InformationLoader mac virus (Free Instructions)

InformationLoader mac virus Removal Guide

What is InformationLoader mac virus?

InformationLoader is a new variant of Adload which specifically infects Mac machines

InformationLoaderMac viruses can cause a wide range of different symptoms

InformationLoader is a virus that belongs to the Adload malware family and specifically targets mac machines. It has both hijacking and adware[1] capabilities. It can cause an increased amount of commercial content, like pop-ups, banners, and redirects. It may also change the main browser settings, like the homepage, new tab address, and search engine.

The developers of Adload variants may be using rogue advertising networks that place ads leading to dangerous websites. People can end up on scam pages that try to trick people into providing personal information or downloading PUPs (potentially unwanted programs), and even malware. However, adware that infects macs is much more aggressive than adware developed for Windows systems.

Adload in detail

We previously wrote about many other Adload variants, like InitialMethod, EditInstruction, IronBrowse, etc. They all have the same icon – a magnifier inside a green, teal, or grey background. The main file of the virus can be found in the “Applications” folder.

Most people do not notice the intruder until it has already started making changes. This is because it can bypass Apple's own security system XProtect.[2] The mac virus can also use various evasion techniques to make it more difficult to eliminate. It generates multiple other files disguised as normal system files and scatters them across the system. That is why it is best to avoid such infections as best as possible.

NAME InformationLoader
TYPE Adware, browser hijacker, mac virus
MALWARE FAMILY Adload
DISTRIBUTION Fake software updates, deceptive ads, software installations from peer-to-peer file-sharing platforms
SYMPTOMS Changed homepage and new tab address, a different search engine; redirects to shady websites, increased amount of commercial content
DANGERS Altered search results can lead to dangerous websites; pop-up ads might be promoting scams; the virus can install other PUPs or even malware in the background
ELIMINATION Eliminating this Mac virus manually can be complicated if you do not have experience. The most effective way to remove it is with a professional security tool that can scan your system to delete every related file
FURTHER STEPS ReimageIntego should be used to completely wipe out any data left and fix the remaining damage

Distribution methods

Mac viruses, like any other malware, are frequently spread through Torrent websites[3] and peer-to-peer file-sharing platforms. People often look for “cracked” software. However, this activity is illegal. Platforms that distribute them are unregulated. It is best to only use official web stores and developer websites.

It may be surprising that crooks use fake Flash Player updates to infect people with Adload. However, many people still do not know that Flash Player was discontinued in 2020 and replaced with HTML5. If you ever see any messages prompting you to download or update Flash Player, ignore them.

Another common infection gateway is software vulnerabilities. That is why it is so important to keep your operating system and programs updated. Hackers can use these vulnerabilities to deliver their malicious programs. Software developers regularly release security patches[4] which should be installed as soon as they come out.

InformationLoader mac virusAdload is difficult to remove so it is best to avoid such infections

Remove the InformationLoader mac virus

Manual removal of an Adload virus can be quite difficult. With launch agents, daemons, and cronjobs, it can sometimes take several attempts to beat all of these before one of them manages to rewrite deleted components back. You should not do this yourself unless you know what you are doing and what kind of files you need to delete.

Some of the files can have a .plist extension, a standard settings file, also known as a “properties file,” used by macOS applications. It contains properties and configuration settings for various programs. The app also uses different persistence techniques and drops many files across the system, complicating browser extension and application removal.

To keep your mind at peace, we recommend using professional anti-malware tools SpyHunter 5Combo Cleaner or Malwarebytes, which can detect unwanted programs and eradicate them. You also do not know if the virus installed any additional malicious programs, so this is the safest way to ensure the system is clean.

If you still want to try and delete it manually, proceed with these steps:

  • Open Applications folder
  • Select Utilities
  • Double-click Activity Monitor
  • Here, look for suspicious processes related to adware and use Force Quit command to shut them down
  • Go back to the Applications folder
  • Find InformationLoader in the list and move it to Trash

If you are unable to shut down the related processes or can't move the app to Trash, you should look for malicious profiles and login items:

  • Go to Preferences and select Accounts
  • Click Login items and delete everything suspicious
  • Next, pick System Preferences > Users & Groups
  • Find Profiles and remove unwanted profiles from the list

There are likely to be more .plist files hiding in the following locations – delete them all:

  • Select Go > Go to Folder.
  • Enter /Library/Application Support and click Go or press Enter.
  • In the Application Support folder, look for any suspicious entries and then delete them.
  • Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.Uninstall from Mac 2

The manual elimination process might not always result in total virus removal. Therefore, we still strongly suggest you perform a scan with security software.

Remove the browser extension

InformationLoader also adds an extension to the browser that starts performing all sorts of unwanted tasks. It possibly collects sensitive data and sends it back to tracking servers. Some of the data that could be exposed is – IP address, user name, macOS version, browser versions, computer ID, items in the “Applications” folder, a list of agents, daemons, and system configuration profiles.

This information can later be used to deliver other malware into your system so it would help if you removed the add-on as soon as possible after the dangerous files are eliminated. You can delete cookies and cache automatically with the help of ReimageIntego. This repair tool can also fix any damaged files and system errors, so you should notice an improvement in the machine's performance.

If you prefer doing this yourself without additional help, here are the instructions. You will find guides for Google Chrome and Mozilla Firefox at the bottom of this article:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall.Remove extensions from Safari

Cookies and website data:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.

The simplest and quickest solution to this is completely resetting Safari:

  • Click Safari > Preferences…
  • Go to Advanced tab.
  • Tick the Show Develop menu in the menu bar.
  • From the menu bar, click Develop, and then select Empty Caches.Reset Safari

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of InformationLoader mac virus. Follow these steps

FirefoxChrome

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2
FirefoxChrome

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

How to prevent from getting adware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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