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Remove virus (Removal Instructions) - Aug 2017 update

removal by Olivia Morelli - - | Type: Browser hijacker tries to earn users' trust with an appealing design 

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Bitmotion virus is perceived to be a dubious search engine which does not only offer its search engine services but persistently promotes its extensions. Thus, you might notice Bitmotion New Tab instead of your previous one. The latter is devised by Victory Commerce Ltd. Nevertheless, it is promoted as a tool that enhances browsing experience; in fact, it is categorized as a browser hijacker that might alter browser’s settings and prevent users from browsing the Web normally.

Nevertheless, it is promoted as a tool that enhances browsing experience; in fact, it is categorized as a browser hijacker that might alter browser’s settings and prevent users from browsing the Web normally. Is Bitmotion a virus? Technically, it is not, but it may cause troublesome outcomes.

After you enable Bitmotion extension:

  • alter browser’s homepage and new tab page settings without clearly asking user’s permission[1];
  • launch chrome-extension://iinglghmhcgdgjjlafobajghjamdchik/newtab.html page as soon as the victim opens an infected web browser, a new tab or simply clicks on extension’s icon in the browser’s menu bar;
  • alter search results;
  • display intrusive online ads;
  • redirect to suspicious third-party web pages;
  • install helper objects to the affected browsers;
  • collect various information about the user.

Bitmotion Tab redirect phenomenon might become an issue within a while. Keep in mind that this browser hijacker aims to monetize the website it promotes, so it inserts third-party ads into search results[2].

Once users click on paid search links, the browser infection initiates redirects to pre-determined websites to increase their popularity. Although some of these websites can be entirely safe to visit, others might provide dangerous or inappropriate material or even pose a threat to your computer or your privacy.

In fact, consider the privacy of your personal information when using this extension we mentioned above. By enabling Bitmotion Tab virus, you agree to disclose your email address to its developers, also read and change your bookmarks as well as data on websites you visit. On top of that, the Bitmotion-tab virus collects your search terms, links that you decided to click on, IP address, and related data.

Questions about virus

This parasite is going to annoy you to hell because the described search engine has a background that moves all the time. In addition, the Bitmotion extension can send you surveys and contests, and usually, these ask to provide personal data such as name and email address. Such information can be used to send you spam[3]. Pay attention to these statements:

“We may use an intermediary to conduct these surveys or contests. These companies may use your personal information to help the BitmotionTab communicate with you about offers from the [ tab ] and our marketing partners.”

Although the company claims that these third-parties do not have Victory Commerce’s permission to use user’s personal data for any other purposes, you can never know. Therefore, you should consider removal as a matter of utmost importance. You might want to use anti-malware like Reimage Reimage Cleaner Intego for it.

If using additional software to eliminate the virus does not seem like the right option for you, you can remove manually too. You can find a detailed explanation how to complete this task at the end of the article. virus search engine replaces previous homepage without asking for user's permission in a direct way.

Preven the infiltration of PUP-like programs 

To avoid installation of Bitmotion hijacker, you should be very careful when installing various free programs from the Internet[4]. If you tend to rush and act carelessly when installing new programs, you will have to find a way to get rid of it later. However, you can prevent its installation by making a couple of easy modifications in software installers.

When you open an installer of a certain program, you will be provided with its Privacy Policy and Terms of Use papers, which are very important, so read them carefully. Later, you will be asked to select installation mode, so choose Custom or Advanced one and then find statements saying that you agree to install additional programs. Remove checkmarks placed in checkboxes next to them and proceed with the installation.

The hijacker mostly aims at Chrome users located in the United States. However, some infiltration cases were noticed in Bulgaria[5] as well. Thus, users from these countries should be extremely careful.

Remove Bitmotion virus quickly

The best way to complete Bitmotion Tab removal is to use a professional malware removal tool[6]. If you have an antivirus, it might fail to successfully detect this intruder because such programs usually are capable of finding critical viruses, meanwhile, bitmotion-tab is just a spyware-type parasite.

If you are wondering how to remove Bitmotion Tab manually, save time and use the instructions described below – be very careful and implement steps with precision if you want to annul changes made by the potentially unwanted program. Otherwise, your browser remains to be taken to hostage. You may also uninstall Bitmotion by resetting the default browser settings.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Erase from Windows systems

Uninstall programs developed by Victory Commerce Limited.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

Check the list of installed Apps and delete all entries that are related to

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

Check Internet Explorer for suspicious add-ons. If you find any, remove them and reset the browser as shown below.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall virus from Microsoft Edge

The hijacker might affect Microsoft Edge as well. Thus, follow these steps to fix it:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

Uninstall questionable extensions that somehow managed to enter Firefox without notifying you first.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

In Chrome, go to Extensions tab and remove this extension:
Bitmotion extension

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

If your Safari's homepage was set to Bitmotion Tab, you should remove Bitmotion – New Tab extension, as well as other suspicious entries. Then reset the browser.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. ZOe says:
    April 20th, 2017 at 9:04 am

    I infected my machine with this accidentally. bitmotion tab – I removed it, but it kept coming back. In result, I only managed to get rid of it for good with anti-malware program.

  2. 777 says:
    April 20th, 2017 at 9:08 am

    THANKS GOD. I finally erased this hideous virus from my PC! at first, I couldnt find it, but with these instructions, everything was clear for me.

  3. Connie says:
    April 20th, 2017 at 9:08 am

    gone! the virus is gone. thank you, 2-spyware 🙂

  4. helena says:
    April 20th, 2017 at 9:08 am

    still stuck… cant find it…

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