, so identifying the threat might be difficult.
In order to deal with ransomware infection effectively, you must first identify it. Here are a few examples of how to determine the precise ransomware you are dealing with:
Almost all modern ransomware viruses are using extensions that are appended at the end of the original filenames. However, this is not a rule, and in some cases, cybercriminals change the name by replacing it with randomly generated characters, add the marker before the file name, or do not visually change the name of the file at all.
Here you can see an example of a unique extension .hhmgzyl that belongs to the Snatch ransomware family:
If your files are appended with .exe, .locked, .encrypted, or other broadly-used extensions that are difficult to identify, proceed with the next step.
Ransomware family might sometimes be identified by the ransom note it uses. In most cases, cybercriminals create a simple .txt file and place it on users' desktops or other places that are easily reachable (typically, where the encrypted data is located). Other times, a pop-up window can also be used, which is launched as soon as the encryption is complete. In some cases, threat actors name the ransomware within this note:
In some cases, it is possible to identify ransomware by its ransom note name, but they are typically very generic (e.g., FILES ENCRYPTED.txt, _readme.txt) and used by different cybercriminals groups.
Free ID Ransomware service
ID Ransomware is a free service that can easily let users identify the precise malware they are dealing with. All you have to do is upload the ransom note that can be found on the desktop and within folders where encrypted files are located and the sample of an encrypted file.
Soon after uploading the required files, you will be provided with all the relevant information, including what family ransomware belongs to and whether or not it is possible to decrypt files.
If none of the above helped you to identify which ransomware you are dealing with, you should use keywords (extension, contact email, ransom note contents, crypto-wallet address, etc.) to find the information on the internet.
Restore Windows "hosts" file to its original state
Some ransomware might modify Windows hosts file in order to prevent users from accessing certain websites online. For example, Djvu ransomware variants add dozens of entries containing URLs of security-related websites, such as 2-spyware.com. Each of the entries means that users will not be able to access the listed web addresses and will receive an error instead.
Here's an example of “hosts” file entries that were injected by ransomware:
In order to restore your ability to access all websites without restrictions, you should either delete the file (Windows will automatically recreate it) or remove all the malware-created entries. If you have never touched the “hosts” file before, you should simply delete it by marking it and pressing Shift + Del on your keyboard. For that, navigate to the following location:
Restore files using data recovery software
Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.
While this might sound terrible, not all is lost – data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.
Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:
- Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it – use a USB flash drive or another storage.
- Only attempt to recover your files using this method after you perform a scan with anti-malware software.
Install data recovery software
- Download Data Recovery Pro.
- Double-click the installer to launch it.
- Follow on-screen instructions to install the software.
- As soon as you press Finish, you can use the app.
- Select Everything or pick individual folders where you want the files to be recovered from.
- Press Next.
- At the bottom, enable Deep scan and pick which Disks you want to be scanned.
- Press Scan and wait till it is complete.
- You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
- Press Recover to retrieve your files.
Create data backups to avoid file loss in the future
One of the many countermeasures for home users against ransomware is data backups. Even if your Windows get corrupted, you can reinstall everything from scratch and retrieve files from backups with minimal losses overall. Most importantly, you would not have to pay cybercriminals and risk your money as well.
Therefore, if you have already dealt with a ransomware attack, we strongly advise you to prepare backups for future use. There are two options available to you:
- Backup on a physical external drive, such as a USB flash drive or external HDD.
- Use cloud storage services.
The first method is not that convenient, however, as backups need to constantly be updated manually – although it is very reliable. Therefore, we highly advise choosing cloud storage instead – it is easy to set up and efficient to sustain. The problem with it is that storage space is limited unless you want to pay for the subscription.
Using Microsoft OneDrive
OneDrive is a built-in tool that comes with every modern Windows version. By default, you get 5 GB of storage that you can use for free. You can increase that storage space, but for a price. Here's how to setup backups for OneDrive:
- Click on the OneDrive icon within your system tray.
- Select Help & Settings > Settings.
- If you don't see your email under the Account tab, you should click Add an account and proceed with the on-screen instructions to set yourself up.
- Once done, move to the Backup tab and click Manage backup.
- Select Desktop, Documents, and Pictures, or a combination of whichever folders you want to backup.
- Press Start backup.
After this, all the files that are imported into the above-mentioned folders will be automatically backed for you. If you want to add other folders or files, you have to do that manually. For that, open File Explorer by pressing Win + E on your keyboard, and then click on the OneDrive icon. You should drag and drop folders you want to backup (or you can use Copy/Paste as well).
Using Google Drive
Google Drive is another great solution for free backups. The good news is that you get as much as 15GB for free by choosing this storage. There are also paid versions available, with significantly more storage to choose from.
You can access Google Drive via the web browser or use a desktop app you can download on the official website. If you want your files to be synced automatically, you will have to download the app, however.
- Download the Google Drive app installer and click on it.
- Wait a few seconds for it to be installed.
- Now click the arrow within your system tray – you should see Google Drive icon there, click it once.
- Click Get Started.
- Enter all the required information – your email/phone, and password.
- Now pick what you want to sync and backup. You can click on Choose Folder to add additional folders to the list.
- Once done, pick Next.
- Now you can select to sync items to be visible on your computer.
- Finally, press Start and wait till the sync is complete. Your files are now being backed up.
Report the incident to your local authorities
Ransomware is a huge business that is highly illegal, and authorities are very involved in catching malware operators. To have increased chances of identifying the culprits, the agencies need information. Therefore, by reporting the crime, you could help with stopping the cybercriminal activities and catching the threat actors. Make sure you include all the possible details, including how did you notice the attack, when it happened, etc. Additionally, providing documents such as ransom notes, examples of encrypted files, or malware executables would also be beneficial.
Law enforcement agencies typically deal with online fraud and cybercrime, although it depends on where you live. Here is the list of local authority groups that handle incidents like ransomware attacks, sorted by country:
- USA – Internet Crime Complaint Center IC3
- United Kingdom – ActionFraud
- Canada – Canadian Anti-Fraud Centre
- Australia – ScamWatch
- New Zealand – ConsumerProtection
- Germany – Polizei
- France – Ministère de l'Intérieur
If your country is not listed above, you should contact the local police department or communications center.
Manual removal using Safe Mode
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.
Step 1. Access Safe Mode with Networking
Manual malware removal should be best performed in the Safe Mode environment.
Windows 7 / Vista / XP
- Click Start > Shutdown > Restart > OK.
- When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
- Select Safe Mode with Networking from the list.
Windows 10 / Windows 8
- Right-click on Start button and select Settings.
- Scroll down to pick Update & Security.
- On the left side of the window, pick Recovery.
- Now scroll down to find Advanced Startup section.
- Click Restart now.
- Select Troubleshoot.
- Go to Advanced options.
- Select Startup Settings.
- Press Restart.
- Now press 5 or click 5) Enable Safe Mode with Networking.
Step 2. Shut down suspicious processes
Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Click on More details.
- Scroll down to Background processes section, and look for anything suspicious.
- Right-click and select Open file location.
- Go back to the process, right-click and pick End Task.
- Delete the contents of the malicious folder.
Step 3. Check program Startup
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Go to Startup tab.
- Right-click on the suspicious program and pick Disable.
Step 4. Delete virus files
Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:
- Type in Disk Cleanup in Windows search and press Enter.
- Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
- Scroll through the Files to delete list and select the following:
Temporary Internet Files
- Pick Clean up system files.
- You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
After you are finished, reboot the PC in normal mode.
Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Fgnh and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes
How to prevent from getting ransomware
Do not let government spy on you
The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet.
You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.
Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.
Backup files for the later use, in case of the malware attack
Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.
When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.