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Remove redirect (Removal Guide) - Aug 2017 update

removal by Linas Kiguolis - - | Type: Browser hijacker search engine offers questionable links in results' pages virus offers web search services, however, most cyber security experts classify it as a “browser hijacker[1]” and a “potentially unwanted program.” It can appear in your browser after installation of IncrediBar Toolbar, which is also known as IncrediBar – Games EN Toolbar. If you install this software on your computer, you might find it hard to remove MyStart search engine from your browser.

Unfortunately, but we do NOT recommend keeping homepage or the default search engine on your computer. In fact, you might be looking for information on how to remove, too – we can tell that these search tools are closely related. For several years, both of these search sites have been in a “browser hijacker” category, and it seems that nothing has changed since our first research on these programs. At the moment, this hijacker is extremely prevalent in China (according to[2]).

No matter that “MyStart virus” claims that it is capable of improving people's browsing experience on the Internet, it can also be involved in particular revenue-making scheme which is known as “pay-per-click.” This scheme helps the developers of various programs earn the money every time people click ads that are displayed thru their programs.

That's why they seek to show people search results that are slightly altered. Also, search may cause redirects to unknown websites that are trying to increase their traffic. No matter that this activity is still considered legitimate, you should always pay attention to the fact that there is no guarantee that each of sites that you may be redirected to is harmless.

Questions about redirect

It has always been suspicious websites that are using such scheme for promoting themselves. To prove you that, we provide this quote from the Privacy Policy of Mystart:

[…]Please be advised that aside from allowing advertising providers to place such ads on our Site, we do not control nor have access to the information contained in or generated from the cookies placed on your computer by our advertising providers. […]

By its very nature, our Site contains links to third-party Web sites. Please be aware that we cannot control and are not responsible for the information collection practices of third-party Web sites. We encourage you to review and understand the privacy policies of these Web sites before visiting them or providing any information to them.

As you can see, this search engine cannot be trusted and the easiest way to prevent the damage that it may cause to you is to remove this search engine from the system.

Although it might look as an easy task, you may notice redirect issue right after removing it from your computer. In this case, it might be that you are dealing with its updated version and the easiest way to fix your computer is to use ReimageIntego or other reputable anti-spyware.

NOTE. Keep in mind that the program described in this article is NOT a virus. The term “virus” is used in general form because many users refer to this program in such way. It belongs to potentially unwanted programs' category and initiates various unpleasant activities that users complain about. However, as far as we know, the activity of the hijacker isn't illegal.

Due to problems it causes for computer users, we recommend deleting it from the system. Again, we would like to remind you that links provided in search results delivered by My Start might land you on dubious Internet sites. Be careful! redirect browser hijacker is a highly annoying program that you should uninstall without hesitations. Once installed on the system, it can become a real problem and you might not find a way to remove it for a while.

Avoid installing IncrediBar Toolbar to keep your PC secure

In most of the cases, browser hijackers are noticed after the installation of another free program. Usually, software that carries the suspicious add-on is distributed via third-party download websites, such as Cnet, Softonic, Soft, Download[3], etc. since their executors earn the money from software installers that suggest adding extra programs alongside the main download.

However, experts agree that the program that is tightly wrapped to this suspicious search site and its promotion is IncrediBar Toolbar. If you accidentally installed it on your computer, follow the instructions provided by our expert team to eliminate it from your system.

Moreover, you should also keep in mind that redirect virus may also be bundled with a well-known free software, such as Java, VLC or Flash Player. Therefore, if you want to prevent installing software packages accidentally, you should carefully select freeware's download source (preferably the official website).

Besides, make sure that you look through Advanced/Custom settings because otherwise you may not even receive notifications about 'additional components' and unconsciously agree to install them by default. If it has already happened to you, then do not waste your time and take corresponding actions to remove virus from your machine.

Suspicious software related to MyStart

There are a lot of browser extensions that are closely related to the said browser hijacker. We strongly recommend you to check your system for these programs if MyStart IncrediBar was installed on it:

MyStart virus. It is a general term to describe browser-hijacking tools meant to promote the suspicious search engine. Security experts recommend deleting such programs and browser extensions from the system because My Start redirect issue can eventually become unbearable. You can find more programs related to this search hijacker down below. virus. This suspicious search site might hijack your browser and make hxxp:// your default homepage after installing a specific extension called MyStart Shield. In fact, this suspicious extension is advertised by the main browser hijacker – When infected with this suspicious program, you might receive a notification suggesting you to get “web protection” and “protect your computer from malicious websites.”

Protection is always good, but make sure you use trustworthy tools for it. We can't find a reason why such protective tool would change your browser's homepage and search settings. Probably for inserting ads in search results and generating pay-per-click revenue. We do not find this extension trustworthy, so you may want to remove MyStartShield for good.

MyStart Toolbar virus. This toolbar is yet another Visicom Media's creation designed to trigger unwanted URL redirections, silently collect information about user's browsing habits, transmit it to its servers and serve interest-based ads. After installing it on your system, you might notice or similar address launching automatically as soon as you run one of your web browsers.

The existence of this toolbar shouldn't be tolerated. The fact that it mostly infiltrates systems via bundled software packs is simply intolerable. We strongly recommend that you delete the hijacker using instructions added to this article or, ideally, anti-malware software.

MyStart Search Protection virus. MyStart Search Protection is a highly suspicious program that usually runs as a process called SearchProtection.exe. This process is part of MyStart Toolbar, and it is meant to secure changes in your browser's settings so that you couldn't remove value from your browser's homepage and default search settings.

The suspicious program is developed by Spigot and is known to be highly annoying. If the victim attempts to change browser's settings, it might display a notification saying “An attempt has been made to switch your default search away from Search The Web.” In addition, the potentially unwanted program also blocks other potentially unwanted programs to keep the position of default search provider. virus. It is an older version of the described search hijacker, which seems to be inactive at the moment. The search site is currently taken down. However, it may be restored at any time and keep attacking unsuspecting computer users again. virus. The Incredibar search site is closely related to the main hijacker and is also known to be distributed via software bundling. Once installed, it inserts unwanted toolbars into the browser and changes search settings to

As a consequence, the user has to suffer from repetitious browser redirects, annoying pop-ups, browser slowdowns and other issues that nobody wants to run into. The hijacker can be eliminated by deleting IncrediBar Toolbar and other spyware-type programs from the computer. The easiest way to do it is to employ an anti-malware software such as ReimageIntego. virus. This bogus search engine appears to be highly suspicious since it doesn't provide any legal documents – you won't get access to Privacy Policy nor Terms of Use documents. Besides, it might hijack your browser's settings silently and set hxxp:// as default search page as well as homepage address.

We highly recommend you to stay away from MyStart Space because it looks like a typical money-making search tool that hardly provides useful services for the user. Clicking on search results brought by it can force you to enter highly dangerous Internet sites. Although this hijacker isn't related to the MyStart virus, its name is closely associated with it. To keep your computer protected, remove without hesitating for a minute.

Remove browser hijacker today

If you have been dealing with any of these issues, you should check your computer and remove virus:

  • changes in your start page and the default search engine;
  • commercial pop-up ads, banner ads and links in your search results;
  • redirects to unknown websites;
  • slow downs and browser crash.

If any of these problems is known to you, you should consider scanning your computer with the reliable anti-spyware and removing everything what it manages to detect.

Manual removal is also acceptable if you have been suffering from its redirects to unknown sites. However, you must be careful when performing each of steps because doing that in different order may not work for you.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove redirect, follow these steps:

Eliminate from Windows systems

Uninstall Incredibar, MyStart, Spigot and other suspicious programs using Control Panel's section called Add/Remove Programs or Programs and Features.

Then, open Registry Editor (press Windows Key + R, then type regedit and hit OK). Check HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE folders for the following keys and delete them:

  • HKEY_CURRENT_USER\Software\Conduit\RevertSettings
  • HKEY_CURRENT_USER\Software\Incredibar
  • HKEY_CURRENT_USER\Software\IM\38 “PPD”
  • HKEY_CURRENT_USER\Software\ImInstaller\Incredibar
  • HKEY_CURRENT_USER\Software\Incredibar-Games_EN
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main StartPage “”
  • HKEY_LOCAL_MACHINE\SOFTWARE\Conduit\Toolbars “Incredibar-Games EN Toolbar”
  • HKEY_LOCAL_MACHINE\SOFTWARE\Incredibar-Games_EN\toolbar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Incredibar-Games EN Toolbar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar “Incredibar-Games EN Toolbar”

In addition, you may want to go to Edit > Find and search for entries associated with or just mystart keywords.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove redirect from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for redirect-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove redirect, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to redirect and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the redirect-related entries.Uninstall from Mac 2

Uninstall from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for redirect and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete redirect removal.Reset Internet Explorer

Get rid of redirect from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the redirect-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove MyStart, IncrediBar, Search Privately, MyStartShield and other vague add-ons from Firefox.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Delete IncrediBar Toolbar from Chrome, also delete MyStart Shield, Search Privately, and other unwanted extensions by Visicom Media or Spigot.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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