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HellsRansomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware
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HellsRansomware hackers try to earn users’ trust with empty promises

The image displaying Hells'Uefi ransomware

HellsRansomware virus, or alternatively called as UEFI ransomware, is another file-encrypting threat ready to lock sensitive users’ data. To IT security specialists’ amusement, the developers claim the virus to be “the only legit ransomware which will give you your files back unlike the others which do not.”

At the moment, the ransomware is detectable as Win32:Malware-ge, Trojan.Ransom.Uefi (A), Ransom_HELLSCRYPT.A, etc. It still happens to be in the development stage as it does not launch its own GUI, but leaves the ransom note incorporated in the binary of decrypt.txt message.

Interestingly, the threat still manifests the capability to encode files. It spreads with the assistance of malicious ok.exe file. Its distribution rate is still low, however, several samples of it already wander on the cyber space. If you happen to get infected with the malware, it is time for you to remove Hells/UEFI malware.

Envying the success of WannaCry

Though this Windows infection still needs improvement to call itself a full-fledged crypto-malware, the hackers leave references to the notorious WannaCry attack[1]:

Oops Your files Have Been Encrypted With Strong Encryption.
In Order to Get Your Files Back, Please send 350$ worth of Bitcoin to this address: 1Hp8VBKehCPvArm6VRUNzPCte3EgdjYiY.
Once You Have Paid You will receive a special decryption software with which you can easily decrypt your files.

They also mention http://paxful.com website to help users buy bitcoins in case one has not had the experience of buying bitcoins. Besides the mentioned decrypt.exe file, the malware also leaves memes.jpg. For some this threat may seem to be a joke. However, you should not meddle with the malware if you got already infected. Initiate HellsRansomware removal right away. Reimage or Malwarebytes Anti Malware will come in handy.

Enumerating transmission tendencies

Like other samples of this category, the malware may target users via multiple distribution channels. Besides spam emails, weak remote desktop protocols happen to be another channel for distribution.

Do not forget exploit kits[2] and infected software updates. In relation to this note that HellsRansomware threat happens to function via ok.exe file. As you have heard, Adobe Flash Player happened to serve hackers’ malicious misdeeds.

Thus, arming yourself up with a couple of security applications may not be sufficient. Pay attention to the spam folder and the features as well as apps you are about to download.Likewise, you will be able to decrease the risk of HellsRansomware hijack.

HellsRansomware termination options

HellsRansomware removal may take less time than the elimination process of a full file-encrypting threat. Note that manual elimination is not recommended as the virus may have spread its files among the registry files.

Entrust the process to malware elimination utility. Update it before scanning the system. In case you encounter any difficulties and cannot remove HellsRansomware virus from the first attempt, check below guidelines. Note that even if you reside in the country with a supposedly lower cyber crime rate such as Sweden[3], you should still be vigilant not to encounter this threat.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall HellsRansomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual HellsRansomware virus Removal Guide:

Remove HellsRansomware using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove HellsRansomware

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete HellsRansomware removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove HellsRansomware using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In case you cannot launch an anti-spyware tool and the first method is not convenient, you may perform System Restore. Then you will be able to run the security app and delete the infection.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of HellsRansomware. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that HellsRansomware removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove HellsRansomware from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by HellsRansomware, you can use several methods to restore them:

The benefits of Data Recovery Pro

Besides this app ability to restore damaged data, you may also find its manual quite easy and practical.

What is Windows Previous Versions feature?

It is likely that you may restore some of the files using this method even though it is more time-consuming.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer option

Though the software does not actually decrypt files, its essence lies in restoring locked or damaged files with the help of volume shadow copies. Since HellsRansomware is still at its early stage of development, it is unlikely to delete the copies beforehand. 

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from HellsRansomware and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References