GigaPromo browser hijacker (virus) - Chrome, Firefox, IE, Edge

GigaPromo browser hijacker Removal Guide

What is GigaPromo browser hijacker?

GigaPromo claims to help you save money with improved searches

GigaPromo browser hijackerGigaPromo is an extension or a PUA that performs various tasks in the background

GigaPromo browser hijacker takes over users’ browsers by taking control of the most important settings. It changes the homepage, new tab address and implements its own search engine. The website claims that you can “compare prices, buy online and save!” But nowadays, you can do that using any browser with a click of a button. There are many more legitimate ways you can compare prices online, that do not completely change your browsing experience.

There are many browser hijackers similar to this one, like JustVideoSearch, Vanilla-search.com, GameSearchTech, and they are created for the sole purpose of generating their creators' revenue. This is done with the help of PPC advertising[1] and redirects. Every time you click on a sponsored link, you give money to creators. They do not care about user safety or privacy so ads you receive might lead to questionable websites where people can be exploited and suffer from financial losses or download potentially unwanted programs[2] and malware.[3]

The GigaPromo hijacker could have infiltrated your browser in the form of an extension or a PUP that you installed by accident. If it is simply an extension, you can remove it in your browser settings, and if it is a PUP, the removal can get a little complicated. Whatever the form of the intruder it is, in all cases, people usually add it themselves without realizing. That's because many think they care about online privacy but they take no actions to try to preserve it.

NAME GigaPromo
TYPE Browser hijacker; potentially unwanted program
SYMPTOMS Changed homepage, new tab address, and search engine; redirects to questionable sites
DISTRIBUTION Deceptive ads, shady pages, free software installations from unofficial sources
DANGERS Tracking of browsing behavior; display of ads and redirects to bogus websites
ELIMINATION Remove the extension in your browser settings or by deleting a PUP from your system
FURTHER STEPS Use an optimization tool ReimageIntego to clear cookies, cache, and fix any other remaining damage

Distribution methods of potentially unwanted programs

In order to get infected with a browser hijacker, you had to be surfing through some shady pages or downloading software from unofficial sources. It is a common misconception among some people that the Internet is a completely safe place but it is actually the opposite. Cybercriminals are more active than ever, especially since the pandemic started as people are spending more time on their screens. So you have to be careful with what links you click on and if you interact with safe websites.

The search results that you receive using gigapromo.com are unreliable and can lead to misinformation. The add-on or PUP implements its own search engine, which is nowhere near as good as some of the most popular ones. Besides that, you are constantly getting spammed with good phone, video game, and other “deals” which we cannot imagine being useful. Browser hijacker developers rarely create their own search engines, they rather implement already existing ones just to make them functional, so this one is an exception.

GigaPromoYou should not trust GigaPromo as it tracks your browsing activity

The most worrying thing is that when users are forced to use these shady search engines, everything they type into the search box, what links they click on, what they purchase can be tracked by the hijacker. It also uses cookies[4] to store that information. The good thing is that they are stored on your device, so. you can delete them anytime.

After you deal with this situation with the solutions we have provided below, we recommend using a maintenance tool like ReimageIntego to clear your browsers completely from virus damage. It is a powerful software that can also fix various system errors, corrupted files and optimize the machine to improve performance.

You should stop the GigaPromo browser hijacker activities by clearing browsers too. So if you experience any other symptoms this is a great way to take care of it easily and automatically.

Get rid of the intruder

The first thing you should do is go to your browser settings and check if there are any suspicious extensions in the list. You might have added the extension by accident or because you saw a deceptive ad for it and you thought it will be useful. Instructions for the most often used browsers are below:

Google Chrome

  • Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  • In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.Remove extensions from Chrome

MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

MS Edge (Chromium)

  • Open Edge and click select Settings > Extensions.
  • Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Mozilla Firefox

  • Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  • Select Add-ons.
  • In here, select unwanted plugin and click Remove.Remove extensions from Firefox

Safari

  • Click Safari > Preferences…
  • In the new window, pick Extensions.
  • Select the unwanted extension and select Uninstall.Remove extensions from Safari

Internet Explorer:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Websites that distribute freeware are a breeding ground for PUPs

If the previous removal method did not work, you might have a potentially unwanted program operating in your system without your knowledge. If that is the case, then simply removing the extension and changing your settings will not work – they will get reverted again until you completely eliminate the uninvited guest.

You should avoid installing free software from unofficial sources. We know it can get costly paying for software licenses but at least you will know that you can trust the websites, the program developers to not do anything shady. Freeware distributors, on the other hand, include additional programs in the installers without disclosing it so many people that rush through the installation process do not notice them.

That is why we suggest implementing some habits in your routine to keep the chance of this happening again to a minimum. Always choose the “Custom” or “Advanced “ installation method and read the Terms of Use, Privacy Policy. The most important part is to check the file list. If you see any additional programs included – untick the boxes next to them without thinking about it, you do not need them.

Manual removal of a GigaPromo PUA can get a little complicated because it is not known which particular program is causing such behavior of the browser. You might delete the wrong apps if you attempt to do this on your own. SpyHunter 5Combo Cleaner or Malwarebytes are great professional security tools that can automatically scan your machine for suspicious processes in your system and eliminate them completely with all of the related files. If you still want to do this yourself, you can follow the step-by-step instructions for Windows and Mac users below:

Windows 10/8:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

Windows 7/XP:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Mac:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.Uninstall from Mac 2

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of GigaPromo browser hijacker. Follow these steps

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of GigaPromo browser hijacker registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting browser hijacker

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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