“Microsoft System Security Alert” virus (Virus Removal Guide) - Dec 2017 update

“Microsoft System Security Alert” virus Removal Guide

What is “Microsoft System Security Alert” virus?

Microsoft System Security Alert merely tries to swindle money from you

"Microsoft System Security Alert" pop-up ads

“Microsoft System Security Alert” virus appears as a fake pop-up message on highly suspicious websites which are used for phishing purposes[1]. Once the malicious program is on your system, you receive “Oops!! Something Went Wrong With Your Windows” message. At this point, we want to assure you that your computer is safe.

The deceptive website that displays “Microsoft System Security Alert” error prevents the user from closing pop-ups that emerge one after another. They seek to convince the user to call tech support scammers[2] and ask them for assistance with the computer problem. Sadly, the only problem is the malware that redirects the user to the phishing website.

Scammers working behind these projects aim to swindle money, personal data or gain access to victim’s PC. Therefore, it is clear that you must remove “Microsoft System Security Alert” virus as soon as the bogus message appears on your screen. You may want to use FortectIntego software for its removal.

The fraudulent error message at 8vbcservercrush57report[.]tk says:

Microsoft System Security Alert
Oops!! Something went wrong with your Windows
Please Contact Microsoft Windows Help Desk
Customer Support: +1-866-217-8835 (TOLL-FREE)

At the same time, the phishing website plays an audio message for the victim:

Important security message – Your computer has been locked up. Your IP address was used without your knowledge or consent to visit websites that contain identity theft websites. To unlock the computer, please call our support immediately.

It is important that you complete “Microsoft System Security Alert” removal before it convinces you or your relative to call scammers. Scammers use various techniques to make the victim believe that the computer is heavily infected and that it can be fixed only with the help of pricey anti-malware programs.

"Microsoft System Security Alert" virus

Keep in mind that scammers only try to sell legitimate programs for a couple or more times bigger price. Besides, according to the latest report from Virus Activity[3], they often bundle dangerous programs with them.

You do not need to call anyone in order to fix the so-called issue identified on “Oops!! Something Went Wrong With Your Windows” scam. All that you need to do is to select a trustworthy anti-spyware or anti-malware software(such as FortectIntego), install it and run a complete system scan in order to detect the threats. We do not advise you to remove this virus manually because it has a tendency to hide in the computer system to avoid detection.

Adware can be installed on your PC without permission

Note that “Oops!! Something Went Wrong With Your Windows” is not the only fake alert you can encounter on the cyberspace. There are numerous tech support scam viruses which are distributed via illegal software cracks, audio and video file downloads. However, the most popular technique to infect computers is to bundle the adware with regular programs.

Before you click the fatal “Install” button, you want to make sure that all bundled programs are removed from the program that you have just downloaded. Apparently, software installers do not directly provide information about these, so you will have to find them yourself. We suggest looking in Custom/Advanced settings.

Just select this option for your installation and then decide which programs should be placed on your PC and which ones should not. We usually recommend deselecting all of the suggested programs.

Get rid of “Microsoft System Security Alert” virus for good

If you are already tired of annoying pop-up you can remove “Microsoft System Security Alert” quickly with the help of a powerful security software. Shortly after you download it and scan your system, you will no longer see “Oops!! Something Went Wrong With Your Windows” message.

To succeed in “Microsoft System Security Alert” removal, we suggest restarting your device into Safe Mode with Networking. This helps to disable all dangerous programs because sometimes they attempt to block security products so that they couldn’t remove spyware and malware from the system.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “Microsoft System Security Alert” virus. Follow these steps

Manual removal using Safe Mode

Follow the instructions below and they will guide you through the adware elimination process.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove “Microsoft System Security Alert” using System Restore

If the first method didn't help you, try this one:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of “Microsoft System Security Alert”. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that “Microsoft System Security Alert” removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “Microsoft System Security Alert” and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting malware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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