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Remove “Internet Explorer Critical ERROR” virus (Removal Guide) - Jan 2021 update

removal by Lucia Danes - - | Type: Malware

Internet Explorer Critical Error – scam that takes advantage of naive people

"Internet Explorer Critical ERROR" virus

Internet Explorer Critical Error scam is a trickery used to swindle the money from inexperienced PC users. When dealing with it, they are informed about a non-existing problem and offered fake removal services. Internet Explorer Critical Error message is usually displayed as a huge red window that appears as soon as victim is redirected to a suspicious website. It is not your fault that you were redirected to this scam – potentially unwanted programs (PUPs) are designed to lead curious people to sites promoting malicious content.[1]

The fake Internet Explorer Critical Error message alarms you about RDN/Trojan.worm![rand] Infection and urges to contact Microsoft Technical Support immediately via +1 888 780 0587 number. To make it look even more genuine, they list possible threads if the user declines to react:

  1. Your passwords may be exposed;
  2. Your browsing-related data and browser history might be collected;
  3. Your identity and credit card details can be stolen.

At this point, we want to assure you that your computer is not infected with the virus scammers inform you about. Microsoft doesn’t provide services containing personal warns about possible security threads, nor it displays the contact number of Technical Support elsewhere than in their official website.[2]

Thus, do not call via provided number. Instead, we suggest you scan your computer using ReimageIntego security software and eliminate potentially unwanted programs in order to protect your personal data and complete Internet Explorer Critical Error scam removal.

However, if you are interested what happens if you call the scammers — they might ask you to give remote access to your system in order to fix the problem quickly. What they actually would probably do is infect it with various types of high-risk malware and ask to purchase an expensive security software to eliminate it.

Also, by calling the number given in Internet Explorer Critical Error fake alert, you consciously provide them your mobile number and risk getting fake text messages to swindle even more money from you. Do not trust criminals and immediately close the window with “critical error” alert.

"Internet Explorer Critical ERROR" scam"Internet Explorer Critical ERROR" virus displays deceptive messages via victim's browser to trick he/she into calling tech support scammers.

Potentially unwanted programs distribute adware which is used to display fake errors

Tech support scam virus is promoted by potentially unwanted programs that generate pop-ups and intrusive ads leading to malicious websites.

According to Dieviren.de[3], developers try their best to make their advertisements look appealing and lure naive people to click on them. As a result, people often fail to determine the deceiving origins of the ad and are redirected to suspicious pages. The content they display might be used to distribute adware, malware and other high-risk computer infections.

Therefore, you should avoid clicking on delusional ads in order to protect your system from triggering an automatic installation of potentially unwanted applications.

Moreover, you should keep your software regularly updated. Hackers tend to search for system vulnerabilities to perform circumvention. In other terms, bypassing the system in order to infect it with a virus.

Also, be aware that internet is full of security programs from suspicious developers. Thus, download yours only from verified websites and use a direct link if possible.

Simple guide to remove Internet Explorer Critical Error

If you noticed suspicious activity being performed on your computer — you should immediately reconsider automatic and manual Internet Explorer Critical Error removal.

Our IT specialists want to inform you that potentially unwanted programs tend to redirect you to suspicious websites that may infect other malicious applications to your computer. If you try to delete compromised files by yourself, it can result in even more damage.

Thus, we recommend you to remove Internet Explorer Critical Error scam automatically with the help of a reputable security software. Download it from verified developers and scan your computer.

However, if you decide to eliminate the malware manually, you are provided with a detailed guide below.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Internet Explorer Critical ERROR” virus, follow these steps:

Uninstall “Internet Explorer Critical ERROR” from Windows systems

Kill Internet Explorer Critical Error scam virus using the guidelines provided by experienced 2-Spyware malware removal experts.

To remove “Internet Explorer Critical ERROR” virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Internet Explorer Critical ERROR” virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of “Internet Explorer Critical ERROR” from Mac OS X system

Remove “Internet Explorer Critical ERROR” virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Internet Explorer Critical ERROR” virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Internet Explorer Critical ERROR” virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Internet Explorer Critical ERROR” virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Internet Explorer Critical ERROR” virus-related entries.Uninstall from Mac 2

Remove “Internet Explorer Critical ERROR” from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Internet Explorer Critical ERROR” virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Internet Explorer Critical ERROR” virus removal.Reset Internet Explorer

Delete “Internet Explorer Critical ERROR” virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Internet Explorer Critical ERROR” virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase “Internet Explorer Critical ERROR” from Mozilla Firefox (FF)

Use the provided guidelines to exterminate the remains of the malware from Firefox.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Internet Explorer Critical ERROR” virus and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

In case “Internet Explorer Critical ERROR” virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Internet Explorer Critical ERROR” virus removal.Reset Firefox 2

Eliminate “Internet Explorer Critical ERROR” from Google Chrome

You might need to reset Chrome in order to get rid of the highly annoying virus.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Internet Explorer Critical ERROR” virus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site like “Internet Explorer Critical ERROR” virus in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the “Internet Explorer Critical ERROR” virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Internet Explorer Critical ERROR” virus removal.Reset Chrome 2

Uninstall “Internet Explorer Critical ERROR” from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Internet Explorer Critical ERROR” virus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Internet Explorer Critical ERROR” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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